HP Designjet 4000 Service Manual - Page 53

Perform the Media Drive Diagnostic - 86 01 error code

Page 53 highlights

System Error Codes System Error: 81:10 Problem Description: Fail starting Paper Motor. Corrective Action: Try the following: „ Open the Window and check for any visible obstacles restricting the movement of the Drive Roller. If there is a wrinkled mass of media inside the paper path, lift the Pinchwheels (using the Media Lever) and clear the obstruction. „ Perform the "Media Drive" Diagnostic (⇒ Page 4-12) to further troubleshoot the error code. „ If the System Error continues, replace the Media-Axis Motor ⇒ Page 8-62. System Error: 85:03 Problem Description: Problem finding the Drive Roller zero. Corrective Action: Try the following: „ Perform the "Media Drive" Diagnostic (⇒ Page 4-12) to further troubleshoot the error code. System Error: 86:01 Problem Description: Carriage servo shutdown. Corrective Action: Try the following: „ Open the Window and check for any visible obstacles restricting the movement of the Carriage Assembly. If there is a wrinkled mass of media inside the paper path, lift the Pinchwheels (using the Media Lever) and clear the obstruction. „ Check that the Carriage Stopper is correctly installed (Refer to Carriage Disassembly Instructions ⇒ Page 8-53, Step 16.). „ Perform the "Scan-Axis" Diagnostic (⇒ Page 4-7) to further troubleshoot the error code. „ If the System Error continues, replace the Scan-Axis Motor ⇒ Page 8-59. System Error: 86:03 Problem Description: Scan-Axis length test failure. Corrective Action: Try the following: „ Perform the "Scan-Axis" Diagnostic (⇒ Page 4-7) to further troubleshoot the error code. hp designjet 4000 series printer service manual 2-23

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2-23
System Error Codes
hp
designjet 4000 series printer service manual
System Error:
81:10
Problem
Description:
Fail starting Paper Motor.
Corrective Action:
Try the following:
Open the Window and check for any visible obstacles restricting the
movement of the Drive Roller. If there is a wrinkled mass of media inside
the paper path, lift the Pinchwheels (using the Media Lever) and clear the
obstruction.
Perform the "Media Drive" Diagnostic (
Page
4-12
) to further
troubleshoot the error code.
If the System Error continues, replace the Media-Axis Motor
Page
8-62
.
System Error:
85:03
Problem
Description:
Problem finding the Drive Roller zero.
Corrective Action:
Try the following:
Perform the "Media Drive" Diagnostic (
Page
4-12
) to further
troubleshoot the error code.
System Error:
86:01
Problem
Description:
Carriage servo shutdown.
Corrective Action:
Try the following:
Open the Window and check for any visible obstacles restricting the
movement of the Carriage Assembly. If there is a wrinkled mass of media
inside the paper path, lift the Pinchwheels (using the Media Lever) and
clear the obstruction.
Check that the Carriage Stopper is correctly installed (Refer to Carriage
Disassembly Instructions
Page
8-53
, Step
16.
).
Perform the "Scan-Axis" Diagnostic (
Page
4-7
) to further troubleshoot
the error code.
If the System Error continues,
replace the Scan-Axis Motor
Page
8-59
.
System Error:
86:03
Problem
Description:
Scan-Axis length test failure.
Corrective Action:
Try the following:
Perform the "Scan-Axis" Diagnostic (
Page
4-7
) to further troubleshoot
the error code.