Toshiba Portege R100 User Manual - Page 184

184 If Something Goes Wrong Resolving a hardware conflict Memory module problems Incorrectly connected or faulty memory modules may cause errors that seem to be device-related. It is worthwhile checking for these first: Static electricity can damage the memory module. Before handling the module, touch a grounded metal surface. 1 Click Start, Turn off computer. 2 Click Turn Off. The operating system shuts down and turns off the computer automatically. 3 Remove the memory module, following the instructions in "Removing a memory module" on page 60. 4 Reinstall the memory module, following the instructions in "Adding Memory (optional)" on page 56, and making sure the module is seated properly. 5 Check for the error again. 6 If the error recurs, remove the memory module entirely and check for the error again. If removing the memory module eliminates the error, the memory module may be faulty. If the error recurs without the memory module installed, the error is not caused by the memory module. TECHNICAL NOTE: You must have at least one memory module installed for the computer to work.