HP 4300 Service Manual - Page 302

Table 42. Numerical printer messages (continued) Message Description Action 40 EIO X BAD TRANSMISSION To continue press A connection with the card in EIO slot X has been broken abnormally. 1. Press the SELECT ( ) button to resume printing. Note: A loss of data will occur. 2. Check that all of the cables are connected to the EIO ports and that the EIO board is seated properly. 3. If possible, print to another network printer to verify the network is working properly. 4. Check the configuration of the EIO card. 5. If this error message persists, replace the EIO card. 41.3 UNEXPECTED SIZE IN TRAY XX For help press alternates with 41.3 LOAD TRAY XX: [TYPE] [SIZE] For help press The media that is loaded is longer 1. If the incorrect size was or shorter in the feed direction selected, cancel the job or than the size that is configured for press the HELP ( ) button to the tray. gain access to help. 2. Press the UP ARROW ( ) button and the DOWN ARROW ( ) button to step through the instructions. 3. Print a configuration page and verify that the tray settings match the media in the tray. See "Configuration page" on page 241. 4. Verify that the pre-feed, top-of-page, and fuser delivery- sensors (PS102, PS103, PS108) are operating and the sensor flags can move freely. See "Location of printer switches and sensors" on page 336. 5. Replace the DC controller PCA. See "DC controller PCA" on page 181. 41.X PRINTER ERROR For help press S alternates with 41.X PRINTER ERROR To continue press A printer error has occurred. X Description 1 unknown misprint error 2 beam-detect misprint error 4 no VSYNC error 7 feed-delay error 9 signal-noise error 1. Press the SELECT ( ) button to continue or press the HELP ( ) button for more information. 2. If the message persists, turn the printer power off and then on again. 3. If these errors becomes a frequent problem, replace the DC controller PCA. See "DC controller PCA" on page 181 282 Troubleshooting Q2431-90912