HP 4300 Service Manual - Page 301
Speed, Advanced, Functions, Open Input Trays Then Open
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Table 42. Numerical printer messages (continued) Message Description Action 13.98.00 q The face-up tray was opened 1. Remove any jammed media OPEN INPUT TRAYS THEN OPEN AND when the printer was attempting from the paper path. CLOSE TOP COVER to send a page to the duplexer. 2. Open and close the top q A page shorter than 200 mm cover. (7.87 inches) was sent to the 3. Disconnect all optional duplexer. paper-handling accessories. q A page less than 120 mm 4. Replace the feed and (4.72 inches) in width was sent to separation rollers. See the duplexer. "Tray 2 feed rollers" on page 141 (this procedure q A multi-feed paper jam has includes the separation occurred. roller). 5. Replace the DC controller PCA. See "DC controller PCA" on page 181 20 INSUFFICIENT MEMORY For help press alternates with 20 INSUFFICIENT MEMORY To continue press The printer has received more data from the computer than fits in the available memory. 1. Press the SELECT ( ) button to resume printing. Note: A loss of data will occur. 2. Reduce the complexity of the print job to avoid this error. 3. You might be able to print pages that are more complex if you add memory to the printer. 21 PAGE TOO COMPLEX For help press alternates with 21 PAGE TOO COMPLEX To continue press The printer cannot process the page quickly enough. 1. Press the SELECT ( ) button to process the page. Note: A loss of data will occur. 2. Make the page contents less complex and re-send the print job. 22 EIO X BUFFER OVERFLOW To continue press The printer's EIO card in slot X has overflowed its I/O buffer during a busy state. 1. Press the SELECT ( ) button to resume printing. Note: A loss of data will occur. 2. Check the configuration of the EIO card and the host computer. 3. If this error message persists, replace the EIO card. 22 PARALLEL I/O BUFFER OVERFLOW For help press The printer's parallel buffer has overflowed during a busy state. alternates with 22 PARALLEL I/O BUFFER OVERFLOW To continue press 1. Press the SELECT ( ) button to resume printing. Note: A loss of data will occur. 2. Check the parallel I/O configuration. Set HIGH SPEED to NO and ADVANCED FUNCTIONS to OFF. 3. Replace the formatter PCA. See "Formatter assembly" on page 161. Q2431-90912 Chapter 7 Troubleshooting 281