HP LaserJet Pro CM1415 HP LaserJet Pro CM1410 - Software Technical Reference - Page 171
Interpret control-panel messages, Control panel message types, 10.100X Supply Memory Error, 49 Error
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Interpret control-panel messages Control panel message types Alert and warning messages appear temporarily and might require you to acknowledge the message by touching the OK button to resume or by touching the Cancel button to cancel the job. With certain warnings, the job might not complete or the print quality might be affected. If the alert or warning message is related to printing and the auto-continue feature is on, the product will attempt to resume the printing job after the warning has appeared for 10 seconds without acknowledgement. Critical error messages can indicate some kind of failure. Turning off and then turning on the power might fix the problem. If a critical error persists, the product might require service. Control panel messages 10.100X Supply Memory Error Description A specific print cartridge has a faulty or missing memory chip. "X" indicates the cartridge: 0=black, 1=cyan, 2=magenta, 3=yellow. Recommended action Check the memory chip. If it is missing, broken or damaged, replace the cartridge. Verify that the cartridge is installed in the correct location. Reinstall the print cartridge. Turn off and then turn on the product. If the error persists, replace the cartridge. 49 Error, Turn off then on Description The product has experienced an internal embedded software error. Under most conditions, the product automatically restarts. Recommended action Turn off the power by using the power switch, wait at least 30 seconds, and then turn on the power and wait for the product to initialize. If the error persists, try the following solutions: 1. Perform an NVRAM initialization. 2. Update the firmware. 50.x Fuser Error Description ENWW Tools for troubleshooting 151