Epson Stylus Pro 3880 Designer Edition User's Guide - Page 123
Chap 6-Solving Problems, Diagnosing Problems
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Chapter 6: Solving Problems 123 If you experience a problem with your printer, try to solve it by following the guidelines in this chapter: • Diagnosing problems • Checking error messages and lights • Improving print quality • Solving operational problems • Solving miscellaneous printing problems • Solving paper problems, including clearing paper jams Diagnosing Problems The Epson Stylus Pro 3880 includes a number of ways to help you diagnose problems: • To identify the most common problems, check the messages on the control panel. See page 124 for more information. • If you're using the Epson printer driver and Status Monitor utility, check your software for error messages. See Chapter 4 or 5 for more information. • To determine whether the problem is caused by the printer itself, disconnect the printer from your computer and run a nozzle check from the control panel. See page 100 for instructions. • If none of the suggested solutions in this chapter solve your problem, contact Epson as described under "Where To Get Help" on page 12. 123