Lexmark W820 Service Manual - Page 103

4025-Finisher Step Actions and Questions Yes 4 SWING MOTOR Problem Replace the Swing Motor. Go to "Motor Assembly-Swing solved Removal" on page 4-104. From the Finishing Menu, select the following: Copies 5, Staple ON, Staple Dual Does the Swing Motor test ok? 5 FINISHER MAIN BOARD Problem Replace the Finisher Main Board. Go to "PWB Assembly- solved Main Removal" on page 4-132. Check the Stapler function. Does the Stapler function correctly? 6 MCU BOARD Problem Replace the MCU Board. Refer to the Printer Service Manual. solved Check the Stapler function. Does the Stapler function correctly? 7 The following Finisher FRUs and areas are associated with this specific problem. One or more of these FRUs or areas may have failed partially or completely. If you cannot isolate this problem using these steps, replace each FRU or troubleshoot each area listed below, one at a time, until you isolate and solve the problem. • Wiring and connectors linking the FRUs. • Broken or damaged FRUs within the Stapler area, Compiler area, or along the paper path. 995 - Error Code Service Check Logic control sensed that the installed Finisher is not compatible with the printer. No Go to step 7 Go to step 6 Go to step 7 Step Actions and Questions Yes No 1 FINISHER INSPECTION Go to step 2 Replace the Inspect the Finisher to make sure it is the correct manufacture and model for the printer. Finisher with a correct one Is the Finisher the correct manufacture and model for this printer? 2 RESET Problem Go to step 3 Switch off the printer and the Finisher. Wait one minute, then solved switch on the printer and the Finisher Is the error code gone? 3 RESEAT Disconnect then reconnect the Finisher from the printer. Is the error code gone? Problem solved Go to step 4 4 FINISHER MAIN BOARD Problem Go to step 5 Replace the Finisher Main Board. Go to "PWB Assembly- solved Main Removal" on page 4-132. Check the Stapler function. Does the Stapler function correctly? Diagnostic Information 2-43