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Kyocera TASKalfa 5002i Fax System 12 Operation Guide R4 2016.08 - Page 233

Troubleshooting > Error Code List

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Troubleshooting > Error Code List Error Code E04200 U04200 E04300 U04300 E04400 U04400 E04500 U04500 E05100 U05100 E05200 U05200 E05300 U05300 E14000 U14000 E14100 U14100 E19000 U19000 E19100 U19100 E19300 U19300 1101 1102 1104 1105 1106 Possible Cause/Action Encrypted transmission was canceled because the specified box is not registered. Encrypted transmission was canceled because the recipient fax is not equipped with an encrypted communication function. Encrypted transmission was canceled because the encryption key does not match. Encrypted reception was canceled because the encryption key does not match. Transmission was canceled because communication requirements are not met due to the transmission restriction set on this machine. Check with the recipient. Reception was canceled because communication requirements are not met due to the reception restriction set on this machine. Reception was rejected by the recipient because communication requirements are not met due to the reception restriction set on the recipient machine. Check with the recipient. Reception to the Sub Address Box was stopped because there is no more free space in the memory of this machine. Create free space by outputting the data stored in the memory, or cancel the reception to the Sub Address Box. Transmission to the Sub Address Box or sub address box on our-brand recipient machine was stopped because there is no more free space in the memory of the recipient machine. Check with the recipient. Memory reception was stopped because there is no more free space in the memory of this machine. Create free space by outputting the data stored in the memory, and ask the sender to resend. Transmission was stopped because there is no more free space in the memory of the recipient machine. Check with the recipient. Transmission was stopped due to a data error occurring during transmission. Send again. Failed to send i-FAX. Check the host name of the SMTP server on the Command Center RX. Failed to send i-FAX. Check the following on the Command Center RX. • SMTP login user name and login password • POP3 login user name and login password Failed to send i-FAX. Check the i-FAX address. NOTE If the address is rejected by the domain, you cannot send the E-mail. Failed to send i-FAX. Select [On] of the i-FAX settings on the Command Center RX. Failed to send i-FAX. Check the sender address of SMTP on the Command Center RX. 11-8

Section	Page
Contents	2
Preface	7
About the FAX Operation Guide (this Guide)	7
Structure of the guide	7
Conventions Used in This Guide	8
1 Legal and Safety Information	11
Notice	12
Safety Conventions in This Guide	12
About this Operation Guide	13
Legal Notice	13
FCC PART 68 REQUIREMENTS	13
IMPORTANT SAFETY INSTRUCTIONS	14
IMPORTANTES MESURES DE SECURITE	14
CANADIAN IC REQUIREMENTS	15
CONDITIONS DE L'IC CANADIENNE	15
Declarations to European Directives	15
Technical regulations for terminal equipment	16
Network Compatibility Declaration	16
Trademark Information	16
2 Before Using the Fax Machine	17
Part Names and Functions	18
Machine	18
Operation Panel	20
Touch Panel	21
Previewing Images	22
Entering Numbers	25
Using the Enter Key	26
Using the Quick No. Search Key	26
Quick Setup Wizard	27
Fax setup items	27
Power Off setup items	28
Fax and Power Off setup procedure	28
Setting Date and Time	30
Registering Destinations in the Address Book	32
Adding a Destination (Address Book)	32
Adding a Destination on One Touch Key	41
Quick Setup Screen	43
Functions Available for Registration in the Quick Setup Screen	43
Changing Registration	44
Registering Shortcuts	45
Adding Shortcuts	45
Editing Shortcuts	46
Deleting Shortcuts	46
3 Sending Faxes	47
Basic transmission procedure	48
Using redial	49
Checking the Send Status	50
Priority Override Send	50
Cancelling Memory Transmission (while originals are being scanned)	51
Cancelling Memory Transmission (during communication)	51
Cancelling Transmission (Disconnection of Communication)	52
Methods For Entering the Destination	53
Entering the destination fax number with the numeric keys	53
Choosing from the Address Book	55
Choosing from the One Touch Key	57
Choosing from the Speed Dial	57
Checking and Editing Destinations	58
Broadcast Transmission	59
Login/Logout	62
Logging in when User Login Administration has been Enabled	62
Logging in when Job Accounting has been Enabled	63
Fax transmission functions	64
Original Size	66
Mixed Size Originals	66
2-sided/Book Original	67
Original Orientation	67
Sending Size	68
Long Original	68
Density	68
Original Image	68
FAX TX Resolution	69
Zoom	69
Centering	69
Border Erase	70
FAX Delayed Transmission	71
Setting the Delayed Transmission	72
Changing/Deleting Delayed Transmission	72
Cancelling Delayed Transmissions (Queued)	73
Immediate transmission	73
Continuous Scan	73
Job Finish Notice	73
File Name Entry	74
FAX Direct Transmission	74
Cancelling Direct Transmission	74
Send and Print	75
Send and Store	75
FAX TX Report	75
Manual Send	76
Standby Transmission	77
Interrupt Send	78
Using chain dial	79
Using Program	81
4 Receiving Faxes	82
FAX Reception	83
Reception Method	83
Set the Reception Method	83
Automatic Reception	84
Flow of automatic reception	84
Canceling reception (Disconnection of communication)	84
Manual Reception	85
Flow of manual reception	85
Fax reception functions	86
Media Type for Print Output	87
Multipurpose Tray	88
Reduced RX Size	88
Reception Date/Time	88
Duplex Printing	88
2 in 1 Print	89
5 Using Convenient Fax Functions	90
Memory Forwarding	91
Type of Forwarding Destination and Requirements for Forwarding	91
Forward Settings	93
Forward all received documents (Use Rule for All Receptions)	93
Forward only received documents that match the conditions (Use Rule for Specific RX)	94
Forward received documents that do not match the conditions	97
Cancelling Memory Forwarding	98
Changing/Deleting Requirements for Forwarding	99
Raising the Priority of Requirements for Forwarding	99
Cancelling the Setting of RX/Forward Rules	99
Forwarding Detail Settings	100
Forwarding Time Setting	100
File Format Setting	100
File Separation	101
E-mail Subject Add. Info. Setting	101
FTP Encrypted TX Setting	102
Print Setting	103
File Name Registration	104
Settings for Forwarding from Command Center RX (Forward Settings)	105
FAX Box Function	106
FAX Box	106
Sub Address Communication	106
Registering a FAX Box	107
Changing FAX Box	108
Deleting FAX Box	108
Printing Originals from a FAX Box	110
Checking Details	111
Previewing Images	111
Deleting Originals after Printing from a FAX Box	112
Deleting Originals from a FAX Box	112
Printing a FAX Box List	113
Sub Address Transmission	114
Sub Address Reception	115
Polling Communication	117
Polling Transmission	117
Polling Reception	120
Printing from a Polling Box	122
Checking Details	123
Deleting Originals in a Polling Box	123
Encryption	124
Registering an Encryption Key	125
Changing Registration Contents of Encryption Key	125
Deleting Registration Contents of Encryption Key	126
Using the Encrypted Transmission	126
Setting the Encrypted Reception	127
Using a Connected Telephone	128
FAX/TEL Auto Switch Reception	128
FAX/Answering Machine Auto Switch Reception	130
DRD Reception (Available for some countries.)	132
Manual Send	134
Manual Reception	135
Remote Switch Function	136
6 Sending Faxes from PC	137
Flow of Network FAX Sending	138
Flow of Network FAX Receiving	138
Setup	139
Installing the FAX Driver	140
Uninstalling the FAX Driver	142
Basic Transmission	143
Configuring the Driver Default Settings	146
Default Settings Dialog Box	147
Changing Transmit Settings	151
Using Cover Pages	156
Cover Page Registration (Default Settings)	162
Transmission Control	168
7 Managing Jobs	169
Various Tools for Checking Transmission Results and Registration Status	170
Checking FAX Job History	171
Displaying Job Log Screen	171
Description of the Job Log Screen	172
Checking Details of the Job Log	173
Printing Administrative Reports (Result Report Setting)	175
Send Result Reports	175
Report for Job Canceled before Sending	176
Recipient Format	176
FAX RX Result Reports	177
Activity Report (Outgoing FAX Report and Incoming FAX Report)	178
Printing Activity Reports	178
Automatic Printout	178
Status Page	179
Reporting FAX Receipt Result by E-mail	180
Confirmation Screen of Destinations	181
8 Fax Settings	182
Default fax settings	183
Operation method	183
System Menu Settings	185
Cassette/MP Tray Settings	186
Common Settings	187
FAX	190
Report	195
Transmission Restriction	197
Registering Permit FAX No.	198
Changing Permit FAX No.	199
Deleting Permit FAX No.	199
Registering Reject FAX No.	200
Changing Reject FAX No.	200
Deleting Reject FAX No.	201
Registering Permit ID No.	201
Changing Permit ID No.	202
Deleting Permit ID No.	202
Setting Send Restriction	203
Setting Reception Restriction	203
Unknown Number Reception	203
Unusable Time	205
Account Management	207
9 Optional Equipment	209
Internet FAX Kit(A) \	210
Dual FAX	211
Dual FAX Settings	211
Reception Port Selection	211
Job Accounting Port Restrictions	212
10 Internet Faxing (i-FAX)	213
What is i-FAX?	214
i-FAX Settings	217
Accessing Command Center RX	217
i-FAX Default Settings	218
i-FAX transmission procedure	222
Checking the Send Status	224
i-FAX Reception	225
11 Troubleshooting	226
Indicators During Sending/Receiving Operation	227
Responding to an Attention Indicator Flashes	227
Precautions When Turning Power OFF	228
Messages	229
Error Code List	231
Troubleshooting	235
Common inquiries	237
12 Appendix	238
Character Entry Method	239
Entry Screens	239
Entering Characters	241
Specifications	242
Menu Map	244
Received FAX Sizes and Paper Priority (Metric Model)	250
Received FAX Sizes and Paper Priority (Inch Model)	254

Match case Limit results 1 per page

11-8

Troubleshooting > Error Code List

E04200

U04200

Encrypted transmission was canceled because the specified box is not registered.

E04300

U04300

Encrypted transmission was canceled because the recipient fax is not equipped with an

encrypted communication function.

E04400

U04400

Encrypted transmission was canceled because the encryption key does not match.

E04500

U04500

Encrypted reception was canceled because the encryption key does not match.

E05100

U05100

Transmission was canceled because communication requirements are not met due to the

transmission restriction set on this machine. Check with the recipient.

E05200

U05200

Reception was canceled because communication requirements are not met due to the

reception restriction set on this machine.

E05300

U05300

Reception was rejected by the recipient because communication requirements are not met

due to the reception restriction set on the recipient machine. Check with the recipient.

E14000

U14000

Reception to the Sub Address Box was stopped because there is no more free space in the

memory of this machine. Create free space by outputting the data stored in the memory, or

cancel the reception to the Sub Address Box.

E14100

U14100

Transmission to the Sub Address Box or sub address box on our-brand recipient machine

was stopped because there is no more free space in the memory of the recipient machine.

Check with the recipient.

E19000

U19000

Memory reception was stopped because there is no more free space in the memory of this

machine. Create free space by outputting the data stored in the memory, and ask the sender

to resend.

E19100

U19100

Transmission was stopped because there is no more free space in the memory of the

recipient machine. Check with the recipient.

E19300

U19300

Transmission was stopped due to a data error occurring during transmission. Send again.

1101

Failed to send i-FAX.

Check the host name of the SMTP server on the Command Center RX.

1102

Failed to send i-FAX.

Check the following on the Command Center RX.

•

SMTP login user name and login password

•

POP3 login user name and login password

1104

Failed to send i-FAX.

Check the i-FAX address.

NOTE

If the address is rejected by the domain, you cannot send the E-mail.

1105

Failed to send i-FAX.

Select [

] of the i-FAX settings on the Command Center RX.

1106

Failed to send i-FAX.

Check the sender address of SMTP on the Command Center RX.

Error Code

Possible Cause/Action