Compaq DL580R01 Service Guide - Page 98

– 1799, Hard Drive Test Error Codes, Table 3-11

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Diagnostics and Troubleshooting 3-29 1700 - 1799, Hard Drive Test Error Codes The 1700 series of diagnostic error codes identifies failures with hard drives, hard drive controller boards, hard drive cables, and system board functions. If the system uses a drive array controller, see "Array Diagnostic Utility (ADU)" later in this chapter. Table 3-11 Hard Drive Test Error Codes Error Code Description 1700-XX Hard drive ID drive types test failed. 1701-XX Hard drive format test failed. 1702-XX Hard drive read test failed. 1703-XX Hard drive write/read/compare test failed. 1704-XX Hard drive random seek test failed. 1705-XX Hard drive controller test failed. 1708-XX Hard drive format bad track test failed. 1709-XX Hard drive reset controller test failed. 1710-XX Hard drive park head test failed. 1715-XX Hard drive head select test failed. 1716-XX Hard drive conditional format test failed. 1717-XX Hard drive (ECC *) test failed. 1719-XX Hard drive power mode test failed. 1736-XX Drive monitoring failed. 1799-XX Invalid hard drive type failed. * Error checking and correcting Recommended Action 1. Run the System Configuration Utility and verify the drive type. 2. Replace the hard drive signal and power cables, and retest. 3. Replace the hard drive controller and retest. 4. Replace the hard drive and retest. 5. Replace the system board and retest.

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Diagnostics and Troubleshooting
3-29
1700
1799, Hard Drive Test Error Codes
The 1700 series of diagnostic error codes identifies failures with hard drives, hard drive
controller boards, hard drive cables, and system board functions. If the system uses a drive array
controller, see
Array Diagnostic Utility (ADU)
later in this chapter.
Table 3-11
Hard Drive Test Error Codes
Error Code
Description
Recommended Action
1700-
XX
Hard drive ID drive types test
failed.
1701-
XX
Hard drive format test failed.
1702-
XX
Hard drive read test failed.
1703-
XX
Hard drive write/read/compare
test failed.
1704-
XX
Hard drive random seek test
failed.
1705-
XX
Hard drive controller test failed.
1708-
XX
Hard drive format bad track test
failed.
1709-
XX
Hard drive reset controller test
failed.
1710-
XX
Hard drive park head test failed.
1715-
XX
Hard drive head select test failed.
1716-
XX
Hard drive conditional format test
failed.
1717-
XX
Hard drive (ECC *) test failed.
1719-
XX
Hard drive power mode test failed.
1736-
XX
Drive monitoring failed.
1799-
XX
Invalid hard drive type failed.
1.
Run the System Configuration Utility and verify the
drive type.
2.
Replace the hard drive signal and power cables,
and retest.
3.
Replace the hard drive controller and retest.
4.
Replace the hard drive and retest.
5.
Replace the system board and retest.
*
Error checking and correcting