HP Designjet 4000 Service Manual - Page 53
Perform the Media Drive Diagnostic - 86 01 error code
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System Error Codes System Error: 81:10 Problem Description: Fail starting Paper Motor. Corrective Action: Try the following: Open the Window and check for any visible obstacles restricting the movement of the Drive Roller. If there is a wrinkled mass of media inside the paper path, lift the Pinchwheels (using the Media Lever) and clear the obstruction. Perform the "Media Drive" Diagnostic (⇒ Page 4-12) to further troubleshoot the error code. If the System Error continues, replace the Media-Axis Motor ⇒ Page 8-62. System Error: 85:03 Problem Description: Problem finding the Drive Roller zero. Corrective Action: Try the following: Perform the "Media Drive" Diagnostic (⇒ Page 4-12) to further troubleshoot the error code. System Error: 86:01 Problem Description: Carriage servo shutdown. Corrective Action: Try the following: Open the Window and check for any visible obstacles restricting the movement of the Carriage Assembly. If there is a wrinkled mass of media inside the paper path, lift the Pinchwheels (using the Media Lever) and clear the obstruction. Check that the Carriage Stopper is correctly installed (Refer to Carriage Disassembly Instructions ⇒ Page 8-53, Step 16.). Perform the "Scan-Axis" Diagnostic (⇒ Page 4-7) to further troubleshoot the error code. If the System Error continues, replace the Scan-Axis Motor ⇒ Page 8-59. System Error: 86:03 Problem Description: Scan-Axis length test failure. Corrective Action: Try the following: Perform the "Scan-Axis" Diagnostic (⇒ Page 4-7) to further troubleshoot the error code. hp designjet 4000 series printer service manual 2-23