HP 5550dn HP Color LaserJet 5550 series - User Guide - Page 170

Control panel messages (continued) Control panel message Description Recommended action 13.XX.YY JAM IN TRAY 1 Clear jam then press alternates with 13.XX.YY JAM IN TRAY 1 For help press A page is jammed in the multi-purpose tray. 1. Press for detailed information about clearing the jam. 2. Press and to step through the instructions. 3. If the message persists after clearing all pages, contact HP Support at http://www.hp.com/ support/clj5550. 13.XX.YY JAM IN TRAY X For help press A page is jammed in Tray 2, 3, 4, or 5, or 1. Press for detailed information in multiple trays. about clearing the jam. 2. Press and to step through the instructions. 3. If the message persists after clearing all pages, contact HP Support at http://www.hp.com/ support/clj5550. 13.XX.YY MULTIPLE JAMS IN DUPLEX PATH For help press There is a jam in the duplex path. 1. Press for detailed information about clearing the jam. 2. Press and to step through the instructions. 3. If the message persists after clearing all pages, contact HP Support at http://www.hp.com/ support/clj5550. 13.XX.YY MULTIPLE JAMS IN PAPER PATH For help press There are multiple jams in the paper path. 1. Press for detailed information about clearing the jam. 2. Press and to step through the instructions. 3. If the message persists after clearing all pages, contact HP Support at http://www.hp.com/ support/clj5550. 20 INSUFFICIENT MEMORY For help press alternates with 20 INSUFFICIENT MEMORY To continue press The printer has received more data from the computer than fits in available memory. 1. Press to continue printing. Note A loss of data will occur. 2. Reduce the complexity of the print job to avoid this error in the future. 3. Adding memory to the printer may allow printing of more complex pages. 156 Chapter 8 Problemsolving ENWW