HP LaserJet Pro CM1415 HP LaserJet Pro CM1410 - Software Technical Reference - Page 228
Table 6-4, Error code, Description, Solution
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Table 6-4 Fax receive error codes (continued) Error code Description Solution 243 and 244 One of the following has occurred: 1. ● The user of the remote product has touched the Cancel button, causing the session to be prematurely terminated. ● The sending fax product determined there was a feature incompatibility between the two products and has terminated the session. An example would be when the receiving product wanted to initiate polling, but the 2. sending product did not support this mode of operation. Confirm that the sender is not inadvertently attempting to poll transmit from the receiving product, instead of transmitting to the receiving product. This mode of operation must be specially configured on the receiving product. If poll transmission from the receiving product is the desired mode of operation, confirm that the receiving product has been configured for this operation. Reconfigure the receiving fax product to use different configuration settings, toggle the ECM state, and/or select a slower reception speed. 245 and 246 (ECM The user of the sending product has touched the 1. If the document was large, ask the sender to error) Cancel button, causing the session to be retransmit the document as two or more prematurely terminated. The receiving product has smaller documents. been "holding off" the remote product during reception of a large and/or complex document 2. Disable ECM and reattempt the fax reception. due to lack of available memory. This hold-off time has exceeded the timeout (typically 60 seconds) used by the sending product, and it has terminated the session. 247-251 The sending product appears to be "stuck on." N/A 252 Telephone line conditions were too poor to receive 1. Reattempt the fax reception at a later time a fax. when line conditions may have improved. 2. Configure the receiving product to start reception at a lower speed. 3. If the receiving product received successfully several pages of a larger document, ask the sender to transmit the document in several smaller parts. 253 The sending product has attempted to initiate a Ask the sender to reconfigure the fax product to page transmission using a page width that is not transmit using a "normal" (letter/A4) page width. supported by the receiving product. 208 Chapter 6 Solve problems ENWW