HP LH4r HP Netserver LC 2000 Installation Guide - Page 143

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Chapter 12 Troubleshooting The following table describes common errors and the corrective action you may take to remedy the problem: Table 12-1. POST Error Messages Message Corrective Action Operating system not found Keyboard error Mouse error Incorrect System Configuration Check whether the drive from which you are booting has the power and SCSI flat cables connected. Verify that the SCSI cable is securely plugged into the SCSI controller board. Narrow (50-pin) SCSI devices require the wide-to-narrow SCSI adapter with the white body on the SCSI cable. Check that the boot device is enabled in the Hardware Security submenu under the Security menu of the Setup Utility. If possible, check the drive by moving it to another system. If the problem persists, contact your service and support organization. Verify that the boot device has an operating system installed. Check that the keyboard is connected to the correct connector (not the mouse connector) at the rear of the system. Replace the keyboard. If the problem persists, contact your service and support organization. Check that the mouse is connected to the correct connector (not the keyboard connector) at the rear of the system. Replace the mouse. If the problem persists, contact your service and support organization. Press the F2 key to run the Setup Utility. Change settings as required. Press the F10 function key to exit, and answer "Yes" to save the changes. No Error Messages Displayed If a POST error is detected before the video display starts, a beep error message may be generated. If so, refer to the list of Beep Codes in Information Assistant. General Checks 1. All external cables and power cables are firmly plugged in. 135

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Chapter 12
Troubleshooting
135
The following table describes common errors and the corrective action you may
take to remedy the problem:
Table 12-1. POST Error Messages
Message
Corrective Action
Operating system
not found
Check whether the drive from which you are booting has
the power and SCSI flat cables connected. Verify that the
SCSI cable is securely plugged into the SCSI controller
board. Narrow (50-pin) SCSI devices require the
wide-to-narrow SCSI adapter with the white body on the
SCSI cable.
Check that the boot device is enabled in the Hardware
Security submenu under the Security menu of the Setup
Utility. If possible, check the drive by moving it to
another system. If the problem persists, contact your
service and support organization.
Verify that the boot device has an operating system
installed.
Keyboard error
Check that the keyboard is connected to the correct
connector (
not the mouse connector
) at the rear of the
system.
Replace the keyboard. If the problem persists, contact
your service and support organization.
Mouse error
Check that the mouse is connected to the correct
connector (
not the keyboard connector
) at the rear of
the system.
Replace the mouse. If the problem persists, contact your
service and support organization.
Incorrect System
Configuration
Press the
F2
key to run the Setup Utility. Change settings
as required. Press the
F10
function key to exit, and
answer "Yes" to save the changes.
No Error Messages Displayed
If a POST error is detected before the video display starts, a beep error message
may be generated. If so, refer to the list of Beep Codes in Information Assistant.
General Checks
1.
All external cables and power cables are firmly plugged in.