HP Designjet 4000 Service Manual - Page 49

System Error Codes System Error: 67:04 Problem Description: Input/Output problem through an Firewire Port. Corrective Action: Try the following: „ Check that the Firewire cable is correctly connected to the Printer. „ Check that the Printer has the latest Firmware version. If not, update the Firmware to the latest version. „ If the System Error continues, replace the Main PCA ⇒ Page 8-74. System Error: 68:03 Problem Description: Non-critical permanent data was lost. This does not prevent the Printer to work, only that internal life counters will not be recorded until the Printer is restarted. Corrective Action: Try the following: „ Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer. „ Check that the Printer has the latest Firmware version. If not, update the Firmware to the latest version. System Error: 71:03 Problem Description: Out of memory failure. Corrective Action: It is recommended that you remove any unnecessary files from the Hard Disk Drive using the Web Server. System Error: 71:04 Problem Description: Out of memory failure. Corrective Action: It is recommended that you remove any unnecessary files from the Hard Disk Drive using the Web Server. System Error: 71:19 Problem Description: Default Serial Number found in the main and backup NVM. It seems that both the Ink Supply Tubes and Hard Disk Drive have been replaced together. Corrective Action: Try the following: „ Perform the "Error 71:19 Recovery" Service Utility (refer to Chapter 4). You MUST NEVER replace both the Hard Disk Drive and the Ink Supply Tubes and Trailing Cable at the same time. If both parts need to replaced, you MUST first replace one part and then power ON the Printer until it completely initializes. Then you can power OFF the Printer and replace the other part. hp designjet 4000 series printer service manual 2-19