Section |
Page |
Table of contents |
5 |
List of figures |
11 |
List of tables |
17 |
Printer description |
21 |
Printer configurations |
23 |
Model and serial numbers |
24 |
Site requirements |
25 |
Printer specifications |
25 |
Physical dimensions |
26 |
Printer weights (without print cartridge) |
27 |
Environmental specifications |
27 |
Paper specifications |
29 |
Supported sizes and weights of media |
30 |
Supported types of media |
34 |
Guidelines for using paper |
34 |
Paper weight equivalence table |
35 |
Labels |
36 |
Overhead transparencies |
36 |
Envelopes |
37 |
Envelope construction |
37 |
Envelopes with double-side-seams |
37 |
Envelopes with adhesive strips or flaps |
37 |
Envelope margins |
38 |
Envelope storage |
38 |
Card stock and heavy paper |
38 |
Card stock construction |
38 |
Card stock guidelines |
38 |
Types of print media to avoid |
39 |
Safety information |
40 |
Print cartridge and toner safety |
40 |
Handling and storage |
40 |
First aid measures |
40 |
Clothing contact |
40 |
Additional information |
40 |
Laser safety |
40 |
Laser safety statement (U.S.) |
40 |
EMI statement (Korea) |
41 |
VCCI statement (Japan) |
41 |
Laser statement (Finland) |
42 |
Regulatory information |
43 |
FCC regulations |
43 |
Environmental product stewardship program |
44 |
Protecting the environment |
44 |
Energy consumption |
44 |
Toner consumption |
44 |
Paper use |
44 |
Plastics |
44 |
HP LaserJet printing supplies |
44 |
Paper |
44 |
Material restrictions |
45 |
For more information |
45 |
HPPrinting Supplies Returns and Recycling program information |
45 |
U.S. returns |
45 |
NonU.S. returns |
45 |
Declarations of Conformity |
46 |
Declaration of Conformity |
46 |
Canadian DOC regulations |
46 |
Service approach |
47 |
Service approach |
48 |
Parts and supplies |
48 |
Ordering information |
48 |
Related documentation and software |
48 |
Support |
48 |
HP-authorized resellers and support |
49 |
HP service agreements |
49 |
HP PartnerCare |
49 |
Worldwide service and support offices |
50 |
Print-cartridge information |
51 |
Refilled print cartridges |
51 |
Recycling print cartridges |
51 |
Returns |
51 |
HewlettPackard limited warranty statement |
52 |
Limited warranty for toner cartridge life |
53 |
Printer operation |
55 |
Using the control panel |
56 |
Control-panel layout |
56 |
Control-panel lights |
56 |
Control-panel buttons |
57 |
Using the printer Help system |
57 |
Settings and defaults |
58 |
Setting the control-panel display language |
58 |
Control-panel menus |
59 |
Overview |
59 |
Printing and changing control-panel menus |
59 |
To print a control-panel menu map |
59 |
To change a control-panel setting |
60 |
Retrieve Job menu |
61 |
Information menu |
61 |
Paper Handling menu |
62 |
Configure Device menu |
64 |
Printing submenu |
64 |
PCL sub-submenu (a submenu in the printing submenu) |
65 |
Print Quality submenu |
66 |
System Setup submenu |
69 |
Stapler/stacker submenu |
71 |
I/O submenu |
72 |
Printer maintenance |
73 |
Cleaning the printer and accessories |
74 |
Cleaning the fuser |
75 |
Running the cleaning page manually |
76 |
To run the cleaning page manually |
76 |
Running the cleaning page automatically |
77 |
To run the cleaning page automatically |
77 |
Cleaning spilled toner |
77 |
Performing preventative maintenance |
78 |
Resetting the maintenance-kit counter |
78 |
Expected life of components |
79 |
Maintaining the stapler unit |
80 |
Removing and replacing the stapler unit |
80 |
To remove and replace the stapler unit |
80 |
Loading staples |
82 |
To load staples |
82 |
Downloading a remote firmware update |
83 |
Theory of operation |
85 |
Introduction |
87 |
Basic operation of the printer |
87 |
Printer operating sequence |
87 |
Control system overview |
88 |
Pickup and feed system overview |
88 |
Laser/scanner system overview |
88 |
Image formation system overview |
88 |
General descriptions |
89 |
DC controller PCA |
89 |
Motor and fan control |
90 |
Power supply |
91 |
Fuser-control circuit |
91 |
Fuser over-temperature protection |
92 |
High-voltage circuit |
93 |
Low-voltage circuit |
94 |
Overcurrent/overvoltage protection |
95 |
Toner detection |
95 |
Cartridge detection |
95 |
Cartridge memory |
95 |
Laser/scanner assembly |
96 |
Laser/scanner control |
97 |
Paper pickup system |
98 |
Paper pickup and feed block |
99 |
Printing from tray 1 |
100 |
Printing from tray 2 |
102 |
Tray 2, 500-, 1,500-sheet feeder media size detection |
103 |
Lifter-driver operation |
104 |
Multiple feed prevention |
104 |
Media skew prevention |
105 |
Fixing/delivery block |
106 |
Printer jam detection |
107 |
Printer pickup delay jam from tray 1 |
107 |
Printer pickup delay jam from tray 2 |
107 |
Printer pickup stationary jam |
107 |
Printer delivery wrap jam when feeding regular media |
108 |
Printer delivery wrap jam when feeding non-regular media |
108 |
Printer delivery delay jam |
108 |
Printer door open jam |
109 |
Printer residual media jam |
109 |
Printing from the 500-sheet feeder |
110 |
500-sheet feeder pickup and feeding |
110 |
Printing from the 1,500-sheet feeder |
112 |
1,500-sheet feeder pickup and feeding |
112 |
1,500-sheet feeder lifting mechanism |
114 |
Envelope feeder |
115 |
Envelope feeder pickup and feeding |
116 |
Envelope feeder jam detection |
117 |
Envelope feeder pickup delay jam |
117 |
Envelope feeder pickup stationary jam |
117 |
Duplexer |
118 |
Reversing and duplexer pickup |
119 |
Duplexer jam detection |
120 |
Stacker and stapler/stacker |
121 |
Stacker |
123 |
Stacker feed and delivery |
124 |
Stacker jam detection |
125 |
Stacker feed jam |
125 |
Stacker feed stationary jam |
125 |
Stacker residual media jam |
125 |
Stapler/stacker |
126 |
Stapler/stacker feed and delivery |
127 |
Staple mode feed and delivery |
129 |
Stapler unit |
133 |
Stapler unit operation |
134 |
Staple level detection |
136 |
Stack mode feed and delivery |
136 |
Stapler/stacker jam detection |
137 |
Stapler/stacker feed jam |
137 |
Stapler/stacker feed stationary jam |
137 |
Stapler/stacker delivery jam |
137 |
Stapler/stacker residual media jam |
137 |
Imageformation system |
138 |
Electrostatic latentimage formation |
140 |
Primary charging |
140 |
Writing the image |
141 |
Developing the image |
142 |
Transferring the image |
143 |
Fusing the image |
144 |
Cleaning the transfer charging roller and photosensitive drum |
145 |
Print cartridge memory chip |
146 |
Formatter system |
147 |
PowerSave |
147 |
Resolution Enhancement technology |
147 |
EconoMode |
148 |
Input/output |
148 |
Parallel interface |
148 |
Expanded I/O |
148 |
Flash |
148 |
Hard-disk accessory |
148 |
CPU |
148 |
Printer memory |
149 |
Read-only memory |
149 |
Random-access memory |
149 |
DIMM slots |
149 |
Firmware DIMM |
149 |
Nonvolatile memory |
149 |
Memory Enhancement technology |
149 |
PJL overview |
150 |
PML |
150 |
Control panel |
150 |
Removing and replacing parts |
151 |
Removal and replacement strategy |
153 |
Required tools |
153 |
Before performing service |
153 |
After completing service |
153 |
Screws used in the printer |
154 |
Parts-removal tree |
155 |
Printer input tray, and cabinet wheel locks |
156 |
User-replaceable parts |
157 |
Print cartridge |
157 |
Transfer roller |
158 |
Tray 1 pickup roller |
159 |
Tray1 separation pad |
160 |
Tray2 feed rollers |
161 |
Covers, tray1, and the rear output bin |
163 |
Accessory covers and the tray2 extension door |
163 |
Formatter cover |
165 |
Top cover |
166 |
Rightside cover |
169 |
Leftside cover |
171 |
Tray1 |
172 |
Rear output bin |
175 |
Controlpanel display |
176 |
Controlpanel overlay |
176 |
Controlpanel assembly |
177 |
Internal components |
180 |
Firmware DIMM |
180 |
Formatter assembly |
181 |
Fuser |
182 |
Output delivery assembly |
183 |
Duplexing pendulum assembly |
185 |
Tray2 mediasize sensor |
187 |
Main cooling fan (left side) |
188 |
Cooling fan (right side; HPLaserJet4300 series printer only) |
190 |
Laser/scanner assembly |
193 |
Print-cartridge motor (HPLaserJet4300 series printer only) |
195 |
Main motor |
197 |
Tray2 lifter-drive assembly |
199 |
DCcontrollerPCA |
201 |
Paperpickup assembly, |
203 |
Main drive assembly |
206 |
Power supply |
208 |
Paper-feed belt assembly |
211 |
Tray1 paperpickup assembly |
212 |
Paper feed assembly |
215 |
Registration assembly |
218 |
Transfer assembly |
220 |
Accessories |
224 |
500sheet feeder assembly |
224 |
500sheet feed rollers |
224 |
500-sheet feeder right-side cover |
224 |
500sheet feeder controlPCA |
227 |
500sheet feeder mediasize sensor |
228 |
500sheet feeder lifterdrive assembly |
229 |
500sheet feeder paperpickup drive assembly |
230 |
1,500sheet feeder assembly |
234 |
1,500sheet feeder feed rollers |
234 |
1,500sheet feeder separation roller |
234 |
1,500sheet feeder door |
235 |
1,500sheet feeder rear cover |
237 |
1,500sheet feeder rightside cover |
238 |
1,500sheet feeder controlPCA |
240 |
1,500sheet feeder mediasize sensor |
241 |
1,500sheet feeder lifterdrive assembly |
242 |
1,500sheet feeder paperpickup drive assembly |
245 |
Troubleshooting |
247 |
Introduction |
250 |
Troubleshooting process |
251 |
Initial troubleshooting checklist |
252 |
Troubleshooting flowchart |
254 |
Power-on checks |
256 |
Overview |
256 |
Troubleshooting tools |
259 |
Information pages |
259 |
Menu map |
260 |
Configuration page |
261 |
Supplies status page |
262 |
EmbeddedWebserver |
263 |
Gaining access to the embeddedWebserver |
263 |
Information tab |
264 |
Settings tab |
264 |
Networking tab |
264 |
Other links |
265 |
Printer Status and Alerts software |
265 |
To select status messages |
266 |
To view status messages and information |
266 |
Controlpanel menus |
267 |
Using controlpanel menus |
267 |
Resets submenu |
267 |
Diagnostics menu |
268 |
Service menu (service PIN codes) |
269 |
Service ID |
270 |
Restoring the Service ID |
270 |
Converting the ServiceID to an actual date |
270 |
Printer resets and poweron modes |
271 |
Cold reset |
271 |
To perform a cold reset |
271 |
NVRAM initialization |
271 |
To initialize NVRAM |
271 |
Harddisk initialization |
272 |
To initialize the hard disk |
272 |
Poweron bypass |
272 |
Skip disk load |
272 |
Self test |
273 |
Test pages |
274 |
Engine test page |
274 |
Formatter test page |
274 |
Interface troubleshooting |
275 |
Communications checks |
275 |
Computer direct connect (parallel) test |
275 |
EIO troubleshooting |
275 |
Jetdirect page |
276 |
Displaymessage troubleshooting |
277 |
Status messages |
277 |
Warning messages |
277 |
Error messages |
277 |
Criticalerror messages |
277 |
Alphabetical printer messages |
278 |
Numerical printer messages |
294 |
Paperpath troubleshooting |
315 |
Overview |
315 |
Paperjam recovery |
316 |
To disable the paperjam recovery |
316 |
Avoiding paper jams |
317 |
Persistent jams |
318 |
Basic troubleshooting for persistent jams |
318 |
Data collection |
318 |
General paperpath troubleshooting |
319 |
Paperpath checklist |
319 |
Paperpath test |
320 |
To perform a paper test |
320 |
Jams in tray 1 |
321 |
Jams in tray2 |
321 |
Jams in tray3 and/or tray4 |
322 |
Jams in the paper path |
323 |
Jams in the duplex path |
323 |
Media transport problems |
324 |
Multiple pages feed |
324 |
Paper is wrinkled or folded |
324 |
Paper is skewed |
325 |
Image-formation troubleshooting |
326 |
Print quality problems associated with media |
326 |
Overhead transparency defects |
327 |
Print quality problems associated with the environment |
327 |
Print quality problems associated with jams |
327 |
Image defects |
328 |
Overview |
328 |
Image quality |
328 |
Check the print cartridge |
329 |
EconoMode |
329 |
Half selftest functional check |
330 |
Drum rotation functional check |
330 |
Image defect tables |
331 |
Repetitive defects troubleshooting |
345 |
Troubleshooting the stacker and the stapler/stacker |
346 |
Overview |
346 |
Initial checks |
346 |
Jam errors |
347 |
Stacker and stapler/stacker paper path |
347 |
Stacker paper path test |
347 |
Stapler/stacker paper path test |
348 |
Paper transport errors |
350 |
Malfunction errors |
350 |
Component errors |
351 |
Printer component locations |
352 |
Main printer parts |
352 |
Printer switches and sensors |
356 |
Printer motors and fans |
357 |
Printer PCAs |
358 |
Accessory component locations |
359 |
500sheet feeder main parts |
359 |
500sheet feeder switches, sensors, solenoids, andPCAs |
360 |
1,500sheet feeder main parts |
361 |
1,500sheet feeder switches, sensors, solenoids, andPCAs |
363 |
Stapler/stacker stapler assembly |
364 |
Stacker and stapler/stacker switches and sensors |
365 |
Stacker and stapler/stacker motors and solenoids |
366 |
Stacker and stapler/stacker PCAs |
367 |
Printer and accessory wiring diagrams |
368 |
DC controller block diagram |
376 |
General timing diagrams |
377 |
Parts and diagrams |
381 |
Ordering parts, supplies, and getting support |
382 |
Ordering information |
382 |
Related documentation and software |
382 |
Support |
382 |
HP-authorized resellers and support |
383 |
HP service agreements |
383 |
HP PartnerCare |
383 |
Accessories and supplies |
384 |
How to use the parts lists and diagrams |
387 |
Parts diagrams and lists |
388 |
Alphabetical parts list |
425 |
Numerical parts list |
429 |