HP 4300 Service Manual - Page 351
Component Errors, 12.07 Jam In The, Stapler, Stapler Low On, Stapler Out, Output Paper Path
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Note Component errors Component errors will cause a control panel message to appear on the control-panel display. For more information about these messages, see "Alphabetical printer messages" on page 258 and "Numerical printer messages" on page 274. Table 80. Component error troubleshooting Possible cause Recommended action(s) The jogger mechanism or motor (M1102) is defective (stapler/stacker only). q Inspect the jogger mechanism. See "Location of the stacker and stapler/ stacker motors and solenoids" on page 346. If necessary, replace the stapler/stacker. The paddle mechanism or motor (M1101) is defective (stapler/stacker only). q Inspect the paddle mechanism. See "Location of the stacker and stapler/ stacker motors and solenoids" on page 346. If necessary, replace the stapler/stacker. q The stapler/stacker PCA is defective. Replace the stapler/stacker. Stapler mechanism or motor (M1104) is defective (stapler/stacker only). q The stapler unit has failed. Replace the stapler unit. See "Maintaining the stapler unit" on page 60. q The stapler/stacker PCA is defective. Replace the stapler/stacker. The 13.12.07 JAM IN THE STAPLER message appears on the control-panel display but there is no jam in the stapler unit (stapler/stacker only). q The staples are defective. Replace the staple cartridge. q The stapler unit is defective. Replace the stapler unit. See "Maintaining the stapler unit" on page 60. q The stapler/stacker PCA is defective. Replace the stapler/stacker. The STAPLER LOW ON STAPLES or STAPLER OUT OF STAPLES message appears on the control-panel display but there is a staple cartridge in the stapler unit (stapler/stacker only). q There are no staples in the staple cartridge. Replace the staple cartridge. See "Loading staples" on page 62. q Replace the stapler unit. See "Removing and replacing the stapler unit" on page 60. q The stapler/stacker PCA is defective. Replace the stapler/stacker. A 13.XX.YY JAM message appears on the control panel display but there is no visible jam in the stacker or stapler/stacker. q The inlet sensor (PS1101) lever does not move smoothly or is damaged. See"Location of the stacker and stapler/stacker switches and sensors" on page 345. Inspect the inlet sensor. Verify that the sensor lever can move freely. q The delivery sensor (PS1102) lever does not move smoothly or is damaged. See"Location of the stacker and stapler/stacker switches and sensors" on page 345. Inspect the delivery sensor. Verify that the sensor lever can move freely. q If necessary, replace the stacker or stapler/stacker. The OUTPUT PAPER PATH OPEN message appears on the control-panel display but the jam access and stapler unit doors are closed. q The door open switch (SW1101) is damaged or defective. See"Location of the stacker and stapler/stacker switches and sensors" on page 345. Replace the stacker or stapler/stacker. q The stapler/stacker PCA is defective. Replace the stacker or stapler/ stacker. The OPTIONAL BIN 1 FULL message appears on the control-panel display but the bin 1 is empty. q The paper full sensor (PS1106) is damaged or defective. See"Location of the stacker and stapler/stacker switches and sensors" on page 345. Replace the stacker or stapler/stacker. q The stapler/stacker PCA is defective. Replace the stacker or stapler/ stacker. Q2431-90912 Chapter 7 Troubleshooting 331