HP 4300 Service Manual - Page 49
HP-authorized resellers and support, HP service agreements, HP PartnerCare, Service approach - dtn
UPC - 808736312264
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HP provides free telephone support during the product warranty period. When you call, you will be connected to a responsive team waiting to help you. For the number you should call in your country/region, see the support sheet that came in the box with your printer. Before calling have the following information available: q product name (for example, HP LaserJet 4300 dtns) q product serial number (found on the underside of the control-panel door. q the date of purchase of your printer and a description of the problem you are experiencing Test the software installation. Attempt to print a test page from the software program. Try reinstalling the software. If reinstalling the software does not correct the problem, see the Readme file on the CD-ROM that came with the printer, or call the phone number for your country/region (phone numbers are listed on the support sheet that came in the box with the printer). You can also find answers to frequently asked questions at the following websites: q htpp//:www.hp.com/support/lj4200 q htpp//:www.hp.com/support/lj4300 HP-authorized resellers and support To locate HP-authorized resellers and support, call (1) (800) 243-9816 in the U.S. or (1) (800) 387-3867 in Canada. See "Worldwide service and support offices" on page 30 for areas outside of North America. HP service agreements For information about HP service agreements, call (1) (800) 743-8305 in the U.S. or (1) (800) 268-1221 in Canada. HP PartnerCare You can use the following information to contact HP PartnerCare: q for PartnerShip Web, http://www.partner.americas.hp.com q for Connect Online, http://www.connect-online.hp.com q for Asia Pacific countries/regions, http://partnercare.asiapac.hp.com q for Canada Partner, http://www.canada.hp.com q for Latin America, http://www.conecta.latinamerica.hp.com Q2431-90912 Chapter 2 Service approach 29