Compaq DL580R01 Service Guide - Page 142

ROMPaq Error Recovery Options, ROMPaq Disaster Recovery

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Diagnostics and Troubleshooting 3-73 ROMPaq Error Recovery Options From time to time it may be desirable to upgrade the current system ROM. Some reasons for this may be as follows: Customer desires ROM upgrade Obtained new SmartStart CD-ROM Desire to upgrade server processors Request from Compaq The process of upgrading the system ROM is referred to as flashing the ROM. Flashing consists of using software to replace the current ROM image with a new one through ROMPaq. Should an error such as a power failure occur during this process, the flash operation is not completed, causing the ROM image in the server to be corrupted. Compaq provides two options for ROMPaq recovery, depending on the server and circumstances involved. ROMPaq Disaster Recovery If a server does not have a valid ROM image, perform the following process: IMPORTANT: This operation should be performed on a server with redundant ROM ONLY IF both ROM images have been corrupted. If only one image is corrupted, read the section following, "Redundant ROM Image Recovery" for complete instructions. 1. Create a new ROMPaq diskette, using the latest version for the server involved. IMPORTANT: If the ROM is corrupted by a ROMPaq interruption, the initial ROMPaq attempt may have affected the contents of the original diskette. 2. Power down the server. 3. Activate disaster recovery mode by setting the configuration switches on the system maintenance switch block. IMPORTANT: These switch settings are different for each server. Refer to the switch setting information contained in the user documentation provided for your server to find these settings for your server. Make a note of the positions of all switches in this switch box, so they may be restored after successful completion of this process. 4. Insert the ROMPaq diskette. Although you utilize a standard ROMPaq diskette, the old ROM image is not saved during this process. 5. Power up the server. The keyboard, mouse, and monitor are all inactive. The server generates two long beeps to indicate you are in Disaster Recovery Mode.

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Diagnostics and Troubleshooting
3-73
ROMPaq Error Recovery Options
From time to time it may be desirable to upgrade the current system ROM. Some reasons for
this may be as follows:
■
Customer desires ROM upgrade
■
Obtained new SmartStart CD-ROM
■
Desire to upgrade server processors
■
Request from Compaq
The process of upgrading the system ROM is referred to as flashing the ROM. Flashing consists
of using software to replace the current ROM image with a new one through ROMPaq.
Should an error such as a power failure occur during this process, the flash operation is not
completed, causing the ROM image in the server to be corrupted. Compaq provides two options
for ROMPaq recovery, depending on the server and circumstances involved.
ROMPaq Disaster Recovery
If a server does not have a valid ROM image, perform the following process:
IMPORTANT:
This operation should be performed on a server with redundant ROM
ONLY IF
both ROM
images have been corrupted. If only one image is corrupted, read the section following,
“
Redundant ROM
Image Recovery
”
for complete instructions.
1. Create a new ROMPaq diskette, using the latest version for the server involved.
IMPORTANT:
If the ROM is corrupted by a ROMPaq interruption, the initial ROMPaq attempt may have
affected the contents of the original diskette.
2. Power down the server.
3. Activate disaster recovery mode by setting the configuration switches on the system
maintenance switch block.
IMPORTANT:
These switch settings are different for each server. Refer to the switch setting information
contained in the user documentation provided for your server to find these settings for your server.
Make a note of the positions of all switches in this switch box, so they may be restored
after successful completion of this process.
4. Insert the ROMPaq diskette.
Although you utilize a standard ROMPaq diskette, the old ROM image is not saved during
this process.
5. Power up the server.
The keyboard, mouse, and monitor are all inactive. The server generates two long beeps to
indicate you are in Disaster Recovery Mode.