HP OmniBook xe3-gf HP Omnibook XE3-GF - Corporate Evaluators Guide - Edition 4 - Page 133

To prepare your computer for shipment - and hard drive and replace

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Service and Support Obtaining Repair Service To prepare your computer for shipment 1. Important. Back up the contents of your hard disk drive to floppy disks, tape, or a network drive. While your computer is being repaired, the hard disk may be replaced or reformatted. 2. Hewlett-Packard cannot guarantee the return of removable components. Please remove the following before you send your computer for service: • PC cards • AC adapter and power cord • CDs in the CD player • floppy disks in the floppy disk drive 3. When shipping your computer to Hewlett-Packard, please use the original product packaging or other substantial packaging in order to avoid damage in transit. Make sure to wrap at least three inches of protection around the unit and the courier will put it into one of their boxes. Corporate Evaluator's Guide 133

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Service and Support
Obtaining Repair Service
Corporate Evaluator’s Guide
133
To prepare your computer for shipment
1.
Important.
Back up the contents of your hard disk drive to floppy disks, tape, or a
network drive.
While your computer is being repaired, the hard disk may be replaced or reformatted.
2.
Hewlett-Packard cannot guarantee the return of removable components. Please
remove the following before you send your computer for service:
•
PC cards
•
AC adapter and power cord
•
CDs in the CD player
•
floppy disks in the floppy disk drive
3.
When shipping your computer to Hewlett-Packard, please use the original product
packaging or other substantial packaging in order to avoid damage in transit. Make
sure to wrap at least three inches of protection around the unit and the courier will put
it into one of their boxes.