HP 5550dn HP Color LaserJet 5550 series - User Guide - Page 169

Control panel messages Control panel messages Control panel message 10.X.X SUPPLY MEMORY ERROR alternates with For help press The supplies gauge will display the consumption levels of print cartridges. 13.XX.YY JAM IN DUPLEX PATH For help press Description The printer cannot read or write to at least one print cartridge memory tag or at least one memory tag is missing. The following control panel messages correspond to the color of the print cartridge: 10.00.00 = black print cartridge 10.00.01 = cyan print cartridge 10.00.02 = magenta print cartridge 10.00.03 = yellow print cartridge There is a jam in the duplex path. 13.XX.YY JAM IN PAPER PATH For help press There is a jam in the media path. 13.XX.YY JAM IN TOP COVER AREA For help press There is a jam in the top cover area. Recommended action 1. Turn the printer off and then back on. 2. Press for more information. 3. If the error persists, contact HP support at http://www.hp.com/ support/clj5550. 1. Press for detailed information about clearing the jam. 2. Press and to step through the instructions. 3. If the message persists after clearing all pages, contact HP Support at http://www.hp.com/ support/clj5550. 1. Press for detailed information about clearing the jam. 2. Press and to step through the instructions. 3. If the message persists after clearing all pages, contact HP Support at http://www.hp.com/ support/clj5550. 1. Press for detailed information about clearing the jam. 2. Press and to step through the instructions. 3. If the message persists after clearing all pages, contact HP Support at http://www.hp.com/ support/clj5550. ENWW Control panel messages 155