Printer cannot connect to the wireless network
........................................................................................
113
Wireless Setup Utility cannot communicate with the printer during installation (Windows users
only)
.....................................................................................................................................................
114
Checking your network name (Windows users only)
................................................................................
115
Ping the access point
...............................................................................................................................
115
Ping the printer
.........................................................................................................................................
116
Run the Wireless Setup Utility (Windows users only)
...............................................................................
116
Changing wireless settings after installation
.............................................................................................
116
Resetting an internal wireless print server to factory default settings
.......................................................
117
Check printer ports (Windows users only)
................................................................................................
117
Print troubleshooting
........................................................................................................................
117
Partial 4 x 6 in. (10 x 15 cm) photo prints when using a PictBridge-enabled digital camera
....................
117
Improving print quality
..............................................................................................................................
118
Poor text and graphic quality
....................................................................................................................
119
Poor quality at the edges of the page
.......................................................................................................
120
Print speed is slow
....................................................................................................................................
121
Partial document or photo prints
...............................................................................................................
121
Photo smudges or scratches
....................................................................................................................
121
Checking the print cartridges
....................................................................................................................
122
Ink levels seem incorrect
..........................................................................................................................
122
Ink levels seem to go down too quickly
....................................................................................................
122
A blank or incorrect page prints
................................................................................................................
122
Characters on printout are missing or unexpected
...................................................................................
123
Colors on printout are faded or differ from colors on the screen
..............................................................
123
Glossy photo paper or transparencies stick together
...............................................................................
124
Page prints with different fonts
.................................................................................................................
124
Print is too dark or smudged
.....................................................................................................................
124
Printed characters are improperly formed or are not aligned correctly
.....................................................
125
Printouts have alternating bands of light and dark print
...........................................................................
125
Transparencies or photos contain white lines
..........................................................................................
125
Vertical straight lines are not smooth
.......................................................................................................
126
White lines appear in graphics or solid black areas
.................................................................................
126
Checking the printer status
.......................................................................................................................
127
Settings are not saved
..............................................................................................................................
127
Checking printer readiness
.......................................................................................................................
127
Checking the Spool Settings for banner printing
......................................................................................
128
Resolving font problems
...........................................................................................................................
128
Printer is busy printing another job
...........................................................................................................
129
Ready or Busy Printing is listed as the status
..........................................................................................
129
Printing a test page
...................................................................................................................................
129
Test page does not print
...........................................................................................................................
130
External print server is not working
..........................................................................................................
130
Duplex unit does not operate correctly
.....................................................................................................
131
Removing an external print server
............................................................................................................
131
Cable is not connected, is loose, or is damaged
......................................................................................
131
Printer is plugged in but does not print
.....................................................................................................
131
Printer is trying to print to File
...................................................................................................................
132
8