HP Officejet Pro 3620 User Guide - Page 53

You probably use a FoIP service (provided by your telephone company) when you: • Dial a special access code along with the fax number, or • Have an IP converter box that connects to the Internet and provides analog phone ports for the fax connection. NOTE: You can only send and receive faxes by connecting a phone cord to the port labeled "1-LINE" on the printer. This means that your connection to the Internet must be done either through a converter box (which supplies regular analog phone jacks for fax connections) or your telephone company. TIP: Support for traditional fax transmission over any Internet protocol telephone systems are often limited. If you experience problems faxing, try using a slower fax speed or disabling the fax error-correction mode (ECM). However, if you turn off ECM, you cannot send color faxes. (For more information about changing the fax speed, see Set the fax speed. For more information about using ECM, see Set the Error Correction Mode. If you have questions about Internet faxing, contact your Internet faxing services support department or your local service provider for further assistance. Clear the fax log Use the following steps to clear the fax log. NOTE: Clearing the fax log also deletes all faxes stored in memory. To clear the fax log 1. From the Home screen on the printer control panel, press the (Setup) button. 2. Using the buttons to the right, scroll to and select Fax Setup, select Fax Tools, and then select Clear Fax Log. View the Call History Use the following procedure to view a list of all the calls placed from the printer. NOTE: The call history cannot be printed. You can only view it from the printer control panel display. To view the Call History 1. From the Home screen on the printer control panel, press the button next to Fax. 2. Press the button next to Quick Contacts, and then, using the buttons to the right, scroll to and select Call History. Use reports You can set up the printer to print error reports and confirmation reports automatically for each fax you send and receive. You can also manually print system reports as required; these reports provide useful system information about the printer. By default, the printer is set to print a report only if there is a problem sending or receiving a fax. A confirmation message that indicates whether a fax was successfully sent appears briefly on the control panel display after each transaction. NOTE: 1 If the reports are not legible, check the estimated ink level from the control panel or the HP software. For more information, see Printer management tools. NOTE: 2 Ink level alerts and indicators provide estimates for planning purposes only. When you receive a low-ink alert, consider having a replacement ink cartridge available to avoid possible printing delays. You would only need to replace ink cartridge when print quality becomes unacceptable. NOTE: 3 Ensure that the printhead and ink cartridge are in good conditions and installed properly. For more information, see Work with ink cartridges. Use reports 49