HP 5550dn HP Color LaserJet 5550 series - User Guide - Page 192
TRAY XX SIZE=<SIZE>, Recommended action
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Control panel messages (continued) Control panel message Description Recommended action TRAY X SIZE= * Setting saved alternates with TRAY XX SIZE= Recommend move switch to STANDARD A detectable media size was selected from the menu and the tray switch is set to CUSTOM. Although not required, the size selected can be automatically sensed if the tray switch is moved to STANDARD. 1. Adjust the side and rear media guides against the paper. 2. If the media used is letter, A4, executive, JIS B5, A5, or legal, the tray switch should be set to STANDARD. Set the tray switch to CUSTOM for all other media sizes. The tray switch must be set before the size can be selected from the control panel. 3. Reset the paper size in the paper handling menu or tray size pop-up menu. TRAY X SIZE= * Settings not saved alternates with TRAY XX SIZE= To change move tray switch to CUSTOM A non-detectable media size was selected from the menu and the tray switch is set to STANDARD. In order to change the tray size to the size selected, the tray switch must first be in the CUSTOM position. 1. Adjust the side and rear media guides against the paper. 2. If the media used is letter, A4, executive, JIS B5, A5, or legal, the tray switch should be set to STANDARD. Set the tray switch to CUSTOM for all other media sizes. The tray switch must be set before the size can be selected from the control panel. 3. Reset the paper size in the paper handling menu or the tray size popup menu. TRAY X SIZE= * Settings not saved alternates with TRAY XX SIZE= To change size move guides in tray A detectable media size was selected from the menu, but the tray guide sensors detect a different size. The size selected from the menu does not match the size detected by the tray. Size detection occurs when the tray switch is set to the STANDARD position. The tray switch is already in the correct position for the size selected. 1. Adjust the side and rear media guides against the paper. 2. If the media used is letter, A4, executive, JIS B5, A5, or legal, the tray switch should be set to STANDARD. Set the tray switch to CUSTOM for all other media sizes. The tray switch must be set before the size can be selected from the control panel. 3. If necessary, reset the paper size again. TRAY X SIZE= * Verify tray switch set to CUSTOM alternates with TRAY X SIZE= * Then close tray A non-detectable media size was selected from the menu and the tray is open. The selected size requires that the tray switch be set to CUSTOM, otherwise when the tray is closed, the tray size will change. 1. Adjust the side and rear media guides against the paper. 2. If the media used is letter, A4, executive, JIS B5, A5, or legal, the tray switch should be set to STANDARD. Set the tray switch to CUSTOM for all other media sizes. The tray switch must be set before the size can be selected from the control panel. 3. Close the tray. 178 Chapter 8 Problemsolving ENWW