HP OmniBook xe3-gf HP Omnibook XE3-GF - Corporate Evaluators Guide - Edition 4 - Page 142

Keyboard, touch pad, and mouse problems

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Solving Problems with Your Computer Troubleshooting Techniques • Check settings in the BIOS Setup utility: 1. Restart the computer: click Start, Shut Down (or Turn Off Computer), Restart. 2. When the HP logo appears, press F2 to enter BIOS Setup. 3. From the System Devices menu, make sure Infrared port is enabled and FIR mode is selected. 4. Press F10 to save and exit BIOS Setup. • Make sure only one application is using the infrared port. • For Windows 98, see c:\hp\Drivers\Fir\Readme.txt for additional information. Keyboard, touch pad, and mouse problems If the touch pad is difficult to control • Customize the touch pad by modifying Mouse properties: click Start, Settings, Control Panel, then double-click Mouse (Windows 98 or 2000), or click Start, Control Panel, Printers and Other Hardware, Mouse (Windows XP). If the pointing devices don't work • Don't touch the touch pad while booting or resuming. If this happens, try the following: • Press a key on the keyboard to restore normal operation. • Suspend and resume operation using the standby button. • Restart the computer: click Start, Shut Down (or Turn Off Computer), Restart. If an external mouse doesn't work • Standby or shut down the computer before you attach the mouse, to ensure that it will be detected properly. If you want to go back to using the touch pad, you must standby or shut down the computer before you detach the mouse. If the embedded numeric keypad doesn't work • Make sure Num Lock is on-that you have pressed Fn+F8 to activate the numeric keypad and that you have pressed the Lock key to turn on number lock. • Don't touch the touch pad while booting or resuming-see above. 142 Corporate Evaluator's Guide

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Solving Problems with Your Computer
Troubleshooting Techniques
142
Corporate Evaluator’s Guide
•
Check settings in the BIOS Setup utility:
1.
Restart the computer: click Start, Shut Down (or Turn Off Computer), Restart.
2.
When the HP logo appears, press F2 to enter BIOS Setup.
3.
From the System Devices menu, make sure Infrared port is enabled and FIR mode
is selected.
4.
Press F10 to save and exit BIOS Setup.
•
Make sure only one application is using the infrared port.
•
For Windows 98, see c:\hp\Drivers\Fir\Readme.txt for additional information.
Keyboard, touch pad, and mouse problems
If the touch pad is difficult to control
•
Customize the touch pad by modifying Mouse properties: click Start, Settings,
Control Panel, then double-click Mouse (Windows 98 or 2000), or click Start,
Control Panel, Printers and Other Hardware, Mouse (Windows XP).
If the pointing devices don’t work
•
Don’t touch the touch pad while booting or resuming. If this happens, try the
following:
•
Press a key on the keyboard to restore normal operation.
•
Suspend and resume operation using the standby button.
•
Restart the computer: click Start, Shut Down (or Turn Off Computer), Restart.
If an external mouse doesn’t work
•
Standby or shut down the computer before you attach the mouse, to ensure that it will
be detected properly.
If you want to go back to using the touch pad, you must standby or shut down the
computer before you detach the mouse.
If the embedded numeric keypad doesn’t work
•
Make sure Num Lock is on—that you have pressed Fn+F8 to activate the numeric
keypad and that you have pressed the Lock key to turn on number lock.
•
Don’t touch the touch pad while booting or resuming—see above.