HP Photosmart R717 HP Photosmart R717 Digital Camera with HP Instant Share - U - Page 148

Problem Possible cause Solution The Lithium Ion battery will not charge (continued). Battery voltage is too low for charging to start. The camera will not attempt to charge a battery that may be damaged or over-discharged. Remove the battery from the camera and charge it in the HP quick recharger for R-series cameras or the spare battery charging bay of the dock (both purchased separately), then try it in the camera again. If this does not work, it is likely that the battery is bad. Purchase a new Lithium Ion battery and try again (see page 193). The camera does not respond when I press a button. The camera is turned off or has shut down. The camera is connected to a computer. Turn on the camera. Most of the camera buttons do not respond when the camera is connected to a computer. If they respond, it is only to turn the Image Display on if it is off, or, in some cases, turn the Image Display off if it is on. The camera is processing an image. Wait until the Power/Memory light turns solid green, indicating the camera has completed processing the previously taken image. The battery is Replace or recharge the battery. drained. 148 HP Photosmart R717 User's Manual