HP LaserJet Pro CM1415 HP LaserJet Pro CM1410 - Software Technical Reference - Page 233

Table 6-5 Fax send error codes (continued) Error code Description Solution 380 The sending product has failed to issue a valid Send from another product. response to a CTC frame. This occurs during ECM transmission after multiple retransmissions of erred data. 381 One of the following has occurred: 1. Reattempt the fax transmission at a different ● The sending product has failed to respond to a fax command from the receiving product time when telephone line conditions have improved. due to the connection being interrupted. 2. If the error persists, disable ECM. ● The sender has touched the Cancel button while the reception was in progress. 382 The sending fax product has been "holding off" the 1. Resend the document as two or more receiving fax product from continuing the ongoing separate fax transmissions. Wait several transmission due to a temporary low memory minutes between the end of one transmission condition at the sending product. If this "hold-off" and the start of the next transmission. period exceeds a product's specific timeout value, the session will terminate. 2. If the error persists, disable ECM. 383 One of the following has occurred: 1. Reattempt the fax transmission at a different ● The sending product has failed to respond to a fax command from the receiving product time when telephone line conditions have improved. due to the connection being interrupted 2. If the error persists, disable ECM. ● The sender has touched the Cancel button while the reception was in progress. 384 The receiving product has attempted a black JPEG Reattempt the fax transmission using a different transmission to a product that does not support this mode. mode. ENWW Solve fax problems 213