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Kyocera TASKalfa 500ci 500ci/400ci/300ci/250ci Operation Guide Rev-1 - Page 393

Responding to Send Error, Error, Error Message, Corrective Actions, Reference

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Troubleshooting Responding to Send Error When an error occurs during transmission, Send Error appears. Check the error code and error message below, and follow the corresponding corrective actions. Error Code 1101 1102 1103 1104 Error Message Corrective Actions Reference Page Failed to send the e-mail. Failed to send i-FAX. Failed to send via FTP. Failed to send via SMB. Failed to send the e-mail. Failed to send i-FAX. Failed to send via FTP. Failed to send via SMB. Failed to send the e-mail. Failed to send i-FAX. Check the host name of the SMTP 2-14 server on the COMMAND CENTER. Check the host name or IP address of FTP. Check the SMB settings. - Login user name and login password * If the sender is a domain user, specify the domain name. - Host name - Path 3-33 Check the followings on the COMMAND CENTER. - SMTP login user name and login password - POP3 login user name and login password Check the FTP settings. - Login user name and login password * If the sender is a domain user, specify the domain name. - Path - Folder share permissions of the recipient Check the SMB settings. - Login user name and login password * If the sender is a domain user, specify the domain name. - Path - Folder share permissions of the recipient 3-33 Check the e-mail address. 3-32 * If the address is rejected by the domain, you cannot send the e-mail. Check the i-FAX address. *If the address is rejected by the domain, you cannot send i-FAX. FAX System (Q) Operation Guide Chapter 8 "Internet Faxing (i-FAX) (Option)" 10 OPERATION GUIDE 10-11

Section	Page
Included Guides	2
Safety Conventions in This Guide	3
Contents	4
Quick Guide	8
To make copies	8
To print	8
To send documents	9
To send a FAX	10
Caution / Warning Labels	11
Installation Precautions	12
Environment	12
Other precautions	12
Power supply/Grounding the machine	13
Other precautions	13
Handling of plastic bags	13
Precautions for Use	14
Cautions when using the machine	14
Other precautions	15
Cautions when handling consumables	16
Other precautions	17
SAFETY OF LASER BEAM	18
Safety Instructions Regarding the Disconnection of Power	20
Legal Restriction on Copying/Scanning	22
Legal Information	24
Regarding Trade Names	25
Energy Saving Control Function	29
Automatic 2-Sided Copy Function	29
Paper Recycling	29
Energy Star (ENERGY STAR®) Program	29
About this Operation Guide	30
Conventions in This Guide	31
Description of Operation Procedure	32
Originals and Paper Sizes	33
Icons on the Touch Panel	34
1 Part Names	35
Operation Panel	36
Machine	38
2 Preparation before Use	41
Check bundled items	42
Documents Contained in the Included CD-ROM	42
Determining the Connection Method and Preparing Cables	43
Connection Example	43
Preparing Necessary Cables	44
Connecting Cables	45
Connecting LAN Cable (Optional)	45
Connecting USB Cable	46
Connecting the Power Cable	46
Switching the Language for Display [Language]	47
Setting Date and Time	48
Network Setup (LAN Cable Connection)	50
TCP/IP (IPv4) Setup (by Entering IP Addresses)	50
AppleTalk Setup	52
Installing Software	52
COMMAND CENTER (Settings for E-mail)	53
Sending E-mail	54
Loading Paper	56
Before Loading Paper	56
Loading Paper in the Cassettes	57
Loading Paper in the Multi Purpose Tray	60
Loading Envelopes	62
Specifying Paper Size and Media	64
Loading Originals	68
Placing Originals on the Platen	68
Loading Originals in the Document Processor	70
Original placement indicator	71
3 Basic Operation	73
Power On/Off	74
Power On	74
Power Off	75
Low Power Mode and Auto Low Power Mode	76
Sleep and Auto Sleep	77
Adjusting the Operation Panel Angle	78
Login/Logout	79
Selecting Color Mode	80
Enter key and Quick No. Search key	81
Using the Enter () key	81
Using the Quick No. Search () key	81
Touch Panel Display	83
Display for Originals and Paper	83
Original Preview	84
Copying	85
Adjusting Density	86
Selecting Image Quality	87
Zoom Copying	88
Duplex Copying	90
Collate/Offset Copying	92
Reserve Copy	95
Interrupt Copy	96
Staple	97
Punching	99
Printing - Printing from Applications	101
Sending	103
Send as E-mail	104
Send to Folder (SMB)/Send to Folder (FTP)	105
Specifying Destination	109
Choosing from the Address Book	109
Choosing by One Touch Key	111
Choosing by Speed Dial	111
Sending to Different Types of Destinations (Multi Sending)	111
Using Document Box	112
What is Document Box?	112
Basic Operation for Document Box	114
Custom Box List	115
Document List	116
Viewing/Editing Box Details	117
Previewing Documents/Checking Document Details	118
User Privileges	119
Canceling Jobs	121
Canceling Jobs	121
Quick Setup Screen	122
Functions Available for Registration in the Quick Setup Screen	122
Changing Registration	123
Using the Internet Browser	125
4 Copying Functions	127
Original Size	128
Paper Selection	130
Selecting the Cassette	130
Selecting the Multi Purpose Tray	131
Mixed Sized Originals	134
Supported Combinations of Originals	134
Selecting How to Copy Originals	136
Original Orientation	137
When placing originals on the platen	137
When placing originals on the optional document processor	137
Output Destination	139
EcoPrint	140
Single Color Copy	141
Color Balance Adjust	142
Hue Adjustment	143
One-touch Image Adjust	145
Sharpness Adjust	146
Background Density Adjust	147
Combine Mode	148
2-in-1 Mode	148
4-in-1 Mode	149
Types of Page Boundary Lines	149
Margin/Centering Mode	151
Margin on the Back Side	151
Border Erase	153
Border Erase Sheet	153
Border Erase Book	153
Individual Border Erase	153
Border Erase to Back Page	154
Booklet from Sheets	155
For binding on the left side	155
For binding on the right side	156
For top binding	156
Cover Mode	158
Form Overlay	159
Page Numbering	160
Memo Mode	162
Layout A	162
Layout B	162
Types of Page Boundary Lines	163
Poster	164
Image Repeat/Double Copy	166
Continuous Scan	168
Auto Image Rotation	170
Negative Image	171
Mirror Image	172
Job Finish Notice	173
File Name	175
Priority Override	176
Repeat Copy	177
Selecting Repeat Copy	177
Outputting Repeat Copy Jobs	178
Maximum Number of Repeat Copy Jobs Retained	178
OHP Backing Sheet Mode	179
Blank Sheet	179
Copied Sheet	179
Program (Copying and Sending)	181
Registering Programs	181
Recalling Programs	181
Editing and Deleting Programs	182
Registering Shortcuts (Copy, Send, and Document Box Settings)	183
Adding Shortcuts	183
Editing and Deleting Shortcuts	184
5 Sending Functions	185
Original Size Selection	186
Sending Size Selection	188
Zoom	190
Centering	191
Mixed Sized Originals	192
1-sided/2-sided Selection	195
Original Orientation	196
File Format	198
File Separation	199
PDF Encryption Functions	200
Image Quality	203
Adjusting Density	204
Scan Resolution	205
Sharpness	206
Background Density Adjustment	207
Color / Grayscale / Black and White Selection	208
Continuous Scan	209
Border Erase	210
Border Erase to Back Page	211
Enter Document Name/File Name	212
Enter E-mail Subject and Body	213
WSD Scan	214
Job Finish Notice	216
Send and Print	217
Send and Store	218
FTP Encrypted TX	219
Color Type	220
About Color Profiles	220
Selecting a color profile compatible with this device	220
6 Document Box	221
Using a Custom Box	222
Creating a New Custom Box	222
Storing Documents	224
Printing Documents	225
Sending Documents	226
Form Overlay from Custom Boxes	227
Editing Documents	228
Deleting Documents	231
Using a Job Box	232
Private Print/Stored Job Box	232
Quick Copy/Proof and Hold Print Box	233
Repeat Copy Box	236
Form for Form Overlay Box	238
Printing Documents Stored in Removable USB Memory	240
Limitations	240
Printing	240
Removing USB Memory	241
Saving Documents to USB Memory (Scan to USB)	242
Storing Documents	242
7 Status / Job Cancel	245
Checking Job Status	246
Available Status Screens	246
Displaying Status Screens	246
Checking the Detailed Information of Jobs	251
Checking Job History	253
Available Job History Screens	253
Displaying Job History Screen	253
Checking the Detailed Information of Histories	254
Sending the Job Log History	255
Setting the destination	255
Automatic Job Log History Transmission	255
Manual Job Log History Transmission	256
Setting E-mail Subject	256
Pause and Resumption of Jobs	257
Canceling of Jobs	258
Priority Override for Waiting Jobs	258
Reordering Print Jobs	259
Checking the Remaining Amount of Toner and Paper	260
Device/Communication	261
Displaying Device/Communication Screen	261
Check of Device Status	261
Configuring the Devices	262
Removing the USB Memory	262
Canceling FAX Communication	263
8 Default Setting (System Menu)	265
Common Settings	266
Switching the Language for Display [Language]	266
Default Screen	267
Sound	268
Original/Paper Settings	269
Switching Unit of Measurement	279
Error Handling	279
Paper Output	281
Orientation Confirmation	282
Settings for Color Toner Empty Action	283
Function Defaults	284
Copy Settings	297
Paper Selection	297
Auto Paper Selection	297
Auto % Priority	298
Reserve Next Priority	298
Preset Limit	299
Quick Setup Registration	300
Sending Settings	302
Quick Setup Registration	302
Color Type	303
Setting the Default Send Screen	303
Document Box Settings	305
Registering / Editing Box	305
Default Setting	305
Job Box	305
Quick Setup Registration	306
Printer Settings	308
Emulation	308
Color Setting	309
EcoPrint	310
Override A4/Letter	310
Duplex	311
Copies	311
Orientation	312
Form Feed Timeout	312
LF Action	313
CR Action	313
Paper Feed Mode	314
Printing Reports/Sending Notice	315
Printing Reports	315
Send Result Report	317
Adjustment/Maintenance	318
Copy Density Adjustment	318
Send/Box Density Adjust	319
Drum Refresh	319
Correcting Fine Black Lines	319
System Initialization	320
Display Brightness	320
Silent Mode	321
Auto Color Correction	322
Color Registration	322
Color Calibration Cycle	325
Gray Adjustment	326
Color Calibration	328
Developer Refresh	328
Laser Scanner Cleaning	328
MP Tray Cleaning	329
First Print Position	329
Date/Timer	330
Date/Time	330
Date Format	331
Time Zone	331
Auto Panel Reset	331
Low Power Timer	332
Auto Sleep	333
Auto Error Clear	333
Interrupt Clear Timer	334
Editing Destination (Address Book/Adding One Touch Keys)	335
Adding a Destination	335
Editing a Destination	340
Adding a Destination on One Touch Key	341
Internet Browser Setup	344
Internet Browser Setting	344
Browser Preferences	344
Proxy Settings	345
Applications	347
Installing Applications	347
Starting/Exiting Application Use	348
Launching Applications	349
Deleting Applications	350
System Initialization	351
Restarting the System	352
Network Setup	353
Checking Host Name	353
TCP/IP (IPv4) Setup	353
TCP/IP (IPv6) Setup	354
Protocol Detail	356
NetWare Setup	357
AppleTalk Setup	358
WSD Scan Setup	359
WSD Print Setup	359
Secure Protocol	360
IPSec Setting	362
LAN Interface Setup	362
Interface Block Setting	364
USB Host (USB memory slot setting)	364
USB Device (USB interface setting)	364
Optional interface (Optional interface card setting)	364
Security Level (Security Level setting)	366
Document Guard Setting	366
Optional Functions	368
Overview of the Applications	368
Starting Application Use	368
Checking Application Details	369
Accessibility (Enlarged Touch Panel Display)	370
9 Maintenance	371
Cleaning	372
Original Cover / Glass Platen	372
Slit Glass/Dual scanning area	373
Separator	374
Transfer Roller	376
Toner Container and Waste Toner Box Replacement	378
Toner Container Replacement	378
Waste Toner Box Replacement	380
10 Troubleshooting	383
Solving Malfunctions	384
Responding to Error Messages	388
Alphanumeric	388
Responding to Send Error	393
Responding to Authentication Server Connection Error	396
Responding to an Attention Indicator Flashes	396
Clearing Paper Jams	397
Jam Location Indicators	397
Precautions with Paper Jams	398
Cassette 1	398
Cassette 2	399
Optional Cassettes 3 and 4	400
Multi Purpose Tray	401
Inside the Left Covers 1, 3 and 4	404
Duplex Unit	405
Duplex Unit and Cassette 1	406
Fixing unit	407
Optional Document Processor	409
Optional Document Finisher	411
Optional Job Separator	411
11 Management	413
User Login Administration	414
First User Login Administration	414
Enabling/Disabling User Login Administration	414
Login/Logout	415
Changing User Properties	419
Unknown login user name Job	421
Group Authorization Settings	422
Job Accounting	427
First Job Accounting Setup	427
Enabling/Disabling Job Accounting	427
Login/Logout	428
Adding an Account	429
Managing Accounts	430
Managing the Copier/Printer Counts	431
Restricting the Use of the Machine	432
Default Counter Limit	435
Counting the Number of Pages Printed	437
Printing an Accounting Report	441
Unknown Account ID Jobs	442
Checking and Printing Counter	442
Data Security Kit Operations	443
Appendix	445
Optional Equipment	446
Overview of Optional Equipment	446
Document Processor	448
Paper Feeder	448
3,000 Sheet Paper Feeder	448
Document Finisher	448
3,000 Sheet Document Finisher	448
Job Separator	449
Key Counter	449
Inserting the Key Counter	449
FAX Kit	450
Expansion Memory	450
Data Security Kit	450
Printed Document Guard Kit	450
Document Table	450
Character Entry Method	451
Entry Screens	451
Entering Characters	453
Paper	454
Cassettes 1	454
Cassettes 2 and the optional paper feeder	454
Optional 3,000 sheet paper feeder	454
Multi Purpose tray (MP tray)	454
Basic Paper Specifications	455
Choosing the Appropriate Paper	456
Special Paper	458
Specifications	463
Machine	463
Printer	466
Scanner	467
Document Processor (option)	467
Paper Feeder (option)	468
3,000 Sheet Paper Feeder (option)	468
Document Finisher (option)	469
3,000 Sheet Document Finisher (option)	469
Job Separator (option)	470
Environmental Specifications (25/25 ppm model and 30/30 ppm model)	471
Environmental Specifications (40/40 ppm model and 50/40 ppm model)	472
Glossary	473