HP 5550dn HP Color LaserJet 5550 series - User Guide - Page 241
Incorrect printer output, Drifting text between printouts
UPC - 829160126913
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Incorrect printer output Incorrect fonts are printed Cause The font has not been correctly selected in the software application. The font is not available to the printer. The correct printer driver is not selected. Solution Re-select the font in the software application. Download the font to the printer or use another font. (In Windows, the driver does this automatically.) Select the correct printer driver. For more information about how to access the printer drivers, see Accessing the printer drivers. Unable to print all characters in a symbol set Cause The correct font is not selected. Solution Select the correct font. The correct symbol set is not selected. The selected character or symbol is not supported by the software application. Select the correct symbol set. Use a font that supports the selected character or symbol. Drifting text between printouts Cause Your software application is not resetting the printer to the top of the page. Solution See the documentation for the software or the PCL/PJL Technical Reference Package for specific information. Erratic, missing characters or interrupted printout Cause Solution The interface cable is of poor quality. Try using a different, higher-quality, IEEEcompliant cable. Parallel cables can be no longer than 10 meters (30 feet). The interface cable is loose. Disconnect and reconnect the interface cable. The interface cable is damaged or bad. Try using a different interface cable. The power cable is loose. Disconnect and reconnect the power cable. You are attempting to print a PCL job with the printer configured for PostScript Emulation. From the printer control panel, select the correct printer personality, and then resend the print job. You are attempting to print a PostScript job with From the printer control panel, select the correct the printer configured for PCL. printer personality, and then resend the print job. ENWW Incorrect printer output 227