Kyocera TASKalfa 5002i Fax System 12 Operation Guide R4 2016.08 - Page 234

Check the network and Command Center RX., Center RX.

Page 234 highlights

Troubleshooting > Error Code List Error Code 2101 2102 2103 2204 3101 3201 Possible Cause/Action Failed to send i-FAX. Check the network and Command Center RX. • The network cable is connected. • The hub is not operating properly. • The server is not operating properly. • POP3 server name of the POP3 user • SMTP server name Failed to send i-FAX. Check the network and SMB settings. • The network cable is connected. • The hub is not operating properly. • The server is not operating properly. Failed to send i-FAX. Check the e-mail size limit of the SMTP server on the Command Center RX. Failed to send i-FAX. Check the authentication methods of both the sender and the recipient. Failed to send i-FAX. Check the authentication methods of both the sender and the recipient. 11-9

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11-9
Troubleshooting > Error Code List
2101
Failed to send i-FAX.
Check the network and Command Center RX.
The network cable is connected.
The hub is not operating properly.
The server is not operating properly.
POP3 server name of the POP3 user
SMTP server name
2102
2103
Failed to send i-FAX.
Check the network and SMB settings.
The network cable is connected.
The hub is not operating properly.
The server is not operating properly.
2204
Failed to send i-FAX. Check the e-mail size limit of the SMTP server on the Command
Center RX.
3101
Failed to send i-FAX.
Check the authentication methods of both the sender and the recipient.
3201
Failed to send i-FAX.
Check the authentication methods of both the sender and the recipient.
Error Code
Possible Cause/Action