HP 4300 Service Manual - Page 299
JAM IN STAPLER, JAM IN OUTPUT DEVICE, For help press, than the specified time.
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Table 42. Numerical printer messages (continued) Message Description Action 13.12.07 JAM IN STAPLER Note: The stapler/stacker LED blinks in amber (this error applies to the stapler/stacker only). There is a jam in the stapler cartridge (the stapler did not finish stapling but its motor was able to return to its home position). 1. Press the HELP ( ) button for detailed information. 2. Press the UP ARROW ( ) button and the DOWN ARROW ( ) button to step through the instructions. 3. Remove any jammed paper from the stapler/stacker. 4. Remove the staple cartridge from the stapler unit. 5. Push the green door on the end of the staple cartridge up (in the direction of the arrows). 6. Remove the jammed staple. 7. Close the staple cartridge door. Replace the cartridge in the stapler unit. 8. Close the staple unit. 9. If the error persists, replace the staple cartridge. 10. If the error persists, replace the stapler unit. See "Removing and replacing the stapler unit" on page 60. 13.12.08 JAM IN OUTPUT DEVICE Note: The stapler/stacker LED blinks in amber (this error applies to the stapler/stacker only). The output bin page-detection 1. Press the HELP ( ) button sensor has been active for longer for detailed information. than the specified time. 2. Press the UP ARROW ( ) button and the DOWN ARROW ( ) button to step through the instructions. 3. Remove all of the pages from the output bin. 4. Open the jam-access door and remove all of the pages. Close the access door. 5. If this error message persists, replace the stapler/stacker. 13.12.09 JAM IN OUTPUT DEVICE For help press The stacker or staple/stacker inlet sensor has been active for longer than a specified time. Note: The stacker or stapler/stacker LED blinks in amber. 1. Press the HELP ( ) button for detailed information. 2. Press the UP ARROW ( ) button and the DOWN ARROW ( ) button to step through the instructions 3. Open the jam-access door and remove all of the pages. Close the access door. 4. If this error message persists, replace the stacker or stapler/stacker. Q2431-90912 Chapter 7 Troubleshooting 279