HP LH4r HP Netserver LC 2000 Installation Guide - Page 140

Common Installation Problems

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Chapter 12 Troubleshooting ◊ Event Log Report Utility: Displays all logged HP NetServer management events, Power-On Self Test (POST) errors and other system events. ◊ More NetServer Utilities>>Diskette Library: Enables you to conveniently generate any flexible diskette available on the HP Navigator CD-ROM. For example, you can create the following diskettes: BIOS Update, NOS Drivers, and DiagTools. • For problems with Integrated Remote Assistant, refer to the HP NetServer Remote Administrator Guide or Information Assistant. • For problems with the network interface controller board (NIC), refer to its documentation in Information Assistant. • For problems with the disk array controller board (DAC), if you have one, refer to the HP NetRAID Series User Guide for HP NetRAID and HP NetRAID-1 in Information Assistant. • For problems with HP TopTools, refer to the HP TopTools Administrator Guide on the HP Web Site at: http://www.hp.com/toptools • For general information on management products, refer to http://www.hp.com/go/netserver and search for "management." Common Installation Problems The following sections contain general procedures to help you locate installation problems. If you need assistance, contact your reseller first. If you need to get assistance from Hewlett-Packard, refer to the "Warranty and Service/Support Booklet" for information on service and support. If the System Will Not Power On Follow these steps if the Power On/Off/Sleep LED does not turn green after you press the Power On button: 1. Verify all cables and power cords are firmly plugged into the proper receptacles. 2. If the HP NetServer is plugged into a switched multiple-outlet box, ensure the switch on the outlet box is turned on. 132

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Chapter 12
Troubleshooting
132
◊
Event Log Report Utility:
Displays all logged HP NetServer
management events, Power-On Self Test (POST) errors and other
system events.
◊
More NetServer Utilities>>Diskette Library:
Enables you to
conveniently generate any flexible diskette available on the HP
Navigator CD-ROM. For example, you can create the following
diskettes: BIOS Update, NOS Drivers, and
DiagTools.
•
For problems with Integrated Remote Assistant, refer to the
HP NetServer Remote Administrator Guide
or Information Assistant.
•
For problems with the network interface controller board (NIC), refer to its
documentation in Information Assistant.
•
For problems with the disk array controller board (DAC), if you have one,
refer to the
HP NetRAID Series User Guide for HP NetRAID and HP
NetRAID-1
in Information Assistant.
•
For problems with HP TopTools, refer to the
HP
TopTools Administrator
Guide
on the HP Web Site at:
•
For general information on management products, refer to
and search for "management."
Common Installation Problems
The following sections contain general procedures to help you locate installation
problems. If you need assistance, contact your reseller first. If you need to get
assistance from Hewlett-Packard, refer to the "Warranty and Service/Support
Booklet" for information on service and support.
If the System Will Not Power On
Follow these steps if the Power On/Off/Sleep LED does not turn green after you
press the Power On button:
1.
Verify all cables and power cords are firmly plugged into the proper
receptacles.
2.
If the HP NetServer is plugged into a switched multiple-outlet box, ensure
the switch on the outlet box is turned on.