HP 5550dn HP Color LaserJet 5550 series - User Guide - Page 235
Printer response problems, Cause, Solution, Ready, REPLACE <COLOR> CARTRIDGE
UPC - 829160126913
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Printer response problems No display message Cause Solution The printer's on/off button is in the standby position. Verify that the printer is on. Fans may run while the printer is in standby mode (off). The printer's memory DIMMs are defective or installed incorrectly. Verify that the printer's memory DIMMs are correctly installed and are not defective. The power cord is not firmly plugged into both the printer and the power receptacle. Turn off the printer and then disconnect and reconnect the power cord. Turn the printer back on. The line voltage is incorrect for the printer power configuration. Connect the printer to a proper voltage source, as specified on the Power Rating Label on the back of the printer. The power cord is damaged or excessively worn. Replace the power cord. The power source receptacle is not working correctly. Connect the printer to a different power receptacle. Printer is on, but nothing prints Cause The printer's Ready indicator light is not lit. The top cover is not closed properly. Solution Press STOP to return the printer to the Ready state. Close the top cover firmly. The Data indicator light is flashing. The printer is probably still receiving data. Wait for the Data indicator to stop flashing. REPLACE CARTRIDGE appears on Replace the print cartridge specified on the the printer display. printer display. A printer message other than Ready appears on See Control panel messages. the printer control panel. The parallel port may have a DOS timeout error. Add a MODE command to the AUTOEXEC.BAT file. See the DOS manual for additional information. The PS (PostScript Emulation) personality is not selected. Select PS or AUTO for the printer language. For more information, see Changing printer control panel configuration settings. The correct driver is not selected in the software application or printer driver. Select the driver for PostScript Emulation for this printer in the software application or printer driver. For more information about how to access the printer drivers, see Accessing the printer drivers. The printer is not properly configured. See Changing printer control panel configuration settings. ENWW Printer response problems 221