HP 4300 Service Manual - Page 288

Table 41. Alphabetical printer messages (continued) Message Description Action SIZE MISMATCH TRAY XX= For help press alternates with READY For menus press The tray is loaded with media that 1. Adjust the side and rear is longer or shorter in the feed paper guides against the direction than the size setting for paper. From the control the tray. panel, set the tray 1 paper size to the media size that will be used in tray 1. 2. If the media being used is Letter, A4, Executive, B5 JIS, A5, or Legal size, the tray switch should be set to "standard." Set the tray switch to "custom" for all other media sizes. The custom size switch must be set before the size can be selected at the control panel. 3. Print a configuration page and verify that the tray size settings match the actual tray settings. If the settings do not match, verify that the tray size sensors are correctly functioning. If they are not, replace the media-size sensors (SW102, SW801, or SW1). See figure 213 on page 336, figure 217 on page 340, or figure 220 on page 343. Verify that the sensor "fingers" inside the tray are engaging the tray sensor correctly. See "Tray 2, 500-, 1,500-sheet feeder media size detection" on page 83. 4. Replace the indicated feeder control PCA. For the 500-sheet feeder, see "500-sheet feeder control PCA" on page 207. For the 1,500-sheet feeder, see "1,500-sheet feeder control PCA" on page 220. 5. Replace the DC controller PCA. See "DC controller PCA" on page 181. STANDARD OUTPUT BIN FULL Remove all paper from bin The top (standard) output bin is full and must be emptied. 1. Empty the top output bin. 2. If the error persists, verify that the output bin sensor (PS104) is operating and that the sensor arm can freely move. See figure 213 on page 336. 268 Troubleshooting Q2431-90912