Compaq DL580R01 Service Guide - Page 106

Message, Description, Recommended Action, Do not, Restart the system. Run the Array Configuration

Page 106 highlights

Diagnostics and Troubleshooting 3-37 Table 3-18 Array Diagnostic Utility (ADU) Error Messages continued Message Description Recommended Action Controller firmware Controller firmware is below the needs upgrading latest recommended version. Run Options ROMPaq Utility to upgrade the controller to the latest firmware revision. Controller is located in special "video" slot Controller is installed in slot for special video control signals. If controller is used in this slot, LED indicators on front panel may not function properly. Install the controller in a different slot, and run the server setup utility to configure nonvolatile RAM. Then run Array Configuration Utility to configure the controller. Controller is not configured Controller is not configured. If controller was previously configured and you change drive locations, there may be a problem with placement of the drives. ADU examines each physical drive and looks for drives that have been moved to a different drive bay. Look for messages indicating which drives have been moved. If none display and drive swapping did not occur, run the Array Configuration Utility to configure the controller and server setup utility to configure nonvolatile RAM. Do not run either utility if you believe drive swapping has occurred. Controller reported POST error Error Code: X The controller returned an error from its internal Power-On Self-Test (POST). Replace the controller. Controller restarted with a signature of zero ADU did not find a valid configuration signature to use to get the data. Nonvolatile RAM may not be present (unconfigured) or the signature present in nonvolatile RAM may not match the signature on the controller. Run the server setup utility to configure the controller and nonvolatile RAM. Disable command issued The issuing of the Accelerator Disable command has disabled posted-writes. This occurred because of an operating system device driver. Restart the system. Run the Array Configuration Utility to reinitialize the array accelerator board. Drive (bay) X firmware needs upgrading Firmware on this physical drive is below the latest recommended version. Run the Options ROMPaq Utility to upgrade the drive firmware to the latest revision. Drive (bay) X has insufficient capacity for its configuration Drive has insufficient capacity to be Replace this drive with a larger capacity drive. used in this logical drive configuration. Drive (bay) X has invalid M&P stamp Physical drive has invalid monitor and performance data. Run the server setup utility to properly initialize this drive. Drive (bay) X has loose cable The array controller could not communicate with this drive at power up. This drive has not previously failed. Check all cable connections first. The cables could be bad, loose, or disconnected. Power up the system and attempt to reconnect data/power cable to the drive. If this does not work, replace the cable. If it is still unsuccessful, the drive may need to be replaced. Drive (bay) X is a replacement drive This drive has been replaced. This message displays if a drive is replaced in a fault tolerant logical volume. If the replacement was intentional, allow the drive to rebuild. continued

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Diagnostics and Troubleshooting
3-37
Table 3-18
Array Diagnostic Utility (ADU) Error Messages
continued
Message
Description
Recommended Action
Controller firmware
needs upgrading
Controller firmware is below the
latest recommended version.
Run Options ROMPaq Utility to upgrade the
controller to the latest firmware revision.
Controller is located
in special
video
slot
Controller is installed in slot for
special video control signals. If
controller is used in this slot, LED
indicators on front panel may not
function properly.
Install the controller in a different slot, and run
the server setup utility to configure nonvolatile
RAM. Then run Array Configuration Utility to
configure the controller.
Controller is not
configured
Controller is not configured. If
controller was previously
configured and you change drive
locations, there may be a problem
with placement of the drives. ADU
examines each physical drive and
looks for drives that have been
moved to a different drive bay.
Look for messages indicating which drives have
been moved. If none display and drive swapping
did not occur, run the Array Configuration Utility
to configure the controller and server setup utility
to configure nonvolatile RAM.
Do not
run either
utility if you believe drive swapping has occurred.
Controller reported
POST error
Error Code:
X
The controller returned an error
from its internal Power-On
Self-Test (POST).
Replace the controller.
Controller restarted
with a signature of
zero
ADU did not find a valid
configuration signature to use to
get the data. Nonvolatile RAM may
not be present (unconfigured) or the
signature present in nonvolatile
RAM may not match the signature
on the controller.
Run the server setup utility to configure the
controller and nonvolatile RAM.
Disable command
issued
The issuing of the Accelerator
Disable command has disabled
posted-writes. This occurred
because of an operating system
device driver.
Restart the system. Run the Array Configuration
Utility to reinitialize the array accelerator board.
Drive (bay)
X
firmware needs
upgrading
Firmware on this physical drive is
below the latest recommended
version.
Run the Options ROMPaq Utility to upgrade the
drive firmware to the latest revision.
Drive (bay)
X
has
insufficient capacity
for its configuration
Drive has insufficient capacity to be
used in this logical drive
configuration.
Replace this drive with a larger capacity drive.
Drive (bay)
X
has
invalid M&P stamp
Physical drive has invalid monitor
and performance data.
Run the server setup utility to properly initialize
this drive.
Drive (bay)
X
has
loose cable
The array controller could not
communicate with this drive at
power up. This drive has not
previously failed.
Check all cable connections first. The cables
could be bad, loose, or disconnected. Power up
the system and attempt to reconnect data/power
cable to the drive. If this does not work, replace
the cable. If it is still unsuccessful, the drive may
need to be replaced.
Drive (bay)
X
is a
replacement drive
This drive has been replaced. This
message displays if a drive is
replaced in a fault tolerant logical
volume.
If the replacement was intentional, allow the
drive to rebuild.
continued