HP LH4r HP Netserver LC 2000 Installation Guide - Page 142

Error Message Is Displayed

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Chapter 12 Troubleshooting 4. Remove all third-party options, and reinstall one at a time, checking the system after each installation. 5. Replace all covers, and reconnect the power cord and other cables. 6. Restart the NetServer. If the system does not function, refer to one of the following sections, depending upon the message displayed: ◊ "Error Message Is Displayed" ◊ "No Error Message Displayed" 7. If the system will still not restart, clear the system configuration and restart the system, as described in "Clearing the System Configuration." Error Message Is Displayed There are two types of error messages displayed on the monitor that may indicate why the HP NetServer is not booting. These are: • Highlighted error messages (white text on gray background). Press Enter to see a definition of the message and what action to take to remedy the problem. • Error messages displayed in normal video. If an HP NetServer configuration error is reported during the startup routine, clear the system configuration memory and reconfigure as described under "Clearing the System Configuration," and restart the HP NetServer. Power On Self Test (POST) Error Messages Use these steps to check hardware POST errors, when displayed. 1. If an error occurs during the power-on self test (POST), press Enter to view system error to display details of the error. The POST process occurs when the HP NetServer boots. 2. Follow the instructions on the screen. 3. Correct the error before proceeding, even if the HP NetServer appears to start successfully. 4. If the HP NetServer starts, but the POST hardware test still reports an error message, clear the system configuration memory, as described in "Clearing the System Configuration." 134

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Chapter 12
Troubleshooting
134
4.
Remove all third-party options, and reinstall one at a time, checking the
system after each installation.
5.
Replace all covers, and reconnect the power cord and other cables.
6.
Restart the NetServer.
If the system does not function, refer to one of the following sections,
depending upon the message displayed:
◊
"Error Message Is Displayed"
◊
"No Error Message Displayed"
7.
If the system will still not restart, clear the system configuration and restart
the system, as described in "Clearing the System Configuration."
Error Message Is Displayed
There are two types of error messages displayed on the monitor that may indicate
why the HP NetServer is not booting. These are:
•
Highlighted error messages (white text on gray background).
Press
Enter
to see a definition of the message and what action to take to
remedy the problem.
•
Error messages displayed in normal video.
If an HP NetServer configuration error is reported during the startup
routine, clear the system configuration memory and reconfigure as
described under "Clearing the System Configuration," and restart the HP
NetServer.
Power On Self Test (POST) Error Messages
Use these steps to check hardware POST errors, when displayed.
1.
If an error occurs during the power-on self test (POST), press
Enter
to
view system error to display details of the error.
The POST process occurs when the HP NetServer boots.
2.
Follow the instructions on the screen.
3.
Correct the error before proceeding, even if the HP NetServer appears to
start successfully.
4.
If the HP NetServer starts, but the POST hardware test still reports an error
message, clear the system configuration memory, as described in "Clearing
the System Configuration."