HP Photosmart R717 HP Photosmart R717 Digital Camera with HP Instant Share - U - Page 149

Problem Possible cause Solution The camera does not respond when I press a button (continued). The camera has stopped operating. • Reset the camera (if the AC adapter is connected to the camera, disconnect it first). See page 136. • Reset the camera • Check to see if the memory card is defective. If it is defective, replace the memory card (see page 18). • Format the internal memory and/or the optional memory card (see page 18). The camera needs time to lock focus and exposure. Use Focus Lock (see page 41). The camera is using a flash setting with Red-eye Reduction. It will take longer to take a picture with Red-eye Reduction. The shutter is delayed because of the additional flash. In turn, make sure your subjects wait for the second flash. The scene is dark and the camera is taking a long exposure. • Use the flash. • If using flash is not possible, then use a tripod to keep the camera steady during the long exposure time. • Make sure that the Focus Assist light is set to Auto (see page 124). Troubleshooting and Support 149