Lexmark 16Z0000 User's Guide - Page 155

Out of Paper, Fixing a printing failure, Paper Jam, Multiple All-In-Ones found, Print File Error

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Try the following: • Before sending a document to print, close any other open programs. The printer may print a blank page when too many programs are open on the computer. • Follow the instructions on the error screen. These instructions reduce the amount of memory needed to print. Out of Paper 1 Load paper. 2 Press to continue printing. Note: Do not force paper into the printer. Fixing a printing failure Follow the instructions on the computer screen. If the printer still does not print: 1 Do one of the following: • In Windows Vista, click . • In Windows XP and earlier, click Start. 2 Click Programs or All Programs Œ Lexmark 4800 Series. 3 Click Solution Center, and then click the Contact Information tab. Paper Jam The printer has a paper jam, and you must clear the paper path. Note: To avoid paper jams, do not force paper into the printer. Multiple All-In-Ones found Multiple Lexmark printers, attached either locally or over a network, have been detected on your computer. You can choose which printer you want to use: 1 Select the printer from the list. 2 Click OK. Print File Error To use the Print Files function, your printer must be connected to a computer, and both the printer and computer must be on. The error may include any of the following causes listed below. Cause Solution The printer failed to find an application or software on Make sure you have software installed on your computer the computer to print the file or files stored on the that can open files with the desired file extensions. memory device. The printer failed to retrieve the file or files stored on the memory device. Make sure that: • The memory device has not been removed. • The memory card or flash drive is not damaged or corrupted. 155

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Try the following:
•
Before sending a document to print, close any other open programs. The printer may print a blank page when
too many programs are open on the computer.
•
Follow the instructions on the error screen. These instructions reduce the amount of memory needed to print.
Out of Paper
1
Load paper.
2
Press
to continue printing.
Note:
Do not force paper into the printer.
Fixing a printing failure
Follow the instructions on the computer screen.
If the printer still does not print:
1
Do one of the following:
•
In Windows Vista, click
.
•
In Windows XP and earlier, click
Start
.
2
Click
Programs
or
All Programs
Lexmark 4800 Series
.
3
Click
Solution Center
, and then click the
Contact Information
tab.
Paper Jam
The printer has a paper jam, and you must clear the paper path.
Note:
To avoid paper jams, do not force paper into the printer.
Multiple All-In-Ones found
Multiple Lexmark printers, attached either locally or over a network, have been detected on your computer. You can
choose which printer you want to use:
1
Select the printer from the list.
2
Click
OK
.
Print File Error
To use the Print Files function, your printer must be connected to a computer, and both the printer and computer
must be on.
The error may include any of the following causes listed below.
Cause
Solution
The printer failed to find an application or software on
the computer to print the file or files stored on the
memory device.
Make sure you have software installed on your computer
that can open files with the desired file extensions.
The printer failed to retrieve the file or files stored on
the memory device.
Make sure that:
•
The memory device has not been removed.
•
The memory card or flash drive is not damaged or
corrupted.
155