HP Designjet 4000 Service Manual - Page 37
If the System Error continues, replace the Service Station, Interconnect PCA and to the Gamut PCI PCA.
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System Error Codes System Error: 11:10 Problem Description: Trailing Cable does not seem to be detected. Corrective Action: Try the following: Check that the Trailing Cable is not damaged. Check that the Trailing Cable is correctly connected to the Carriage PCA, Interconnect PCA and to the Gamut PCI PCA. Replace the Gamut PCI PCA ⇒ Page 8-69. Replace the Ink Supply Tubes and Trailing Cable ⇒ Page 8-33. Replace the Carriage PCA ⇒ Page 8-48. Only replace one component at a time and check if the error has gone before replacing another component. Using this procedure you will be able to determine exactly which component failed. System Error: 13.n:10 Problem Description: Problem starting acumen supplies. Corrective Action: Try the following: Remove ALL Ink Cartridges and reinstall them in the Printer. Check that the ISS to Cartridge cables are not damaged and are correctly connected to the Ink Supply Tubes PCA. Replace the ISS to Cartridge cables ⇒ Page 8-38 Replace the Ink Supply Tubes and Trailing Cable ⇒ Page 8-33. System Error: 21:03 Problem Description: Service Station servo shutdown. Corrective Action: Try the following: Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer. If the System Error continues, replace the Service Station ⇒ Page 8-23. Replace the PrintMech PCA ⇒ Page 8-84. Replace the Interconnect PCA ⇒ Page 8-64. Only replace one component at a time and check if the error has gone before replacing another component. Using this procedure you will be able to determine exactly which component failed. hp designjet 4000 series printer service manual 2-7