Kyocera KM-1820 1820 Operation Guide (Advanced Edition) - Page 113

Troubleshooting, Symptom, Check Items, Corrective Action, Reference

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Page 113 highlights

Using COMMAND CENTER Troubleshooting Consult the table below to find basic solutions for problems you may encounter with COMMAND CENTER. Symptom I can't access COMMAND CENTER. Characters do not display properly in COMMAND CENTER. I can't access the other pages. I can't perform settings. Check Items Corrective Action Reference Is the power turned on to this machine? Turn the power on to this machine, wait until it is a ready state, and try to access COMMAND CENTER. Operation Guide Is the network cable properly connected? Connect the network cable properly. Operation Guide Are the network settings that are made in this machine correct? Perform the network settings from the operation panel. Contact your network administrator for the appropriate settings. page 3-2 Is the IP address for this machine entered correctly? Enter the correct IP address. Check the IP address with your network administrator. page 3-4 Are the LAN settings that are made in your browser application correct? Check the settings made in your browser application. Refer to the Help function in your browser. Has the administrator set up an IP Filter function? Access COMMAND CENTER from an approved IP address. page 8-19 The SNMP Read Community settings function as passwords to control read and write access to the machine via SNMP. Access COMMAND CENTER from an approved Read Community. page 8-22 Does the version of your browser application support operation using COMMAND CENTER? Use a browser application that page 8-1 supports COMMAND CENTER. Does the version of your browser application support operation using COMMAND CENTER? Use a browser application that page 8-1 supports COMMAND CENTER. Has the administrator set a password? Enter the password. page 8-6 Is the printer or scanner currently in operation? Wait until the operation has - been completed. 8-28 ADVANCED OPERATION GUIDE

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Using COMMAND CENTER
8-28
ADVANCED OPERATION GUIDE
Troubleshooting
Consult the table below to find basic solutions for problems you may encounter with
COMMAND CENTER.
Symptom
Check Items
Corrective Action
Reference
I can’t access
COMMAND
CENTER.
Is the power turned on to this
machine?
Turn the power on to this
machine, wait until it is a ready
state, and try to access
COMMAND CENTER.
Operation
Guide
Is the network cable properly
connected?
Connect the network cable
properly.
Operation
Guide
Are the network settings that
are made in this machine
correct?
Perform the network settings
from the operation panel.
Contact your network
administrator for the appropriate
settings.
page 3-2
Is the IP address for this
machine entered correctly?
Enter the correct IP address.
Check the IP address with your
network administrator.
page 3-4
Are the LAN settings that are
made in your browser
application correct?
Check the settings made in your
browser application. Refer to the
Help function in your browser.
-
Has the administrator set up
an IP Filter function?
Access COMMAND CENTER
from an approved IP address.
page 8-19
The SNMP Read Community
settings function as passwords
to control read and write
access to the machine via
SNMP.
Access COMMAND CENTER
from an approved Read
Community.
page 8-22
Does the version of your
browser application support
operation using COMMAND
CENTER?
Use a browser application that
supports COMMAND CENTER.
page 8-1
Characters do not
display properly in
COMMAND
CENTER.
Does the version of your
browser application support
operation using COMMAND
CENTER?
Use a browser application that
supports COMMAND CENTER.
page 8-1
I can’t access the
other pages.
Has the administrator set a
password?
Enter the password.
page 8-6
I can’t perform
settings.
Is the printer or scanner
currently in operation?
Wait until the operation has
been completed.
-