Epson FX-2180 User Manual - Page 156

Part of the printout is missing, or dots are missing in random positions. Cause What to do The ribbon has too much slack, the ribbon has come loose, or the ribbon cartridge is not installed properly. Remove any slack in the ribbon by turning the ribbon-tightening knob, or reinstall the ribbon cartridge as described in Chapter 1. The ribbon is worn out. Replace the ribbon cartridge as described in Chapter 1. Lines of dots are missing in the printout. Cause What to do The print head is damaged. Stop printing and contact your dealer to have the print head replaced. c Caution: Never replace the print head yourself; you may damage the printer. Also, other parts of the printer must be checked when the print head is replaced. 7 Troubleshooting All the text is printed on the same line. Cause What to do No line feed command is sent at the end of each line of text. Turn on the auto line feed setting using the printer's default-setting mode or the EPSON Remote! utility so that the printer automatically adds a line feed code to each carriage return. See "About Your Printer's Default Settings" in Chapter 5 or "Using the EPSON Remote! Utility" in Chapter 4. Troubleshooting 7-13