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HP Designjet 4000 Service Manual

HP Designjet 4000 Manual

HP Designjet 4000 manual table of contents:

  • HP Designjet 4000 | Service Manual - Page 1
  • HP Designjet 4000 | Service Manual - Page 2
    ... furnishing, performance, or use of this material. WARNING The procedures described in this manual are to be performed by HP-qualified service personnel only. Electrical Shock Hazard Serious shock hazard leading to death or injury may result...
  • HP Designjet 4000 | Service Manual - Page 3
  • HP Designjet 4000 | Service Manual - Page 4
    ... information necessary to test, calibrate and service: „ hp designjet 4000 printer (Model Q1273A) „ hp designjet 4000ps printer (Model Q1274A) For information about using these printers, ... Manual where you can find information related to the topic you are consulting. 2 hp designjet 4000 ...
  • HP Designjet 4000 | Service Manual - Page 5
    ...Troubleshooting 3-1 Service Tests and Utilities 4-1 Service Calibrations 5-1 Print Quality 6-1 Parts and Diagrams 7-1 Removal and Installation 8-1 Preventive Maintenance 9-1 hp designjet 4000 series printers service manual 3
  • HP Designjet 4000 | Service Manual - Page 6
    Table of Contents 4 hp designjet 4000 series printers service manual
  • HP Designjet 4000 | Service Manual - Page 7
    ... Using Coated Media 1-6 Banding due to Ink Cartridge replacement while printing 1-7 34" Rice Paper not supported 1-7 Cut Sheet rice ...LEDs to Troubleshoot 1-13 Using the PCA LEDs to Troubleshoot 1-14 How to Interpret the Service Information Pages 1-17 hp designjet 4000 series printer service manual ...
  • HP Designjet 4000 | Service Manual - Page 8
    ... error which you cannot resolve, then report the error to the HP Response Center or the nearest HP Support Office. When reporting the error, have the ... information on the Service Tests and how to use them see Chapter 4 Service Tests and Utilities. 1-2 hp designjet 4000 series printer service manual
  • HP Designjet 4000 | Service Manual - Page 9
    ... not Working 1 Perform the Sensors Test ⇒ Page 4-28. 2 Check if the cable for the faulty sensor is not damaged and is connected correctly. 3 Replace the faulty Sensor. hp designjet 4000 series printer service manual 1-3
  • HP Designjet 4000 | Service Manual - Page 10
    ...-HP media. Try loading white HP media in to the Printer and check if the Line sensor detects it. 2 Excessive ink deposits on the Platen surface ... HP media and check to see if the problem is now solved. 3 Check that the Vacuum Fan works correctly. 1-4 hp designjet 4000 series printer service manual
  • HP Designjet 4000 | Service Manual - Page 11
    ... the Carriage Assembly manually, checking for smooth and free movement. 2 Check that the Encoder Strip is clean. If necessary, clean Encoder Strip using a damp cloth. hp designjet 4000 series printer service manual 1-5
  • HP Designjet 4000 | Service Manual - Page 12
    ...following: „ Check in the Front Panel if Ink Limiting is ON or OFF. If Ink Limiting is OFF, turn it ON. „ Never use HP Coated Media for High Density prints. As a substitute use HP Heavy Coated Media. 1-6 hp designjet 4000 series printer service manual
  • HP Designjet 4000 | Service Manual - Page 13
    ... the Front Panel. „ Reprint the file (without remove the Ink Cartridge). 34" Rice Paper not supported Roll length is 34" (Non-standard) and ... the problem and NOT the Printer. Do not attempt to try and replace Printer parts to solve this problem. hp designjet 4000 series printer service manual 1-7
  • HP Designjet 4000 | Service Manual - Page 14
    ... in dust, it will have problems picking up the sheet media during the load process. Clean the Overdrive using the Turn Drive Roller Service Utility ⇒ Page 4-53. 1-8 hp designjet 4000 series printer service manual
  • HP Designjet 4000 | Service Manual - Page 15
    ... HDD are not damaged and are connected correctly. „ Make sure that ALL cables connected „ Replace the HDD ⇒ Page 8-76 „ Replace the Main PCA ⇒ Page 8-74 hp designjet 4000 series printer service manual 1-9
  • HP Designjet 4000 | Service Manual - Page 16
    Troubleshooting Using the Power-up Sequence to Troubleshoot When the Printer is powered up, it performs the Boot-UP sequence which initializes the major components of the... root volume. Update quotas if fsck was run on root Setup pnp 22 21 20 19 1-10 hp designjet 4000 series printer service manual
  • HP Designjet 4000 | Service Manual - Page 17
    ... Keep kernel symbols in /var/log/ksyms. „ Create the crash indicator flag to warn on crashes, offer fsck with timeout. Export this variable BOOT_PART and INSTALL_PART. 9 8 hp designjet 4000 series printer service manual 1-11
  • HP Designjet 4000 | Service Manual - Page 18
    .... Reconnect the power cord and power On the Printer. „ If the Printer continues to stop during the power-up process, replace the Hard Disk Drive ⇒ Page 8-76. 1-12 hp designjet 4000 series printer service manual
  • HP Designjet 4000 | Service Manual - Page 19
    ...) Printer Status Standby (with Embedded Web Server up and running) Initializing Ready (but not printing) Printing or preparing to print Not possible Not possible hp designjet 4000 series printer service manual 1-13
  • HP Designjet 4000 | Service Manual - Page 20
    ... from ERIDANI IC). The value is around 5V. If this LED is not ON, and the others are ON, this indicates that there is high probability that the PrintMech PCA is defective. 1-14 hp designjet 4000 series printer service manual
  • HP Designjet 4000 | Service Manual - Page 21
    ... the Front Panel and the Interconnect PCA. 5V ON ON Blue „ If connection OK, replace the Interconnect PCA ⇒ Page 8-84 and the Front Panel ⇒ Page 8-20. hp designjet 4000 series printer service manual 1-15
  • HP Designjet 4000 | Service Manual - Page 22
    ...Check the connection between the PSU and the PrintMech PCA. „ Run the Electronics Module Test to further diagnose the problem. „ Replace the PrintMech PCA ⇒ Page 8-84. 1-16 hp designjet 4000 series printer service manual
  • HP Designjet 4000 | Service Manual - Page 23
    ... Browser when using the Embedded Web Server (File ⇒ Send ⇒ Page by E-mail). „ You can see the same information through the Front Panel or the Embedded Web Server. hp designjet 4000 series printer service manual 1-17
  • HP Designjet 4000 | Service Manual - Page 24
    ...Temperature and Humidity: The sensors are located on the ISS PCA (at the top of the Ink Cartridges). „ Active Paper Path: Whether Roll or Cut Sheet is ...show "not available" all the time since the media length tracking function in not available. 1-18 hp designjet 4000 series printer service manual
  • HP Designjet 4000 | Service Manual - Page 25
    ... installed and neither the Ink Tubes nor the Ink Cartridges have been marked as "Used with non-HP ink = Yes". „ Warranty spent: Percentage (%) ... < 150 > or = 150 and < 200 > or = 200 and < 400 > or = 400 Printhead Health 10 9 8 7 6 5 4 3 2 1 0 hp designjet 4000 series printer service manual 1-19
  • HP Designjet 4000 | Service Manual - Page 26
    ...installed for the first time. „ Capacity: Total capacity of the Ink Cartridge. Printer Usage Information This page contains the following information:...Media Usage per Media Type. „ Component Usage. „ Spittoon Usage. „ Preventive Maintenance Usage. 1-20 hp designjet 4000 series printer service ...
  • HP Designjet 4000 | Service Manual - Page 27
    ...section is split by product name and number for each color as we have different Ink Cartridge sizes. The sample below ... the corresponding Preventive Maintenance Kit should be used. For further details, refer to Chapter 9 - Preventive Maintenance. hp designjet 4000 series printer service manual 1-21
  • HP Designjet 4000 | Service Manual - Page 28
    ... information on the different Spittoons located in the Printer. Black Cleaner Spittoon #2 Black Cleaner Spittoon #1 Spittoon #1 Spittoon #2 Spittoon #3 Spittoon #4 1-22 hp designjet 4000 series printer service manual
  • HP Designjet 4000 | Service Manual - Page 29
    ..., '2' = Replace, '4' = Reseat, '8' = Remove. % Ink Used: Percentage of the Warranty life (1000cc). Error Code: Specific error code generated ... has been performed on the Printhead. - 1 or higher: At least one Printhead recovery has been performed. hp designjet 4000 series printer service manual 1-23
  • HP Designjet 4000 | Service Manual - Page 30
    ... section shows the following for each type of media: „ Color Calibration. „ Paper Advance per media type and 'optimized for' Text/drawing and Graphics. 1-24 hp designjet 4000 series printer service manual
  • HP Designjet 4000 | Service Manual - Page 31
    System Error Codes 2 1 2 Introduction 2-2 Continuable and Non-Continuable Error Codes 2-2 System Error Codes and Warnings - Explanation 2-25 hp designjet 4000 series printer service manual 2-1
  • HP Designjet 4000 | Service Manual - Page 32
    ... which you cannot resolve, then report the error to the HP Response Center or the nearest HP Support Office. When reporting the error, have the... working with a Continuable Error Code, an on-site visit should still be planned to troubleshoot the problem. 2-2 hp designjet 4000 series printer service ...
  • HP Designjet 4000 | Service Manual - Page 33
    ...component at a time and check if the error has gone before replacing another component. Using this procedure you will be able to determine exactly which component failed. hp designjet 4000 series printer service manual 2-3
  • HP Designjet 4000 | Service Manual - Page 34
    ...cord. Reconnect the power cord and power On the Printer. „ If the System Error continues, replace the Ink Supply Tubes and Trailing ...before replacing another component. Using this procedure you will be able to determine exactly which component failed. 2-4 hp designjet 4000 series printer service ...
  • HP Designjet 4000 | Service Manual - Page 35
    ...cord. Reconnect the power cord and power On the Printer. „ Perform the Electronics Modules Test (⇒ Page 4-17) to troubleshoot the problem further. „ If the... the Printer. „ If the System Error continues, replace the Hard Disk Drive ⇒ Page 8-76. hp designjet 4000 series printer service manual ...
  • HP Designjet 4000 | Service Manual - Page 36
    ...76. „ Replace the Memory Module ⇒ Page 8-72. „ Replace the Interconnect PCA ⇒ Page 8-64. „ If the System Error continues, replace the Front Panel ⇒ Page 8-20. 2-6 hp designjet 4000 series printer service manual
  • HP Designjet 4000 | Service Manual - Page 37
    ... Corrective Action: Try the following: „ Remove ALL Ink Cartridges and reinstall them in the Printer. „ Check that the ISS to Cartridge cables ... replacing another component. Using this procedure you will be able to determine exactly which component failed. hp designjet 4000 series printer service...
  • HP Designjet 4000 | Service Manual - Page 38
    System Error Codes System Error: Problem Description: 21:12 Fail moving Service Station. Corrective Action: Try the ... has gone before replacing another component. Using this procedure you will be able to determine exactly which component failed. 2-8 hp designjet 4000 series printer service manual
  • HP Designjet 4000 | Service Manual - Page 39
    ... Supply Tubes again once the Printer has been rebooted. „ Install new Ink Cartridges in to the Printer and try purging the Printer again. System Error...Ink Cartridge) ⇒ Page 8-38. „ Replace the Ink Supply Tubes and Trailing Cable ⇒ Page 8-33. hp designjet 4000 series printer service manual 2-9
  • HP Designjet 4000 | Service Manual - Page 40
    ... ones for this Printer. „ Check that the Printer has the latest Firmware version. If not, update the Firmware to the latest version. „ Replace the Ink Cartridges. 2-10 hp designjet 4000 series printer service manual
  • HP Designjet 4000 | Service Manual - Page 41
    ... correctly seated in slot 2 of the Service Station and then close the Printhead Cleaner Access Door. „ Replace the Yellow Printhead Cleaner in slot 2 of the Service Station. hp designjet 4000 series printer service manual 2-11
  • HP Designjet 4000 | Service Manual - Page 42
    ... seated in slot 6 of the Service Station and then close the Printhead Cleaner Access Door. „ Replace the Black Printhead Cleaner in slot 6 of the Service Station. 2-12 hp designjet 4000 series printer service manual
  • HP Designjet 4000 | Service Manual - Page 43
    ... is correctly connected to the PrintMech PCA. „ Replace the Media-Axis Motor ⇒ Page 8-62. „ If the System Error continues, replace the PrintMech PCA ⇒ Page 8-84. hp designjet 4000 series printer service manual 2-13
  • HP Designjet 4000 | Service Manual - Page 44
    System Error Codes System Error: Problem Description: 42:03 Electrical current limit in Scan-Axis Motor. Corrective Action: Try the... Replace the Vacuum Fan ⇒ Page 8-27. „ If the System Error continues, replace the PrintMech PCA ⇒ Page 8-84. 2-14 hp designjet 4000 series printer service manual
  • HP Designjet 4000 | Service Manual - Page 45
    ... the following: „ Check that the PHC Access Door Sensor cable is not damaged and is correctly connected to the Interconnect PCA. „ Replace the PHC Access Door Sensor. hp designjet 4000 series printer service manual 2-15
  • HP Designjet 4000 | Service Manual - Page 46
    ...Reconnect the power cord and power On the Printer. „ Replace the Line Sensor ⇒ Page 8-31. „ If the System Error continues, replace the Carriage PCA ⇒ Page 8-48. 2-16 hp designjet 4000 series printer service manual
  • HP Designjet 4000 | Service Manual - Page 47
    ...61:04.1 The Postscript fonts are missing. Upgrading the Firmware will re-install the fonts. Corrective Action: Perform a full firmware upgrade that includes package 'B'. hp designjet 4000 series printer service manual 2-17
  • HP Designjet 4000 | Service Manual - Page 48
    System Error Codes System Error: Problem Description: 61:08.1 The file cannot be printed because it is password ...file to be printed on the current paper type. „ Change the paper type to the type that was loaded when the file was originally sent. 2-18 hp designjet 4000 series printer service manual
  • HP Designjet 4000 | Service Manual - Page 49
    ... replace both the Hard Disk Drive and the Ink Supply Tubes and Trailing Cable at the same time. If both parts need to replaced, you MUST ... the Printer until it completely initializes. Then you can power OFF the Printer and replace the other part. hp designjet 4000 series printer service manual 2-19
  • HP Designjet 4000 | Service Manual - Page 50
    ...OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer. „ Resend the firmware update file to the Printer. 2-20 hp designjet 4000 series printer service manual
  • HP Designjet 4000 | Service Manual - Page 51
    .... Reconnect the power cord and power On the Printer. „ Check that the Printer has the latest Firmware version. If not, update the Firmware to the latest version. hp designjet 4000 series printer service manual 2-21
  • HP Designjet 4000 | Service Manual - Page 52
    ... "Media Drive" Diagnostic (⇒ Page 4-12) to further troubleshoot the error code. „ If the System Error continues, replace the Media-Axis Motor ⇒ Page 8-62. 2-22 hp designjet 4000 series printer service manual
  • HP Designjet 4000 | Service Manual - Page 53
    System Error Codes System Error: Problem Description: 81:10 Fail starting Paper Motor. Corrective Action: Try .... Corrective Action: Try the following: „ Perform the "Scan-Axis" Diagnostic (⇒ Page 4-7) to further troubleshoot the error code. hp designjet 4000 series printer service manual 2-23
  • HP Designjet 4000 | Service Manual - Page 54
    ... a Printhead Recovery is performed. System Error: Problem Description: 91:10 The HP Instant Support troubleshooting tool has detected that at least,...to be defective again, you may need to troubleshoot the Carriage Flex Cables or the Carriage PCA. 2-24 hp designjet 4000 series printer service manual
  • HP Designjet 4000 | Service Manual - Page 55
    ... Ink Cartridges and reinstall them one by one in to the Printer. „ Replace the Ink Cartridges. „ Replace the APS Assembly ⇒ Page 8-42...digit) - Optional. - e.g. Non-authorized ink was detected, PM was triggered or Printhead in/out of Warranty. hp designjet 4000 series printer service manual 2-25
  • HP Designjet 4000 | Service Manual - Page 56
    ... Station Pressure System (APS) Ink Delivery Tubes Spittoon Ink Cartridge (color n) Printhead (color n) Setup Printhead (color n) Printhead Cleaner (color n)...Output Tray Paper Loading Failure Paper-Axis Motor Scan-Axis Motor Vacuum Fan Aerosol Fan 2-26 hp designjet 4000 series printer service manual
  • HP Designjet 4000 | Service Manual - Page 57
    System Error Codes Code 45 51 51.1 52 53 54 55 56 57 58 59 61 61.1 61.2 62 63 63.0 63.1... Recoverable Firmware Error) Media Advance Media Cut Single-Sheet Feeding Roll Feeding Media-Axis Encoder Reading Carriage Movement Scan-Axis Encoder Reading hp designjet 4000 series printer service manual 2-27
  • HP Designjet 4000 | Service Manual - Page 58
    ...Driver or Computer Software Add Accessory Escalate Send Plot Again Wrong Part Installed Response Possible for customer to perform action hp qualified personnel assistance required 2-28 hp designjet 4000 series printer service manual
  • HP Designjet 4000 | Service Manual - Page 59
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  • HP Designjet 4000 | Service Manual - Page 60
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  • HP Designjet 4000 | Service Manual - Page 61
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  • HP Designjet 4000 | Service Manual - Page 62
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  • HP Designjet 4000 | Service Manual - Page 63
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  • HP Designjet 4000 | Service Manual - Page 64
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  • HP Designjet 4000 | Service Manual - Page 68
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  • HP Designjet 4000 | Service Manual - Page 73
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  • HP Designjet 4000 | Service Manual - Page 74
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  • HP Designjet 4000 | Service Manual - Page 75
    ...Electronics Module Test 4-17 4. Carriage Assembly Test 4-27 5. Sensors Test 4-28 6. Ink Delivery System Test 4-32 7. SVS/Aerosol Fan Test 4-33 8. Air...Print 4-63 6. Sleep Mode 4-64 7. Replace Cutter 4-65 8. Set RTC Clock 4-66 9. Carriage Setup 4-67 hp designjet 4000 series printer service manual 4-1
  • HP Designjet 4000 | Service Manual - Page 76
    ...-site maintenance. Remember that the Key combination for the Customer to Enter the Service Tests and Utilities is different from the one that the Customer Engineer will use. 4-2 hp designjet 4000 series printer service manual
  • HP Designjet 4000 | Service Manual - Page 77
    ...Cleaner (PHC) Access Door Sensor. Media Lever Sensor. Media Sensor. 6 Ink Delivery System Test ⇒ Page 4-32 The purpose of this test ... (APS). 9 Vacuum Fan Test ⇒ Page 4-35 The purpose of this test is to verify the operation of the Vacuum Fans. hp designjet 4000 series printer service manual 4-3...
  • HP Designjet 4000 | Service Manual - Page 78
    ... is to set the Serial Number and Part Number in case both the Hard Disk Drive and the Ink Supply Tubes are replaced at the same time. 14 I/O Tests ⇒ Page 4-49 The purpose of this test is to check the installed and active I/O Interfaces. 4-4 hp designjet 4000 series printer service manual
  • HP Designjet 4000 | Service Manual - Page 79
    ...hold the Up arrow key and the Cancel key down and switch the printer ON using the front power switch. Wait until you hear one beep (usually after 5...) before releasing ALL 3 keys. IR EPA R E -SIT ON Hold UP key Switch Printer ON Hold Cancel key hp designjet 4000 series printer service manual 4-5
  • HP Designjet 4000 | Service Manual - Page 80
    ... to press it deliberately and all the way to the bottom of its travel. If the Printer hangs up during a test, switch the Printer OFF and restart from step 1. 4-6 hp designjet 4000 series printer service manual
  • HP Designjet 4000 | Service Manual - Page 81
    ... „ „ „ „ System System System System Error Error Error Error Code 86:XX. Code 42:XX. Code 73:XX. Codes related to ...information on troubleshooting this error code, refer to Page 2-5. Check also System Error Code 01.0:10 (refer to Page 2-3). hp designjet 4000 series printer service manual 4-7
  • HP Designjet 4000 | Service Manual - Page 82
    ... on troubleshooting this error code, refer to Page 2-4. Check also System Error Code 11:10 (refer to Page 2-7) or System Error Code 01.1:10 (refer to Page 2-3). 4-8 hp designjet 4000 series printer service manual
  • HP Designjet 4000 | Service Manual - Page 83
    ...troubleshooting this error code, refer to Page 2-3. If the Carriage only moves in one direction, troubleshoot the problem as System Error Code 01.1:10 (refer to Page 2-3). hp designjet 4000 series printer service manual 4-9
  • HP Designjet 4000 | Service Manual - Page 84
    ...System Error Code 86:10. For more information on troubleshooting this error code, refer to Page 2-24. 11 The Printer checks the complete length of ...Axis and displays the result on the Front Panel. The length has to be between 1158629 and 1164616. 4-10 hp designjet 4000 series printer service manual...
  • HP Designjet 4000 | Service Manual - Page 85
    ... System Error Code 86:10. For more information on troubleshooting this error code, refer to Page 2-24. 13 The Printer will test the PWM at 61 ... try repeating the test again. 14 Once the test is completed, OK will be displayed on the Front Panel. hp designjet 4000 series printer service manual 4-11
  • HP Designjet 4000 | Service Manual - Page 86
    ...related to the Media Axis. You must perform the Media Drive Test after: ON PH ES „ System Error Code 81:XX. „ System Error Code 41:...troubleshooting this error code, refer to Page 2-5. Check also System Error Code 01.0:10 (refer to Page 2-3). 4-12 hp designjet 4000 series printer service manual
  • HP Designjet 4000 | Service Manual - Page 87
    ... System Error Code 01.1:10. For more information on troubleshooting this error code, refer to Page 2-3. 4 The Printer will program the duty cycle for the PWM ...still loaded and make sure you stay out of the Print Platen area if the Window is open. hp designjet 4000 series printer service manual 4-13
  • HP Designjet 4000 | Service Manual - Page 88
    ... code, refer to Page 2-17. - If the paper did not move, the Front Panel will display System Error Code 41:10. For more information ... Page 2-13. d A "FAIL" message will be displayed on the Front Panel and the test will be terminated at this point. 4-14 hp designjet 4000 series printer service manual
  • HP Designjet 4000 | Service Manual - Page 89
    Service Tests and Utilities 8 The Printer will now check the Media Drive servo system and the following messages will be displayed on ... now check the Media Drive PWM. You must load media in to the Printer and press any key to continue the test. hp designjet 4000 series printer service manual 4-15
  • HP Designjet 4000 | Service Manual - Page 90
    ...any key to finish the test: If there is a failure at this point, the Front Panel will display: 12 Once the test is completed, OK will be displayed on the Front Panel. 4-16 hp designjet 4000 series printer service manual
  • HP Designjet 4000 | Service Manual - Page 91
    ...DOWN keys to select 3 If you select Yes, the printer will get the CPU information and display the information on the Front Panel. Press any key to continue the test: hp designjet 4000 series printer service manual 4-17
  • HP Designjet 4000 | Service Manual - Page 92
    Service Tests and Utilities 4 The printer will now get the Main Board (MB) information and display the information on the Front Panel. Press any ... this test and goes to the next one: Press Enter to confirm selection Use UP and DOWN keys to select 4-18 hp designjet 4000 series printer service manual
  • HP Designjet 4000 | Service Manual - Page 93
    ... this error code, refer to Page 2-21. 9 The printer will then check the Serial Number and Part Number and display the information on the ... and use the diagnostic "12. Set Unit Configuration" to set the correct configuration (refer to Page 4-46). hp designjet 4000 series printer service manual 4-19
  • HP Designjet 4000 | Service Manual - Page 94
    ... there is a failure at this point, the Front Panel will display System Error Code 01.0:10. For more information on troubleshooting this error code, refer to Page 2-3. 4-20 hp designjet 4000 series printer service manual
  • HP Designjet 4000 | Service Manual - Page 95
    ... must be more than 0.625V, if not the Front Panel will display System Error Code 01.1:10. For more information on troubleshooting this error code, refer to Page 2-3. hp designjet 4000 series printer service manual 4-21
  • HP Designjet 4000 | Service Manual - Page 96
    ... Code 74:00. For more information on troubleshooting this error code, refer to Page 2-20. If the current Part Number is not in the ... will check the Interconnect PCA and the following messages will be displayed on the Front Panel: „ Starting CDS. 4-22 hp designjet 4000 series printer service manual
  • HP Designjet 4000 | Service Manual - Page 97
    ... do not match the expected default, the Front Panel will display System Error Code 07:10. For more information on troubleshooting this error code, refer to Page 2-6. hp designjet 4000 series printer service manual 4-23
  • HP Designjet 4000 | Service Manual - Page 98
    ...code, refer to Page 2-4. Check also System Error Code 11:10 (refer to Page 2-7) or System Error Code 01.0:10 (refer to Page 2-3). „ Checking Carriage rev. 4-24 hp designjet 4000 series printer service manual
  • HP Designjet 4000 | Service Manual - Page 99
    ...Ink Cartridge Door and check that all the Ink cartridges are correctly installed. Press any key to continue. 25 The Printer will continue with the ... will display System Error Code 13.n:10. For more information on troubleshooting this error code, refer hp designjet 4000 series printer service manual...
  • HP Designjet 4000 | Service Manual - Page 100
    ... Error Code 74:00. For more information on troubleshooting this error code, refer to Page 2-20. „ Checking ISS Ink Sup. If there is a failure ... 13.n:10 (refer to Page 2-7). 26 Once the test is completed, OK will be displayed on the Front Panel. 4-26 hp designjet 4000 series printer service manual
  • HP Designjet 4000 | Service Manual - Page 101
    ...: ON PH ES 1 In the Service Tests submenu, scroll to "4. Carriage Assembly Test" and press Enter. Press Enter 2 This test has not yet been implemented. hp designjet 4000 series printer service manual 4-27
  • HP Designjet 4000 | Service Manual - Page 102
    ... For more information on troubleshooting this error code, refer to Page 2-3. 4 Before starting to test the sensors, the following message will be displayed. Press any key to continue: 4-28 hp designjet 4000 series printer service manual
  • HP Designjet 4000 | Service Manual - Page 103
    ... System Error Code 51.1:10. For more information on troubleshooting this error code, refer to Page 2-15. Check also System Error Code 07:10 (refer to Page 2-6). hp designjet 4000 series printer service manual 4-29
  • HP Designjet 4000 | Service Manual - Page 104
    ... Front Panel will display System Error Code 54:10. For more information on troubleshooting this error code, refer to Page 2-16. Check also System Error Code 07:10 (... code, refer to Page 2-16. Check also System Error Code 07:10 (refer to Page 26). 4-30 hp designjet 4000 series printer service manual
  • HP Designjet 4000 | Service Manual - Page 105
    ... this error code, refer to Page 2-3. Check also System Error Code 07:10 (refer to Page 2-6). 13 Once the test is completed, OK will be displayed on the Front Panel. hp designjet 4000 series printer service manual 4-31
  • HP Designjet 4000 | Service Manual - Page 106
    Service Tests and Utilities RT PO P U 6. Ink Delivery System Test The purpose of this test is to verify the operation of the Ink ..., scroll to "6. Ink Delivery System Test" and press Enter. Press Enter 2 This test has not yet been implemented. 4-32 hp designjet 4000 series printer service manual
  • HP Designjet 4000 | Service Manual - Page 107
    Service Tests and Utilities RT PO UP 7. SVS/Aerosol Fan Test The purpose of this test is to verify the operation of the ... Tests submenu, scroll to "7. SVS/Aerosol Fan Test" and press Enter. Press Enter 2 This test has not yet been implemented. hp designjet 4000 series printer service manual 4-33
  • HP Designjet 4000 | Service Manual - Page 108
    Service Tests and Utilities RT PO UP 8. Air Pump System Test The purpose of this test is to verify the operation of the ... Tests submenu, scroll to "8. Air Pump System Test" and press Enter. Press Enter 2 This test has not yet been implemented. 4-34 hp designjet 4000 series printer service manual
  • HP Designjet 4000 | Service Manual - Page 109
    Service Tests and Utilities RT PO UP 9. Vacuum Fans Test The purpose of this test is to verify the operation of the ... Service Tests submenu, scroll to "9. Vacuum Fans Test" and press Enter. Press Enter 2 This test has not yet been implemented. hp designjet 4000 series printer service manual 4-35
  • HP Designjet 4000 | Service Manual - Page 110
    ... continue" will be displayed on the Front Panel. In this case, remove the faulty Ink Cartridge as indicated by the Front Panel and install a new Ink Cartridge. 4-36 hp designjet 4000 series printer service manual
  • HP Designjet 4000 | Service Manual - Page 111
    ... on troubleshooting this error code, refer to Page 2-20. If the Printer detects that an Ink Cartridge had previously experienced a Bag Broken error,... display System Error Code 23:10. For more information on troubleshooting this error code, refer to Page 2-8. hp designjet 4000 series printer service ...
  • HP Designjet 4000 | Service Manual - Page 112
    ... more information on troubleshooting this error code, refer to Page 2-3. „ Removing leakage. 10 Once the process is completed, OK will be displayed on the Front Panel. 4-38 hp designjet 4000 series printer service manual
  • HP Designjet 4000 | Service Manual - Page 113
    ... Once the IO information is obtained, it is displayed on the Front Panel. Press any key to exit. 5 Once the process is completed, OK will be displayed on the Front Panel. hp designjet 4000 series printer service manual 4-39
  • HP Designjet 4000 | Service Manual - Page 114
    ...the correct Serial Number (refer to Page 4-47). „ Getting PS Language (for HP Designjet 4000PS). If there is a failure at this point, the Front Panel will display ...:00. For more information on troubleshooting this error code, refer to Page 2-20. 4-40 hp designjet 4000 series printer ...
  • HP Designjet 4000 | Service Manual - Page 115
    Service Tests and Utilities 4 Once the Unit information is obtained, it is displayed on the Front Panel. Press any key to exit. 5 Once the process is completed, OK will be displayed on the Front Panel. hp designjet 4000 series printer service manual 4-41
  • HP Designjet 4000 | Service Manual - Page 116
    ... a failure at this point, the Front Panel will display the message "Replace failing ink supplies after running this utility: (Yellow, Magenta, Black or Cyan)". 4-42 hp designjet 4000 series printer service manual
  • HP Designjet 4000 | Service Manual - Page 117
    ... any key to exit. If any part of the Acumen information is invalid, the Front Panel will display System Error Code 74:00. For more ... this error code, refer to Page 2-20. 5 Once the process is completed, OK will be displayed on the Front Panel. hp designjet 4000 series printer service manual 4-43
  • HP Designjet 4000 | Service Manual - Page 118
    ... there is a failure at this point, the Front Panel will display System Error Code 79:03. For more information on troubleshooting this error code, refer to Page 2-21. 4-44 hp designjet 4000 series printer service manual
  • HP Designjet 4000 | Service Manual - Page 119
    ... Front Panel. Press any key to continue. After rebooting the Printer, make sure you select Printhead replacement through the ...in order to launch the Printhead calibration. 5 Once the process is completed, OK will be displayed on the Front Panel. hp designjet 4000 series printer service manual 4-45
  • HP Designjet 4000 | Service Manual - Page 120
    ... „ Starting Nvm. „ Getting Part Number: (will show either Q1273A/Q1274A or Q1271A/ Q1272A). If there is a failure at this point, the Front...error code, refer to Page 2-21. 4 Once the process is completed, OK will be displayed on the Front Panel. 4-46 hp designjet 4000 series printer service manual
  • HP Designjet 4000 | Service Manual - Page 121
    ...of this utility is to set the Serial Number and Part Number in case both the Hard Disk Drive and the Ink Supply Tubes are replaced at the ... to next digit Use UP and DOWN keys to go through the digits Press Cancel to exit hp designjet 4000 series printer service manual 4-47
  • HP Designjet 4000 | Service Manual - Page 122
    ... System Error Code 71:19, the Printer will be configured as HP Designjet 4000 (part number Q1273A). If the Printer was originally a HP Designjet 4000ps (part number Q1274A), you must contact the HP Customer Support Center for further information. 4-48 hp designjet 4000 series printer ...
  • HP Designjet 4000 | Service Manual - Page 123
    ...keys to scroll to the "Service Tests" menu and press the Enter key. Press Enter 4 In the Service Tests submenu, scroll to "I/O Tests" and press Enter. Press Enter hp designjet 4000 series printer service manual 4-49
  • HP Designjet 4000 | Service Manual - Page 124
    Service Tests and Utilities 5 When the following message appears on the front panel, you must select whether you would like to ... the following message on the Front Panel: 8 Once the process is completed, OK will be displayed on the Front Panel. 4-50 hp designjet 4000 series printer service manual
  • HP Designjet 4000 | Service Manual - Page 125
    ...Time Clock (RTC) of the Printer. 9 Carriage Setup ⇒ Page 4-67 The purpose of this Service Utility is to reset the ink short thresholds after replacing the Carriage PCA. hp designjet 4000 series printer service manual 4-51
  • HP Designjet 4000 | Service Manual - Page 126
    ... 2 For Call Agents who will request the user to perform certain Service Utilities, once inside the "Printer Setup" menu, press the Down arrow key and the ... You are now in the Service Tools Menu. IR EPA R E -SIT ON Press UP key Press Cancel key 4-52 hp designjet 4000 series printer service manual
  • HP Designjet 4000 | Service Manual - Page 127
    ... If the printer is not used for 135 seconds, the printer exits out of the Service Utilities Menu and you must repeat the above ...by the Printer. When pressing a button, be sure to press it deliberately and all the way to the bottom of its travel. hp designjet 4000 series printer service manual 4-53
  • HP Designjet 4000 | Service Manual - Page 128
    ... OPERATION. OPEN THE WINDOW OF THE PRINTER AND ACTIVATE THE WINDOW SENSOR (USING A PIECE OF PAPER) BEFORE PERFORMING THIS SERVICE UTILITY. O PH NE...the Front Panel will display the following message. Unload the media and start again from step 1: 4-54 hp designjet 4000 series printer service manual...
  • HP Designjet 4000 | Service Manual - Page 129
    ... be displayed on the Front Panel. PLEASE REMEMBER TO REMOVE THE PIECE OF PAPER FROM THE WINDOW SENSOR BEFORE CLOSING THE WINDOW AS THIS COULD DAMAGE THE WINDOW AND THE SENSOR. hp designjet 4000 series printer service manual 4-55
  • HP Designjet 4000 | Service Manual - Page 130
    ... scroll to "Prime Tubes" and press Enter. Press Enter 2 If the Ink Cartridges are not suitable for priming, the following message will appear on the ...exit the procedure at this point. Press Cancel or the Back key to Exit Press Enter to proceed 4-56 hp designjet 4000 series printer service manual
  • HP Designjet 4000 | Service Manual - Page 131
    ... the window. 7 The printer will begin to purge the tubes system. 8 Once the tubes system has been purged, the following message will instruct you to open the Window: hp designjet 4000 series printer service manual 4-57
  • HP Designjet 4000 | Service Manual - Page 132
    .... If the Ink Supply Tubes have been primed correctly, the windows will contain ink. If the windows on top of each Setup Printhead does NOT contain ink, then... and press the Enter key. Press Enter to confirm selection Use UP and DOWN keys to select 4-58 hp designjet 4000 series printer service manual
  • HP Designjet 4000 | Service Manual - Page 133
    Service Tests and Utilities 14 Once the Printhead Alignment is completed, the following message will be displayed on the Front Panel. Press the Enter key to continue. hp designjet 4000 series printer service manual 4-59
  • HP Designjet 4000 | Service Manual - Page 134
    ... Cancel to exit If the Serial Number or the Part Number cannot be read, the Front Panel will display System Error Code 74:00. For more information ..., refer to Page 2-20. 5 If the utility exits correctly, OK will be displayed on the Front Panel. 4-60 hp designjet 4000 series printer service manual
  • HP Designjet 4000 | Service Manual - Page 135
    ... Counter of the: - Scan-Axis Motor. - Trailing Cable and Tubes. - Carriage Belt. - Carriage (Bushing). - Most Left Spittoon. - Middle Left Spittoon. - PHC Spittoons. hp designjet 4000 series printer service manual 4-61
  • HP Designjet 4000 | Service Manual - Page 136
    ... will display "Unable to get usage counter". This could point to a possible Firmware error. 4 If the utility exits correctly, OK will be displayed on the Front Panel. 4-62 hp designjet 4000 series printer service manual
  • HP Designjet 4000 | Service Manual - Page 137
    ... either print the "Image Quality User Plot" or the "Image Quality Service Plot". Use the Arrow keys to make the selection and press ... will now be printed. For further information on how to use troubleshoot Image Quality problems, refer to Chapter 6. hp designjet 4000 series printer service manual ...
  • HP Designjet 4000 | Service Manual - Page 138
    ...: If the current sleep mode cannot be set, it could point to a possible Firmware error. 4 If the utility exits correctly, OK will be displayed on the Front Panel. 4-64 hp designjet 4000 series printer service manual
  • HP Designjet 4000 | Service Manual - Page 139
    ... on the Front Panel. After a few seconds the Printer will begin to shutdown. 4 Before replacing the Cutter, make sure that you switch the Printer OFF from the rear. hp designjet 4000 series printer service manual 4-65
  • HP Designjet 4000 | Service Manual - Page 140
    ...exit If the current RTC Clock cannot be set, it could point to a possible Firmware error. 4 If the utility exits correctly, OK will be displayed on the Front Panel. 4-66 hp designjet 4000 series printer service manual
  • HP Designjet 4000 | Service Manual - Page 141
    ...or if the Printheads info cannot be accessed, it could point to a possible Firmware error. 4 If the utility exits correctly, OK will be displayed on the Front Panel. hp designjet 4000 series printer service manual 4-67
  • HP Designjet 4000 | Service Manual - Page 142
    Service Tests and Utilities 4-68 hp designjet 4000 series printer service manual
  • HP Designjet 4000 | Service Manual - Page 143
    ... 5-9 4. Drop Detector Calibration 5-15 5. Line Sensor Calibration 5-16 6. Platen Blue Line Calibration 5-20 7. Vacuum Calibration 5-22 8. Carriage Setup 5-23 hp designjet 4000 series printer service manual 5-1
  • HP Designjet 4000 | Service Manual - Page 144
    ... order: Vacuum Calibration. Drop Detector/Service Station Calibration. Line Sensor/Scan Axis Calibration. Paper Advance Calibration. Platen Blue Line Calibration. 5-2 hp designjet 4000 series printer service manual
  • HP Designjet 4000 | Service Manual - Page 145
    ... is not used for 135 seconds, the printer exits out of the Service Calibrations Menu and you must repeat the above steps to enter Service Calibrations again. hp designjet 4000 series printer service manual 5-3
  • HP Designjet 4000 | Service Manual - Page 146
    ... as follows: Make sure you load one of the following media into the Printer before performing this calibration: HP HP HP HP HP HP HP ... Press Back or Cancel to exit the calibration. Press Cancel or the Back key to Exit Press Enter to proceed 5-4 hp designjet 4000 series printer service manual
  • HP Designjet 4000 | Service Manual - Page 147
    ... specified, an error will appear on the Front Panel. In this case, try the following: „ Try the Scan-Axis Calibration again. „ Replace the Line Sensor ⇒ Page 8-31. hp designjet 4000 series printer service manual 5-5
  • HP Designjet 4000 | Service Manual - Page 148
    ... Panel. To continue with the Printhead Alignment, select "Align now" and press the Enter key. Press Enter to confirm selection Use UP and DOWN keys to select 5-6 hp designjet 4000 series printer service manual
  • HP Designjet 4000 | Service Manual - Page 149
    ...Recovery through the Front Panel and retry the Calibration. 13 Once the complete Scan Axis calibration is completed successfully, OK will be displayed on the Front Panel. hp designjet 4000 series printer service manual 5-7
  • HP Designjet 4000 | Service Manual - Page 150
    ... will be displayed on the Front Panel. Press any key on the Front Panel to finish the calibration. 4 Once the calibration is completed, OK will be displayed on the Front Panel. 5-8 hp designjet 4000 series printer service manual
  • HP Designjet 4000 | Service Manual - Page 151
    ... order the Paper Advance Calibration Kit (Part Number Q1273-60125) which contains two sheets of HP Productivity Gloss Media. Perform the .... 1 In the Service Calibrations submenu, scroll to "Paper Advance Calibration" and press Enter. Press Enter hp designjet 4000 series printer service manual 5-9
  • HP Designjet 4000 | Service Manual - Page 152
    ... to the latest version. „ Retry the Paper Advance Calibration. „ If the problem continues, replace the Encoder Strip and Encoder Sensor ⇒ Page 8-45. 5-10 hp designjet 4000 series printer service manual
  • HP Designjet 4000 | Service Manual - Page 153
    ... process. 6 Load a sheet of HP Productivity Gloss Media that was included in the Paper Advance Calibration Kit (Part Number Q1273-60125) following the instructions...XXX Max PWM: XXX Stabilizat Dist: XXX Avg speed offset: XXX STD speed offset: XXX hp designjet 4000 series printer service manual 5-11
  • HP Designjet 4000 | Service Manual - Page 154
    ... Max PWM: XXX Stabilizat Dist: XXX Avg speed offset: XXX STD speed offset: XXX Take note that the Calibration Pattern will be loaded as a Roll and NOT as a Sheet. 5-12 hp designjet 4000 series printer service manual
  • HP Designjet 4000 | Service Manual - Page 155
    ... Print Quality problems. Before starting the Clean Drive Roller procedure, make sure you first load media into the Printer that the customer will normally use to print. hp designjet 4000 series printer service manual 5-13
  • HP Designjet 4000 | Service Manual - Page 156
    Service Calibrations 15 You will need to re-enter the Paper Advance Calibration submenu and scroll to "Clean Drive Roller" and press Enter. ... AXIS FORWARD Avg PWM: XXX Max PWM: XXX Stabilizat Dist: XXX Avg speed offset: XXX STD speed offset: XXX 5-14 hp designjet 4000 series printer service manual
  • HP Designjet 4000 | Service Manual - Page 157
    ...be displayed on the Front Panel. Press any key on the Front Panel to finish the calibration. 4 Once the calibration is completed, OK will be displayed on the Front Panel. hp designjet 4000 series printer service manual 5-15
  • HP Designjet 4000 | Service Manual - Page 158
    ...Calibration as follows: Make sure you load one of the following media into the Printer before performing this calibration: HP HP HP HP HP HP HP ...or Cancel to exit the calibration. Press Cancel or the Back key to Exit Press Enter to proceed 5-16 hp designjet 4000 series printer service manual
  • HP Designjet 4000 | Service Manual - Page 159
    ... Sensor ⇒ Page 8-31. 5 The Printer will start to calibrate the Line Sensor position to the Black Printhead. It will print a line of black dots and then scan them: hp designjet 4000 series printer service manual 5-17
  • HP Designjet 4000 | Service Manual - Page 160
    ... to see if any of the Printheads are printing incorrectly. If necessary, perform a Printhead Recovery through the Front Panel and retry the Printhead Alignment. 5-18 hp designjet 4000 series printer service manual
  • HP Designjet 4000 | Service Manual - Page 161
    ... perform Color Calibration again for every new media that is loaded in to the Printer. If the Color Calibration fails for any reason, a...Once the complete Line Sensor calibration is completed successfully, OK will be displayed on the Front Panel. hp designjet 4000 series printer service manual 5-19
  • HP Designjet 4000 | Service Manual - Page 162
    ...media on the Print Platen aligned with the Blue Line. Press the Enter key to continue once the sheet is in placed. Align sheet with Blue Line without covering it 5-20 hp designjet 4000 series printer service manual
  • HP Designjet 4000 | Service Manual - Page 163
    ...be displayed on the Front Panel. Press any key on the Front Panel to finish the calibration. 7 Once the calibration is completed, OK will be displayed on the Front Panel. hp designjet 4000 series printer service manual 5-21
  • HP Designjet 4000 | Service Manual - Page 164
    .... Press Cancel or the Back key to Exit Press Enter to proceed 3 The Printer will set the default nominal and real values of the Vacuum Fan. 4 Once the calibration is completed, OK will be displayed on the Front Panel. 5-22 hp designjet 4000 series printer service manual
  • HP Designjet 4000 | Service Manual - Page 165
    ...or if the Printheads info cannot be accessed, it could point to a possible Firmware error. 4 If the utility exits correctly, OK will be displayed on the Front Panel. hp designjet 4000 series printer service manual 5-23
  • HP Designjet 4000 | Service Manual - Page 166
    Service Calibrations 5-24 hp designjet 4000 series printer service manual
  • HP Designjet 4000 | Service Manual - Page 167
    ...) 6-24 Problems with Color Accuracy 6-24 Problems with PANTONE Color Accuracy 6-25 Color Matching Between Different HP Designjet Printers 6-26 Problems with Image Clipping 6-28 Image is Completely Blank 6-29 Output Only Contains a Partial Print 6-29 ...
  • HP Designjet 4000 | Service Manual - Page 168
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  • HP Designjet 4000 | Service Manual - Page 181
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  • HP Designjet 4000 | Service Manual - Page 205
    ...7-18 Drive Roller and Media-Axis Motor 7-20 Paper Path Assemblies 7-22 Center Guide and Pinchwheel Assembly 7-24 Media Entry Assemblies 7-26 Miscellaneous Parts 7-28 hp designjet 4000 series printer service manual 7-1
  • HP Designjet 4000 | Service Manual - Page 206
    Parts and Diagrams Printer Support Printer Support Reference on Drawing 1 2 3 4 5 HP Part Number Quantity Description/Comments Q1271-60454 Q1271-... Assembly X-Brace Assembly Bin Assembly Hardware Kit (Includes screws for Legs Assembly) Leg Cover 7-2 hp designjet 4000 series printer service manual
  • HP Designjet 4000 | Service Manual - Page 207
    Parts and Diagrams 3 4 Figure 1: Printer Support 5 2 1 7-3 hp designjet 4000 series printer service manual
  • HP Designjet 4000 | Service Manual - Page 208
    Parts and Diagrams Center Covers Center Covers Reference on Drawing 1 2 3 4 5 6 HP Part Number Quantity Description/Comments Q1273-60057 Q1273-60052 Q1273-... 1 1 Window Top Cover Rear Door Left Connector Cover Right Connector Cover Window Sensor 7-4 hp designjet 4000 series printer service manual
  • HP Designjet 4000 | Service Manual - Page 209
    Parts and Diagrams 2 4 3 1 Figure 2: Center Covers 6 5 hp designjet 4000 series printer service manual 7-5
  • HP Designjet 4000 | Service Manual - Page 210
    Parts and Diagrams Electronics Module Electronics Module Reference on Drawing 1 HP Part Number Quantity Description/Comments Q1273-60043 Q1273-69043 1 1 1...60075 Q1273-60078 Q1273-60077 Q1273-60083 Q1273-60076 Q1273-60065 Q5680-60001 Q5679-60001 7-6 hp designjet 4000 series printer service manual
  • HP Designjet 4000 | Service Manual - Page 211
    Parts and Diagrams 11 7 3 4 5 10 8 Figure 3: Electronics Module 9 6 1 2 hp designjet 4000 series printer service manual 7-7
  • HP Designjet 4000 | Service Manual - Page 212
    ...) Front Panel Bezel Printhead Cleaner Access Door (for hp designjet 4000) Printhead Cleaner Access Door (for hp designjet 4000ps) (includes Adobe and Pantone Logo) Push-Push Mechanism Quick Reference Guide Holder 6 7 Q1273-60092 Q1273-60088 7-8 hp designjet 4000 series printer ...
  • HP Designjet 4000 | Service Manual - Page 213
    Parts and Diagrams 7 1 3 4 Figure 4: Right Hand Cover 2 5 6 hp designjet 4000 series printer service manual 7-9
  • HP Designjet 4000 | Service Manual - Page 214
    ... and Diagrams Left Hand Cover Left Hand Cover Reference on Drawing 1 2 3 4 HP Part Number Quantity Description/Comments Q1273-60053 Q1273-60096 Q1273-60091 Q1273...Hand Cover (without Door) Left Hand Trim Cartridge Access Door Push-Push Mechanism 7-10 hp designjet 4000 series printer service manual
  • HP Designjet 4000 | Service Manual - Page 215
    Parts and Diagrams 2 4 Figure 5: Left Hand Cover 1 3 hp designjet 4000 series printer service manual 7-11
  • HP Designjet 4000 | Service Manual - Page 216
    ... Right Hand Assemblies Right Hand Assemblies Reference on Drawing 1 2 3 4 5 6 7 HP Part Number Quantity Description/Comments Q1273-60046 Q1273-60047 Q1273-... Service Station Cable (Includes Printhead Cleaner Door Switch) Aerosol Filter Right Bracket 7-12 hp designjet 4000 series printer service ...
  • HP Designjet 4000 | Service Manual - Page 217
    Parts and Diagrams 7 1 6 4 Figure 6: Right Hand Assemblies 3 5 2 hp designjet 4000 series printer service manual 7-13
  • HP Designjet 4000 | Service Manual - Page 218
    ... Left Hand Assemblies Left Hand Assemblies Reference on Drawing 1 2 3 4 5 6 7 HP Part Number Quantity Description/Comments Q1273-60049 Q1273-60068 Q1273-60102 ... Trays Left Bracket ISS to Cartridge Cable Most Left Spittoons Middle Left Spittoons 7-14 hp designjet 4000 series printer service manual
  • HP Designjet 4000 | Service Manual - Page 219
    Parts and Diagrams 3 1 7 6 4 Figure 7: Left Hand Assemblies 5 2 hp designjet 4000 series printer service manual 7-15
  • HP Designjet 4000 | Service Manual - Page 220
    ... and Diagrams Carriage Assembly Carriage Assembly Reference on Drawing 1 2 3 4 5 6 7 HP Part Number Quantity Description/Comments Q1273-60051 Q1273-60062 Q1273-... Media-Axis Motor Bracket) GW Maintenance Kit Generic 6 - Q1273-60137 Q1271-60420 7-16 hp designjet 4000 series printer service manual...
  • HP Designjet 4000 | Service Manual - Page 221
    Parts and Diagrams 6 3 7 4 5 2 6 1 Figure 8: Carriage Assembly hp designjet 4000 series printer service manual 7-17
  • HP Designjet 4000 | Service Manual - Page 222
    ...Diagrams Scan-Axis Assemblies Scan-Axis Assemblies Reference on Drawing 1 2 3 4 5 6 HP Part Number Quantity Description/Comments Q1273-60050 Q1273-60069 Q1273-...Motor Encoder Strip and Encoder Sensor Kit Ink Supply Tubes Clips Rear Tube Brackets 7-18 hp designjet 4000 series printer service manual...
  • HP Designjet 4000 | Service Manual - Page 223
    Parts and Diagrams 4 2 5 Figure 9: Scan-Axis Assemblies 6 1 hp designjet 4000 series printer service manual 7-19 3
  • HP Designjet 4000 | Service Manual - Page 224
    ... and Media-Axis Motor Reference on Drawing 1 2 3 4 5 HP Part Number Quantity Description/Comments Q1273-60039 Q1273-... Roller Drive Roller Encoder Kit Gears and Drive Roller Brake Kit Media-Axis Motor ... (includes Carriage Stopper Screw and Media-Axis Motor Bracket) 7-20 hp designjet 4000 series ...
  • HP Designjet 4000 | Service Manual - Page 225
    Parts and Diagrams 2 1 3 Figure 10: Drive Roller and Media-Axis Motor 4 5 hp designjet 4000 series printer service manual 7-21
  • HP Designjet 4000 | Service Manual - Page 226
    Parts and Diagrams Paper Path Assemblies Paper Path Assemblies Reference on Drawing 1 2 3 4 5 HP Part Number Quantity Description/Comments Q1273-60041 Q1273-... 2 1 Center Platen Front Platen Input Roller Input Roller Levers Media Deflectors Kit 7-22 hp designjet 4000 series printer service manual
  • HP Designjet 4000 | Service Manual - Page 227
    Parts and Diagrams 3 5 2 Figure 11: Paper Path Assemblies 1 4 hp designjet 4000 series printer service manual 7-23
  • HP Designjet 4000 | Service Manual - Page 228
    ... Center Guide and Pinchwheel Assembly Center Guide and Pinchwheel Assembly Reference on Drawing 1 2 3 4 5 HP Part Number Quantity Description/Comments Q1273-60059 ... (only contains the wheels) Media Lever Sensor Media Lever Assembly Media Sensor 7-24 hp designjet 4000 series printer service manual
  • HP Designjet 4000 | Service Manual - Page 229
    Parts and Diagrams 2 1 Figure 12: Center Guide and Pinchwheel Assembly 5 3 4 hp designjet 4000 series printer service manual 7-25
  • HP Designjet 4000 | Service Manual - Page 230
    ... Diagrams Media Entry Assemblies Media Entry Assemblies Reference on Drawing 1 2 3 4 5 6 HP Part Number Quantity Description/Comments Q1273-60080 Q1273-60081 Q1273-... (does NOT include Blue Hub) Blue Hub 3" Spindle Adaptors Right Spindle Lever 7-26 hp designjet 4000 series printer service manual
  • HP Designjet 4000 | Service Manual - Page 231
    Parts and Diagrams 2 6 1 Figure 13: Media Entry Assemblies 4 hp designjet 4000 series printer service manual 7-27 5 3
  • HP Designjet 4000 | Service Manual - Page 232
    Parts and Diagrams Miscellaneous Parts Arc Assemblies Reference on Drawing 1 2 HP Part Number Quantity Description/Comments Q1273-60097 Q1273-60098 1 1 ... 8120-6896 8121-0917 8121-0922 5961-3590 8120-6980 8120-6869 5961-3588 1 1 1 1 1 1 1 1 7-28 hp designjet 4000 series printer service manual
  • HP Designjet 4000 | Service Manual - Page 233
    Parts and Diagrams 2 1 Figure 14: Arc Assemblies hp designjet 4000 series printer service manual 7-29
  • HP Designjet 4000 | Service Manual - Page 234
    Parts and Diagrams 7-30 hp designjet 4000 series printer service manual
  • HP Designjet 4000 | Service Manual - Page 235
    ... Fan 8-29 Drop Detector 8-31 Ink Supply Tubes and Trailing Cable 8-33 ISS to Cartridge Cables 8-38 Cutter Assembly 8-39 Ink Supply Station (ISS) 8-40 ... Drive Roller 8-118 Right Rollfeed Module Assembly 8-125 Right Spindle Lever 8-128 hp designjet 4000 series printer service ...
  • HP Designjet 4000 | Service Manual - Page 236
    ... the component. Safety Precautions Review WARNING and CAUTION symbols and instructions before you service the printer. Follow these warnings and ... a conductive foam pad or into its conductive packaging to prevent ESD damage to any ICs on the PCA. 8-2 hp designjet 4000 series printer service manual
  • HP Designjet 4000 | Service Manual - Page 237
    ... Plastite Taptite Taptite Taptite Plastite Taptite Taptite Sheet Metal Machined Taptite Taptite Part Number 0515-1743 0515-2282 0515-4613 0515-2850 C3180-20001 ... 0624-0680 0624-0768 0515-2521 C6071-20025 0624-1062 C2847-20018 0515-2916 0515-1916 hp designjet 4000 series printer service manual 8-3
  • HP Designjet 4000 | Service Manual - Page 238
    ... to unclip, it is recommended that you use a screwdriver or other tool to forcefully unclip the Window hinges from the Top Cover. 3. Remove the Window from the Printer. 8-4 hp designjet 4000 series printer service manual
  • HP Designjet 4000 | Service Manual - Page 239
    ... the Window. 3. Clip the Window Hinges to the Top Cover. Since the hinges are very hard to clip, you will need to forcefully clip the Window hinges to the Top Cover. hp designjet 4000 series printer service manual 8-5
  • HP Designjet 4000 | Service Manual - Page 240
    ... Cover Removal Switch off the product and remove the power cable. 1. Unclip the Quick reference Guide Holder from the rear of the Printer. ... unclip the Front Panel Bezel from the Right Cover. 3. Remove the Front Panel Bezel from the Right Cover. 8-6 hp designjet 4000 series printer service manual...
  • HP Designjet 4000 | Service Manual - Page 241
    Removal and Installation 4. Remove two T-15 screws (Type G) that secure the Front Panel to the Right Cover. 5. Open the Printhead Cleaner Door. 6. Remove one T-15 screw (Type J) that secures the Right Cover. hp designjet 4000 series printer service manual 8-7
  • HP Designjet 4000 | Service Manual - Page 242
    ... the Printer. When installing the Right Cover, make sure you leave the Printhead Cleaner Door open, otherwise you could damage the Printhead Cleaner Door Sensor. 8-8 hp designjet 4000 series printer service manual
  • HP Designjet 4000 | Service Manual - Page 243
    Removal and Installation Left Cover Removal Switch off the product and remove the power cable. 1. Open the Ink Cartridge Door. 2. Remove the Ink Cartridges from the Printer. 3. Remove one T-15 screw (Type J) that secures the Left Cover. hp designjet 4000 series printer service manual 8-9
  • HP Designjet 4000 | Service Manual - Page 244
    ... the Left Cover. Type J 5. Remove one T-15 screw (Type J) and one T-20 screw (Type A) that secure the Left Cover. Type A 6. Remove the Left Cover from the Printer. 8-10 hp designjet 4000 series printer service manual
  • HP Designjet 4000 | Service Manual - Page 245
    ... Cable from the clip underneath the Top Cover. 5. Remove the Ink Supply Tubes and Trailing Cable from within the Top Cover and lay them on the Print Platen. hp designjet 4000 series printer service manual 8-11
  • HP Designjet 4000 | Service Manual - Page 246
    ... the ESD Strip from the Top Cover. 8. Remove three T-15 screws (Type G) that secure the Rear Door. Each screw includes a washer (part number 3050-1267). 8-12 hp designjet 4000 series printer service manual
  • HP Designjet 4000 | Service Manual - Page 247
    Removal and Installation 9. Open the Rear Door. 10. Remove four T-15 screws (Type H) that secure the Top Cover from the rear of the Printer. 11. Using a flat-head screwdriver, release the Top Cover from the right hand side of the Printer. hp designjet 4000 series printer service manual 8-13
  • HP Designjet 4000 | Service Manual - Page 248
    Removal and Installation 12. Release the Top Cover from the rear of the Printer. 13. Raise the right hand side of the Top ... following instructions before assembling the Top Cover on to the Printer: 1. Position the Metallic Support on to the Top Cover. 8-14 hp designjet 4000 series printer service ...
  • HP Designjet 4000 | Service Manual - Page 249
    ... of the two red marks on the Ink Supply Tubes. These two red marks should be aligned with the first slot in the Top Cover as this will help with the rest of the installation. hp designjet 4000 series printer service manual 8-15
  • HP Designjet 4000 | Service Manual - Page 250
    ... T-15 screws (Type G) from the Rear Door. Each screw includes a washer (part number 3050-1267). 2. Open the Rear Door slightly (as shown). 3. To ... the right hand hinge of the Rear Door, move the Rear Door to the right and then towards you. 1 2 8-16 hp designjet 4000 series printer service manual
  • HP Designjet 4000 | Service Manual - Page 251
    Removal and Installation 4. To release the left hand hinge of the Rear Door, move the Rear Door to the right and then bend the hinge slightly (as shown). 1 2 5. Remove the Rear Door from the Printer. hp designjet 4000 series printer service manual 8-17
  • HP Designjet 4000 | Service Manual - Page 252
    ... Right Connector Cover Removal Switch off the product and remove the power cable. 1. Remove the Rear Door ⇒ Page 8-16. 2. Remove two T-20 screws (Type B) from the Right Connector Cover. 3. Remove the Right Connector Cover from the Printer. 8-18 hp designjet 4000 series printer service manual
  • HP Designjet 4000 | Service Manual - Page 253
    ... Left Connector Cover Removal Switch off the product and remove the power cable. 1. Remove the Rear Door ⇒ Page 8-16. 2. Remove two T-20 screws (Type B) from the Left Connector Cover. 3. Remove the Left Connector Cover from the Printer. hp designjet 4000 series printer service manual 8-19
  • HP Designjet 4000 | Service Manual - Page 254
    ...4. Disconnect the Front Panel Cable from the Interconnect PCA. 5. Disconnect the Ferrite clip (located on the rear of the Electronics Module) from the front of the Printer. 8-20 hp designjet 4000 series printer service manual
  • HP Designjet 4000 | Service Manual - Page 255
    Removal and Installation 6. Move the Front Panel Cable (including the ferrite) out of the Electronics Module. 7. Release the Front Panel Cable from the Right Arc. 8. Disconnect the Ferrite clip from the Right Arc. hp designjet 4000 series printer service manual 8-21
  • HP Designjet 4000 | Service Manual - Page 256
    Removal and Installation 9. Remove two T-15 screws (Type G) that secure the Front Panel to the Printer. 10. Remove the Front Panel from the Printer. 8-22 hp designjet 4000 series printer service manual
  • HP Designjet 4000 | Service Manual - Page 257
    ... Cover ⇒ Page 8-18. 4. Disconnect the cable from the Printhead Cleaner Door Switch. 5. Disconnect the Service Station and Aerosol Fan Cables from the Interconnect PCA. hp designjet 4000 series printer service manual 8-23
  • HP Designjet 4000 | Service Manual - Page 258
    ... Remove four T-15 screws (Type J) that secure the Service Station to the Chassis. When removing the screws, please be very careful NOT to damage the Encoder Strip. 8-24 hp designjet 4000 series printer service manual
  • HP Designjet 4000 | Service Manual - Page 259
    ...Disconnect the Aerosol Fan Tube from the Chassis. 10. Remove the Service Station from the Printer. After installing the NEW Service Station,... make sure you perform the following Service Calibration: „ Service Station Calibration ⇒ Chapter 5. hp designjet 4000 series printer service manual 8-25
  • HP Designjet 4000 | Service Manual - Page 260
    Removal and Installation Removal of the Service Station Scraper 1. Release the clip securing the Scraper to the Service Station. 2. Remove the Scraper from the Service Station. 8-26 hp designjet 4000 series printer service manual
  • HP Designjet 4000 | Service Manual - Page 261
    ... the Service Station ⇒ Page 8-23. 5. Release the Pinchwheel Lever Sensor Cable from the Vacuum Fan. 6. Disconnect both Vacuum Fan cables from the Interconnect PCA. hp designjet 4000 series printer service manual 8-27
  • HP Designjet 4000 | Service Manual - Page 262
    ... 1 and the cable with the label marked Vacuum Fan 2 to connector 2. You can verify if both cables are labelled correctly by the actual markings on the Vacuum Fan. 8-28 hp designjet 4000 series printer service manual
  • HP Designjet 4000 | Service Manual - Page 263
    ... Service Station ⇒ Page 8-23. 5. Unclip the bottom cover from the Aerosol Fan. 6. Remove four T-15 screws (Type G) that secure the Aerosol Fan to the Service Station. hp designjet 4000 series printer service manual 8-29
  • HP Designjet 4000 | Service Manual - Page 264
    Removal and Installation 7. Remove the Aerosol Fan from the Service Station. 8. If necessary, remove the Aerosol Fan Filter from the Aerosol Fan. 8-30 hp designjet 4000 series printer service manual
  • HP Designjet 4000 | Service Manual - Page 265
    ...the Service Station Cable. 3. Release the Drop Detector Cable from the Service Station. 4. Remove one T-8 screw (Type K) that secures the Drop Detector to the Service Station. hp designjet 4000 series printer service manual 8-31
  • HP Designjet 4000 | Service Manual - Page 266
    Removal and Installation 5. Remove the Drop Detector from the Printer. 1 After installing the NEW Drop Detector, make sure you perform the following Service Calibration: 2 „ Drop Detector Calibration ⇒ Chapter 5. 8-32 hp designjet 4000 series printer service manual
  • HP Designjet 4000 | Service Manual - Page 267
    ... both the Hard Disk Drive and the Ink Supply Tubes and Trailing Cable at the same time. If both parts need to replaced, you MUST ... Cable from the Interconnect PCA and the Gamut PCA. 7. Release the two plastic clips securing the Trailing Cable. hp designjet 4000 series printer service manual 8-33
  • HP Designjet 4000 | Service Manual - Page 268
    ... Carriage Assembly. 1 2 1 9. Disconnect the Trailing Cable from the Carriage PCA. 10. Open the Carriage Cover and remove ALL the Printheads from the Carriage Assembly. 8-34 hp designjet 4000 series printer service manual
  • HP Designjet 4000 | Service Manual - Page 269
    ... and Installation 11. Remove five T-15 screws (Type G) that secure the Ink Supply Tubes to the Carriage Assembly. 12. Remove one T-20 ... the rear of the Printer. 13. Disconnect the Electrical Cable from the rear of the Ink Cartridge Tube Connector. hp designjet 4000 series printer service manual ...
  • HP Designjet 4000 | Service Manual - Page 270
    ... Air Tube from the Ink Supply Tubes. 1 2 15. Twist the 2 latches at the rear of the Ink Cartridge Tube Connector and release the complete assembly. 16. Remove the Ink Supply Tubes and Trailing Cable from the Printer. 8-36 hp designjet 4000 series printer service manual
  • HP Designjet 4000 | Service Manual - Page 271
    ... of the two red marks on the Ink Supply Tubes. These two red marks should be aligned with the first slot in the Top Cover as this will help with the rest of the installation. hp designjet 4000 series printer service manual 8-37
  • HP Designjet 4000 | Service Manual - Page 272
    Removal and Installation ISS to Cartridge Cables Removal Switch off the product and remove the power cable. 1. Remove the Left .... 3. Release the clips securing the ISS to Cartridge Cable. 4. Remove the ISS to Cartridge Cable from the Printer. 8-38 hp designjet 4000 series printer service manual
  • HP Designjet 4000 | Service Manual - Page 273
    ...Removal 1. Select "Replace Cutter" from Service Menu (refer to Chapter 4) and follow the instructions on the Front Panel. 2. Open...the Cutter Assembly to the Carriage Assembly. 4. Slide the Cutter Assembly to the left and remove from the Printer. hp designjet 4000 series printer service manual 8-39
  • HP Designjet 4000 | Service Manual - Page 274
    ... 4. Disconnect the Air Tube from the Ink Supply Tubes. 1 2 5. Twist the 2 latches at the rear of the Ink Cartridge Tube Connector and release the complete assembly. 8-40 hp designjet 4000 series printer service manual
  • HP Designjet 4000 | Service Manual - Page 275
    Removal and Installation 6. Disconnect the two Ink Supply Station cables from the PrintMech PCA. 7. Release the Ink Supply Station from the Chassis. 8. Remove the Ink Supply Station from the Printer. 1 2 hp designjet 4000 series printer service manual 8-41
  • HP Designjet 4000 | Service Manual - Page 276
    ... Air Tube from the Slot in the Ink Supply Station. 5. Unclip the APS Assembly from the Ink Supply Station. 6. Remove the APS Assembly from the Ink Supply Station. 1 2 8-42 hp designjet 4000 series printer service manual
  • HP Designjet 4000 | Service Manual - Page 277
    ... the Printer. After installing the NEW Most Left Spittoons, make sure you perform the following Service Utility: „ Reset life counter most left spittoon ⇒ Chapter 4. hp designjet 4000 series printer service manual 8-43
  • HP Designjet 4000 | Service Manual - Page 278
    .... After installing the NEW Middle Left Spittoons, make sure you perform the following Service Utility: „ Reset life counter mid left spittoon ⇒ Chapter 4. 8-44 hp designjet 4000 series printer service manual
  • HP Designjet 4000 | Service Manual - Page 279
    ... tray. 4. Move the Carriage Assembly out of the Service Station. 5. Remove one T-10 screw (Type I) that secures the Encoder Strip on the right hand side of the Printer. hp designjet 4000 series printer service manual 8-45
  • HP Designjet 4000 | Service Manual - Page 280
    ...the Bracket on the left hand side of the Printer. 1 2 8. Pull the Encoder Strip out of the left hand side of the Printer. 9. Remove the Carriage PCA ⇒ Page 8-48. 8-46 hp designjet 4000 series printer service manual
  • HP Designjet 4000 | Service Manual - Page 281
    ... from the Printer. After installing the NEW Encoder Strip and Encoder Sensor, make sure you perform the following Service Calibration: „ Scan-Axis Calibration ⇒ Chapter 5. hp designjet 4000 series printer service manual 8-47
  • HP Designjet 4000 | Service Manual - Page 282
    ... Assembly. 3. Disconnect the Trailing Cable from the Carriage PCA. 4. Release the ALL the clips, securing the Carriage Flex Cables to the Carriage PCA, by pulling upwards. 8-48 hp designjet 4000 series printer service manual
  • HP Designjet 4000 | Service Manual - Page 283
    Removal and Installation 5. Disconnect the Flex Cables from the Carriage PCA. 6. Disconnect the Line Sensor Cable and the Encoder Sensor Cable from the Carriage PCA. 7. Push inwards the four clips that secure the Carriage PCA. hp designjet 4000 series printer service manual 8-49
  • HP Designjet 4000 | Service Manual - Page 284
    ...to Chapter 4 for more information). 3. Install the Printheads once the Utility has been completed successfully. 4. Reset life counter Carriage PCA ⇒ Chapter 4. 8-50 hp designjet 4000 series printer service manual
  • HP Designjet 4000 | Service Manual - Page 285
    ...Carriage Flex Cables Removal Switch off the product and remove the power cable. 1. Remove the Right Cover ⇒ Page 8-6. 1 1 ... Carriage Flex Cables to the Carriage Assembly, by pulling upwards. 4. Disconnect the Flex Cables from the Carriage PCA. hp designjet 4000 series printer service manual 8-51
  • HP Designjet 4000 | Service Manual - Page 286
    ... to the Carriage Assembly. 6. Open the Carriage Cover and remove ALL the Printheads from the Carriage Assembly. 7. Remove the Carriage Flex Cable from the Printer. 8-52 hp designjet 4000 series printer service manual
  • HP Designjet 4000 | Service Manual - Page 287
    ... Carriage Assembly Removal Switch off the product and remove the power cable. 1. Remove the Right Cover ⇒ Page 8-6. 2. ... the Carriage PCA Cover and unclip from the Carriage Assembly. 2 1 6. Disconnect the Trailing Cable from the Carriage PCA. hp designjet 4000 series printer service manual 8-53
  • HP Designjet 4000 | Service Manual - Page 288
    ... G) that secure the Ink Supply Tubes to the Carriage Assembly. 9. Remove the Ink Supply Tubes from the Carriage Assembly and safely place to one side of the Printer. 8-54 hp designjet 4000 series printer service manual
  • HP Designjet 4000 | Service Manual - Page 289
    Removal and Installation 10. Disconnect the Aerosol Fan Tube from the Chassis. 11. Remove one T-15 screw (Type A) that secures the Belt Tensioner to the Chassis. 12. Move the Carriage Assembly slightly away from the right Scan-Axis Bracket. hp designjet 4000 series printer service manual 8-55
  • HP Designjet 4000 | Service Manual - Page 290
    ...should NEVER be removed, but in this case we need to remove them in order to remove the Carriage Assembly. 15. Remove the right Scan-Axis Bracket from the Printer. 8-56 hp designjet 4000 series printer service manual
  • HP Designjet 4000 | Service Manual - Page 291
    ... the NEW Carriage Assembly, make sure you perform the following Service Utility: „ Reset life counter Carriage ME ⇒ ... Scan-Axis Calibration ⇒ Chapter 5. „ Service Station Calibration ⇒ Chapter 5. „ Line Sensor Calibration ⇒ Chapter 5. hp designjet 4000 series printer service manual 8-57
  • HP Designjet 4000 | Service Manual - Page 292
    ... Assembly. After installing the NEW Belt Assembly, make sure you perform the following Service Utility: „ Reset life counter scan cycles belt ⇒ Chapter 4. 8-58 hp designjet 4000 series printer service manual
  • HP Designjet 4000 | Service Manual - Page 293
    ...Cover ⇒ Page 8-19 5. Remove one T-15 screw that secures the Belt Tensioner to the Chassis. 6. Move the Carriage Assembly slightly away from the right Scan-Axis Bracket. hp designjet 4000 series printer service manual 8-59
  • HP Designjet 4000 | Service Manual - Page 294
    ... the left hand side of the Printer. 8. Disconnect the Scan-Axis Motor cable from the PrintMech PCA. 9. Release the Scan-Axis Motor cable from the clips on the chassis. 8-60 hp designjet 4000 series printer service manual
  • HP Designjet 4000 | Service Manual - Page 295
    ... Motor from the Printer. After installing the NEW Scan-Axis Motor, make sure you perform the following Service Utility: „ Reset life counter scan motor ⇒ Chapter 4. hp designjet 4000 series printer service manual 8-61
  • HP Designjet 4000 | Service Manual - Page 296
    ... PCA. 4. Remove two T-15 screws (Type R) that secure the Media-Axis Motor. 5. Loosen two T-20 screws (Type B) that secure the Media-Axis Motor Bracket. 8-62 hp designjet 4000 series printer service manual
  • HP Designjet 4000 | Service Manual - Page 297
    ... support part) to the gears. After installing the NEW MediaAxis Motor, make sure you perform the following Service Calibration: „ Paper Advance Calibration ⇒ Chapter 5. hp designjet 4000 series printer service manual 8-63
  • HP Designjet 4000 | Service Manual - Page 298
    ...8-19. 3. Remove the JetDirect Card (if installed). 4. Remove three T-15 screws (Type A) that secure the Main PCA cover. 5. Remove the Main PCA Cover from the Printer. 1 2 8-64 hp designjet 4000 series printer service manual
  • HP Designjet 4000 | Service Manual - Page 299
    Removal and Installation 6. Remove six T-10 screws (Type I) that secure the Interconnect PCA Cover. 7. Remove the Interconnect PCA Cover from the Printer. 8. Disconnect ALL cables from the Interconnect PCA. hp designjet 4000 series printer service manual 8-65
  • HP Designjet 4000 | Service Manual - Page 300
    Removal and Installation 9. Remove five T-10 screws (Type I) that secure the Interconnect PCA. 10. Remove the Interconnect PCA from the Printer. 8-66 hp designjet 4000 series printer service manual
  • HP Designjet 4000 | Service Manual - Page 301
    ... 1. Remove the JetDirect Card (if installed). 2. Remove three T-15 screws (Type A) that secure the Main PCA cover. 3. Remove the Main PCA Cover from the Printer. 1 2 hp designjet 4000 series printer service manual 8-67
  • HP Designjet 4000 | Service Manual - Page 302
    Removal and Installation 4. Remove one T-10 screw (Type I) that secures the Interface Card. 5. Disconnect the Interface Card from the Main PCA and remove from the Printer. 8-68 hp designjet 4000 series printer service manual
  • HP Designjet 4000 | Service Manual - Page 303
    ... 3. Remove the JetDirect Card (if installed). 4. Remove three T-15 screws (Type A) that secure the Main PCA cover. 5. Remove the Main PCA Cover from the Printer. 1 2 hp designjet 4000 series printer service manual 8-69
  • HP Designjet 4000 | Service Manual - Page 304
    Removal and Installation 6. Disconnect the Trailing Cable from the Gamut PCI PCA. 7. Disconnect ALL cables connected to the Gamut PCI PCA 8. Remove one T-10 screw (Type I) that secures the Gamut PCI PCA. 8-70 hp designjet 4000 series printer service manual
  • HP Designjet 4000 | Service Manual - Page 305
    Removal and Installation 9. Disconnect the Gamut PCI PCA from the Main PCA and remove from the Printer. hp designjet 4000 series printer service manual 8-71
  • HP Designjet 4000 | Service Manual - Page 306
    .... 1. Remove the JetDirect Card (if installed). 2. Remove three T-15 screws (Type A) that secure the Main PCA cover. 3. Remove the Main PCA Cover from the Printer. 1 2 8-72 hp designjet 4000 series printer service manual
  • HP Designjet 4000 | Service Manual - Page 307
    Removal and Installation 4. Push the Memory Module Connector clips up and down to release the Memory Module. 5. Remove the Memory Module from the Printer. hp designjet 4000 series printer service manual 8-73
  • HP Designjet 4000 | Service Manual - Page 308
    ... Module ⇒ Page 8-72. 4. Disconnect ALL cables connected to the Main PCA Formatter. 5. Remove eight T-10 screws (Type I) that secure the Main PCA Formatter. 8-74 hp designjet 4000 series printer service manual
  • HP Designjet 4000 | Service Manual - Page 309
    ... PCA Formatter from the Printer. When installing the Main PCA Formatter, make sure that you first locate it on the plastic locating pin and then install the screws. hp designjet 4000 series printer service manual 8-75
  • HP Designjet 4000 | Service Manual - Page 310
    .... 1. Remove the JetDirect Card (if installed). 2. Remove three T-15 screws (Type A) that secure the Main PCA cover. 3. Remove the Main PCA Cover from the Printer. 1 2 8-76 hp designjet 4000 series printer service manual
  • HP Designjet 4000 | Service Manual - Page 311
    ... replace both the Hard Disk Drive and the Ink Supply Tubes and Trailing Cable at the same time. If both parts need to replaced, you MUST ... the Printer until it completely initializes. Then you can power OFF the Printer and replace the other part. hp designjet 4000 series printer service manual 8-77
  • HP Designjet 4000 | Service Manual - Page 312
    ...8-18. 2. Remove the JetDirect Card (if installed). 3. Remove three T-15 screws (Type A) that secure the Main PCA cover. 4. Remove the Main PCA Cover from the Printer. 1 2 8-78 hp designjet 4000 series printer service manual
  • HP Designjet 4000 | Service Manual - Page 313
    Removal and Installation 5. Remove three T-15 screws (Type A) that secure the PSU cover. 6. Remove the PSU Cover from the Printer. 1 2 7. Disconnect the Power Supply and Interconnect cables from the PrintMech PCA. hp designjet 4000 series printer service manual 8-79
  • HP Designjet 4000 | Service Manual - Page 314
    Removal and Installation 8. Remove six T-10 screws (Type I) that secure the Interconnect PCA Cover. 9. Remove the Interconnect PCA Cover from the Printer. 10. Disconnect one cable from the Interconnect PCA. 8-80 hp designjet 4000 series printer service manual
  • HP Designjet 4000 | Service Manual - Page 315
    Removal and Installation 11. Disconnect two cables from the Main PCA. 12. Disconnect one cable from the Gamut PCA. 13. Disconnect one cable from Hard Disk Drive. hp designjet 4000 series printer service manual 8-81
  • HP Designjet 4000 | Service Manual - Page 316
    .... Move the Cable Support Bracket to the left to release it from the Electronics Module. 16. Lower the Cable Support Bracket so that the cables can be accessed. 8-82 hp designjet 4000 series printer service manual
  • HP Designjet 4000 | Service Manual - Page 317
    ... screws (Type I) that secure the Power Supply Unit. 19. Route the cables through the hole in the Electronics Module and remove the Power Supply Unit from the Printer. 1 2 hp designjet 4000 series printer service manual 8-83
  • HP Designjet 4000 | Service Manual - Page 318
    ...and Installation PrintMech PCA Removal Switch off the product and remove the power cable. 1. Remove the Left Connector Cover ⇒ Page 8-19. ... PSU cover. 3. Remove the PSU Cover from the Printer. 1 2 4. Disconnect ALL cables from the PrintMech PCA. 8-84 hp designjet 4000 series printer service ...
  • HP Designjet 4000 | Service Manual - Page 319
    Removal and Installation 5. Remove two T-15 screws (Type B) that secure the PrintMech Cover. 6. Slide the PrintMech Cover out of the Printer. 7. Remove eight T-10 screws (Type I) that secure the PrintMech PCA. hp designjet 4000 series printer service manual 8-85
  • HP Designjet 4000 | Service Manual - Page 320
    Removal and Installation 8. Remove the PrintMech PCA from the Printer. 8-86 hp designjet 4000 series printer service manual
  • HP Designjet 4000 | Service Manual - Page 321
    ... 1. Remove the JetDirect Card (if installed). 2. Remove three T-15 screws (Type A) that secure the Main PCA cover. 3. Remove the Main PCA Cover from the Printer. 1 2 hp designjet 4000 series printer service manual 8-87
  • HP Designjet 4000 | Service Manual - Page 322
    Removal and Installation 4. Push the clip down and release the battery from the Main PCA. Push here to release battery 8-88 hp designjet 4000 series printer service manual
  • HP Designjet 4000 | Service Manual - Page 323
    ...3. Release the clip and disconnect the Line Sensor cable from the Carriage PCA. 4. Remove one T-15 screw (Type G) that secures the Line Sensor to the carriage Assembly. hp designjet 4000 series printer service manual 8-89
  • HP Designjet 4000 | Service Manual - Page 324
    Removal and Installation 5. Remove the Line Sensor from the Carriage Assembly. After installing the NEW Line Sensor, make sure you perform the following Service Calibrations: „ Line Sensor Calibration ⇒ Chapter 5. 8-90 hp designjet 4000 series printer service manual
  • HP Designjet 4000 | Service Manual - Page 325
    ... the Media Deflector that needs to be replaced. 2. Release the clip securing the Media Deflector. 3. Remove the Media Deflector (slide upwards first) from the Printer. hp designjet 4000 series printer service manual 8-91
  • HP Designjet 4000 | Service Manual - Page 326
    ... 1. Open the Window. 2. Remove three T-15 screws and two crosshead screws that secure the Front Platen. 3. Release the clip on the left hand side of the Front Platen. 8-92 hp designjet 4000 series printer service manual
  • HP Designjet 4000 | Service Manual - Page 327
    ... is to be installed, make sure that you first remove ALL 3 Media Deflectors (⇒ Page 8-91) from the OLD Front Platen and install them on the New Front Platen. hp designjet 4000 series printer service manual 8-93
  • HP Designjet 4000 | Service Manual - Page 328
    ...5. Remove the Middle Left Spittoons ⇒ Page 8-44. 6. Remove one T-15 screw (Type P) that secures the Center Platen Gear. 7. Remove the Center Platen Gear from the Printer. 8-94 hp designjet 4000 series printer service manual
  • HP Designjet 4000 | Service Manual - Page 329
    Removal and Installation 8. Remove one T-15 screw that secures the small Gear. 9. Remove the small Gear from the Printer. 10. Remove the two small Platen Gears by releasing the clips. hp designjet 4000 series printer service manual 8-95
  • HP Designjet 4000 | Service Manual - Page 330
    Removal and Installation 11. Remove two T-20 screws (Type Q) that secure the Gear Bracket. 12. Remove the Gear Bracket from the Printer. 13. Remove 79 T-10 screws (Type C) that secure the Center Platen. 8-96 hp designjet 4000 series printer service manual
  • HP Designjet 4000 | Service Manual - Page 331
    ...are damaged. In the circumstance where they do need to be changed, use the following illustrations to guide you: Foams will need to be trimmed when stuck to the Vacuum Beam hp designjet 4000 series printer service manual 8-97
  • HP Designjet 4000 | Service Manual - Page 332
    ... Trays Removal Switch off the product and remove the power cable. 1. Open the Ink Cartridge Door. 2. Release the Tray Lever of the required color ... four Cartridge Trays), choose the Tray that exactly matches the one that you have just removed. 2 8-98 hp designjet 4000 series printer service manual
  • HP Designjet 4000 | Service Manual - Page 333
    Removal and Installation Input Roller Removal Switch off the product and remove the power cable. 1. Raise the left and right levers to release the Input Roller. 2. Pull out the Input Roller from the Printer. hp designjet 4000 series printer service manual 8-99
  • HP Designjet 4000 | Service Manual - Page 334
    ...depending on which Push-Push Mechanism you want to replace. 2. Open the Ink Cartridge or the Printhead Cleaner Door (depending on which cover you ... release clips from inside the Cover. 4. Push the Push-Push Mechanism through the hole to remove. 8-100 hp designjet 4000 series printer service manual...
  • HP Designjet 4000 | Service Manual - Page 335
    ... Media Sensor Removal Switch off the product and remove the power cable. 1. Remove the Rear Door ⇒ Page 8-16. 2. Remove...the Media Sensor cable from the clip located on the Electronics Module. 5. Unclip the Media Sensor from the Center Guide. hp designjet 4000 series printer service manual 8-101
  • HP Designjet 4000 | Service Manual - Page 336
    Removal and Installation 6. Pull the cable through the hole and remove the Media Sensor from the Printer. 8-102 hp designjet 4000 series printer service manual
  • HP Designjet 4000 | Service Manual - Page 337
    ...16. 3. Remove the Left Connector Cover ⇒ Page 8-19. 4. Remove the Ink Supply Station ⇒ Page 840. 5. Disconnect the Encoder Sensor ... from the PrintMech PCA. 6. Release the Encoder Sensor cable from the clip located on the Electronics Module. hp designjet 4000 series printer service manual 8-103
  • HP Designjet 4000 | Service Manual - Page 338
    ... clip located on the Encoder Disc Cover. 8. Unclip the Encoder Disc Cover and remove from the Printer. 9. Remove one T-8 screw (Type D) that secures the Encoder Sensor to the Chassis. 8-104 hp designjet 4000 series printer service manual
  • HP Designjet 4000 | Service Manual - Page 339
    Removal and Installation 10. Remove the Encoder Sensor from the Printer. 11. Carefully peel the Encoder Disc from the Drive Roller. hp designjet 4000 series printer service manual 8-105
  • HP Designjet 4000 | Service Manual - Page 340
    ... Media Lever. 4. Remove one T-15 screw (Type F) that secures the Media Lever to the Linkage. 5. Remove one T-15 screw (Type F) that secures the Linkage to the Spring. 8-106 hp designjet 4000 series printer service manual
  • HP Designjet 4000 | Service Manual - Page 341
    Removal and Installation 6. Remove one T-20 screw (Type A) that secures the Spring to the Spacer. 7. Remove one T-20 screw (Type O) that secures the Media Lever to the Right Trim. 8. Remove the Media Lever Assembly from the Printer. hp designjet 4000 series printer service manual 8-107
  • HP Designjet 4000 | Service Manual - Page 342
    ... Linkage ⇒ Page 8-106. 7. Disconnect the Media Lever Sensor cable from the Interconnect PCA. 8. Remove five T-15 screws (Type B) that secure the Right Trim. 8-108 hp designjet 4000 series printer service manual
  • HP Designjet 4000 | Service Manual - Page 343
    ...securing the Media Lever Sensor from the Right Trim and remove from the locating pins. 1 2 11. Release the Media Lever Sensor Cable from the four clips on the Vacuum Fan. hp designjet 4000 series printer service manual 8-109
  • HP Designjet 4000 | Service Manual - Page 344
    Removal and Installation 12. Remove the Media Lever Sensor from the Printer. 8-110 hp designjet 4000 series printer service manual
  • HP Designjet 4000 | Service Manual - Page 345
    ... secures the Cam to the Cam Lever. 6. Insert a plastic stud in to each Pinchwheel Subassembly (the Plastic Studs can be found in the replacement Pinchwheel Assembly kit). hp designjet 4000 series printer service manual 8-111
  • HP Designjet 4000 | Service Manual - Page 346
    ...installing the NEW Pinchwheel Assembly, insert the plastic studs in to each Pinchwheel subassembly. This will make it easier to install the complete Pinchwheel Assembly. 8-112 hp designjet 4000 series printer service manual
  • HP Designjet 4000 | Service Manual - Page 347
    Removal and Installation Removing individual Pinchwheels 1. To remove an individual Pinchwheel, push apart the metal part that secures the pinchwheels and then pull out the individual Pinchwheel. hp designjet 4000 series printer service manual 8-113
  • HP Designjet 4000 | Service Manual - Page 348
    ... are NOT symmetrical so it is VERY IMPORTANT to install them correctly using the following illustration: Check the orientation of the Pinchwheel before installing 8-114 hp designjet 4000 series printer service manual
  • HP Designjet 4000 | Service Manual - Page 349
    ... ⇒ Page 8-108. 8. Disconnect ALL the cables connected to the Interconnect PCA and the Gamut PCI PCA. 9. Disconnect ALL the cables connected to the PrintMech PCA. hp designjet 4000 series printer service manual 8-115
  • HP Designjet 4000 | Service Manual - Page 350
    ... the Electronics Module. 11. Remove the Electronics Module from the Printer. 12. Remove one T-15 screw (Type E), that secures the Center Guide, from underneath the Printer. 8-116 hp designjet 4000 series printer service manual
  • HP Designjet 4000 | Service Manual - Page 351
    ... E) and two T-20 screws (Type A), that secure the Center Guide, from the right hand side of the Printer. Type E Type A 15. Remove the Center Guide from the Printer. hp designjet 4000 series printer service manual 8-117
  • HP Designjet 4000 | Service Manual - Page 352
    ...106. 10. Remove the Media Sensor ⇒ Page 8-108. 11. Remove the Center Guide ⇒ Page 8-115. 12. Remove two T-10 screws that secure the Drive Roller Gear. 8-118 hp designjet 4000 series printer service manual
  • HP Designjet 4000 | Service Manual - Page 353
    Removal and Installation 13. Remove the Drive Roller Gear from the Printer. 14. Remove one T-20 screw (Type B) that secures the cover on the right hand side of the Printer. 15. Remove the Cover. hp designjet 4000 series printer service manual 8-119
  • HP Designjet 4000 | Service Manual - Page 354
    Removal and Installation 16. Remove two T-20 screws (Type B) that secure the cover on the left hand side of the Printer. 17. Remove the Cover. 18. Remove three T-20 screws (Type B) that secure the Media-Axis Motor Bracket to the sideplate. 8-120 hp designjet 4000 series printer service manual
  • HP Designjet 4000 | Service Manual - Page 355
    ...to the right, then downwards and then out of the Printer. When reinstalling the parts, make sure you apply the grease (included ... Roller, make sure you perform the following Service Calibration: 1 2 „ Paper Advance Calibration ⇒ Chapter 5. hp designjet 4000 series printer service manual 8-121
  • HP Designjet 4000 | Service Manual - Page 356
    ...Radial Retainer Sideplate 1 1. Datum between Drive Roller and Radial Retainer 2 2 2. Datum between Drive Roller and Sideplate Right Hand Side of the Printer 8-122 hp designjet 4000 series printer service manual
  • HP Designjet 4000 | Service Manual - Page 357
    ... (movement) between the Media-Axis Motor Bracket and the Drive Roller. If there is play, then check that the screw installed in the previous step is fully tightened. hp designjet 4000 series printer service manual 8-123
  • HP Designjet 4000 | Service Manual - Page 358
    Removal and Installation 4. Install the remaining two screws (T-15) that secure the Media-Axis Motor Bracket. 8-124 hp designjet 4000 series printer service manual
  • HP Designjet 4000 | Service Manual - Page 359
    ...Type G Type B 7. Remove one T-20 screw (Type B), one T-15 screw (Type G) and two T-15 screws (Type J) that secure the Right Rollfeed Module from the outside. Type J hp designjet 4000 series printer service manual 8-125
  • HP Designjet 4000 | Service Manual - Page 360
    ... thumb firmly on the Media Tension Mechanism. 2. While securely holding the Right Rollfeed Module, remove the T-15 screw that secures the Media Tension Mechanism. 8-126 hp designjet 4000 series printer service manual
  • HP Designjet 4000 | Service Manual - Page 361
    ... Rollfeed on to the Printer and install the T-15 screw that was removed in the previous step. 4. Install the remaining screws that were removed during the removal process. hp designjet 4000 series printer service manual 8-127
  • HP Designjet 4000 | Service Manual - Page 362
    ... Pull out the Media Spindle from the Printer. 2. Remove the Spring from the Spindle Lever. 3. Remove one T-20 screw (Type O) that secures the Spindle Lever. 8-128 hp designjet 4000 series printer service manual
  • HP Designjet 4000 | Service Manual - Page 363
    Removal and Installation 4. Remove the Spindle Lever. Installation 1. Position the new Spindle Lever on the Printer. 2. Install one T-20 screw (Type O) to secure the Spindle Lever. hp designjet 4000 series printer service manual 8-129
  • HP Designjet 4000 | Service Manual - Page 364
    Removal and Installation 3. Place the spring on the top hook. 4. Stretch the spring and loop the spring on the bottom hook. 5. Check that the Spindle Lever is installed correctly as shown here. 8-130 hp designjet 4000 series printer service manual
  • HP Designjet 4000 | Service Manual - Page 365
    ... and Overdrive 9-3 Cleaning the Center Platen 9-3 Applying Oil to the Overdrive 9-5 Lubricating the Carriage Assembly 9-5 Scheduled Maintenance 9-6 Level of Printer Usage 9-6 9 9 hp designjet 4000 series printer service manual 9-1
  • HP Designjet 4000 | Service Manual - Page 366
    ... with a damp sponge or cloth. Use a mild soap and water solution if necessary. Do not use abrasive cleaners. 3 Wipe the Printer dry with a soft lint-free cloth. 9-2 hp designjet 4000 series printer service manual
  • HP Designjet 4000 | Service Manual - Page 367
    ... required) as follows: 1 Unload any media loaded from the Printer. 2 Open the Window and with a dry brush remove ink deposits from the Cutter Groove and the Center Platen surface. Cutter Groove Center Platen Surface hp designjet 4000 series printer service manual 9-3
  • HP Designjet 4000 | Service Manual - Page 368
    ... the exposed part of the wheels with a dry cloth. Ideally, clean the whole circumference of these wheels (you can use Turn Drive Roller Utility on Page 4-63). 9-4 hp designjet 4000 series printer service manual
  • HP Designjet 4000 | Service Manual - Page 369
    ... in the Maintenance Kit) to the pads on either side of the Carriage Assembly. 3 Apply a few drops of oil directly to the Slider Rod on either side of the Carriage Assembly. hp designjet 4000 series printer service manual 9-5
  • HP Designjet 4000 | Service Manual - Page 370
    .... The following PM Kit covers both Maintenance advised messages: Preventive Maintenance Kit - Part Number Q1273-60061 This Preventive Maintenance... You must also clean the holes in the Service Station which are located under the Black Printhead Cleaners. 9-6 hp designjet 4000 series printer service ...
  • HP Designjet 4000 | Service Manual - Page 371
    About this Edition This is the 2nd edition of this Service Manual 1st edition, titled hp designjet 4000 series printers service manual (models Q1273A/Q1274A) December 2004 2nd edition, titled hp designjet 4000 series printers service manual (models Q1273A/Q1274A) April 2005
  • HP Designjet 4000 | Service Manual - Page 372
    What's in this Service Manual This manual contains information necessary to test, calibrate and service: - hp designjet 4000 (model Q1273A) - hp designjet 4000ps (model Q1274A) For information about using these printers, refer to the corresponding User and ...



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HP Designjet 4000 Manual