Compaq DL580R01 Service Guide - Page 116

SOLUTION: This may, Wide SCSI transfer

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Diagnostics and Troubleshooting 3-47 Table 3-18 Array Diagnostic Utility (ADU) Error Messages continued Message Description Recommended Action Storage enclosure on SCSI bus X indicated that the fan module is unplugged. A fan in the external storage unit is Check and reseat all fan connections securely. not connected properly. SOLUTION: Make sure the fan module is properly connected. Storage enclosure on SCSI bus X - Wide SCSI transfer failed. SOLUTION: This may indicate a bad SCSI cable on bus X. Try replacing the cable. A cable on bus X has failed. 1. Replace the failed cable. 2. If that does not solve the problem, contact your Compaq authorized service provider. Swapped cables or Configuration error detected. A configured array of drives was moved from another controller that supported more drives than this controller supports. You have exceeded the maximum number of drives supported for this controller and the attached controller was not part of the original array configuration. 1. Upgrade the firmware on this controller. 2. If the problem is not resolved: Replace this controller with the original controller. -Or- Replace this controller with a new controller that supports the number of drives in the array. SOLUTION: Upgrade the firmware on this controller. If this doesn't solve the problem, then power down system and move the drives back to the original controller. continued

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Diagnostics and Troubleshooting
3-47
Table 3-18
Array Diagnostic Utility (ADU) Error Messages
continued
Message
Description
Recommended Action
Storage enclosure
on SCSI bus
X
indicated that the
fan module is
unplugged.
SOLUTION: Make
sure the fan module
is properly
connected.
A fan in the external storage unit is
not connected properly.
Check and reseat all fan connections securely.
Storage enclosure
on SCSI bus
X
–
Wide SCSI transfer
failed.
SOLUTION: This may
indicate a bad SCSI
cable on bus
X
. Try
replacing the cable.
A cable on bus
X
has failed.
1.
Replace the failed cable.
2.
If that does not solve the problem, contact
your Compaq authorized service provider.
Swapped cables or
Configuration error
detected.
A configured array of
drives was moved
from another
controller that
supported more
drives than this
controller supports.
SOLUTION: Upgrade
the firmware on this
controller. If this
doesn
’
t solve the
problem, then power
down system and
move the drives
back to the original
controller.
You have exceeded the maximum
number of drives supported for this
controller and the attached
controller was not part of the
original array configuration.
1.
Upgrade the firmware on this controller.
2.
If the problem is not resolved:
Replace this controller with the original
controller.
-Or-
Replace this controller with a new controller
that supports the number of drives in the
array.
continued