HP 4300 Service Manual - Page 278
Alphabetical printer messages, Message, Description, Action
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Note Alphabetical printer messages Not all messages are described in the tables; the messages that are not listed are self-explanatory. Table 41. Alphabetical printer messages Message Description Action ACCESS DENIED MENUS LOCKED An attempt has been made to modify a printer menu item, but the network systems administrator has enabled the control-panel security mechanism. The message will disappear shortly, and the printer will return to the ready state. Contact the network systems administrator to change settings. BAD DUPLEXER CONNECTION The duplexer is not functioning. 1. Turn off the printer. 2. Remove and then reinstall the accessory. 3. Turn on the printer. 4. Check the rear accessory power connector. 5. If the error persists, replace the duplexer. BAD ENVELOPE FEEDER CONNECTION The envelope feeder is not functioning. 1. Turn off the printer. 2. Remove, and then reinstall the accessory. 3. Turn on the printer. 4. Check the front accessory power connector. 5. If the problem persists, replace the envelope feeder. CANNOT DUPLEX Check rear bin or CANNOT DUPLEX Check paper The printer cannot perform the duplex function. 1. Close the face-up bin before sending a duplex print job. 2. Replace the duplexer. 3. Replace the DC controller PCA. See "DC controller PCA" on page 181. CARTRIDGE FAILURE For help press alternates with RETURN FOR REPLACEMENT For help press CHOSEN PERSONALITY NOT AVAILABLE For help press alternates with CHOSEN PERSONALITY NOT AVAILABLE To continue press The print cartridge contains part of the sealing tape. 1. Try to remove the sealing tape. 2. If the sealing tape cannot be removed, insert a new print cartridge and return the faulty print cartridge for replacement. The printer job language 1. Press the HELP ( ) button for (PJL) encountered a request for a detailed information. personality that did not exist in the 2. Press the UP ARROW ( ) printer. The job is aborted and no button and the pages print. DOWN ARROW ( ) button to step through the instructions. 258 Troubleshooting Q2431-90912