Lexmark W820 Service Manual - Page 63
Accessing Additional Debug Information for Service Errors, Close Door Messages
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4025-Finisher Close Door Messages Close Door K Close Cover J Close Cover H Release Surface L Close Door or check Front Cover K Switch Close Top Cover or check Top Cover J Sensor Close Horizontal Transport Cover or check H-TRA Cover H Sensor Check Exit Roll Sensor Accessing Additional Debug Information for Service Errors Additional debug information may be available for the specific service error being displayed. This information may help the Customer Support Center, customer engineer, and support engine resolve the problem. To access this information: 1. Press and hold Return and then press and release Select. The first screen of debug information is displayed. Write this information down. 2. Continue pressing Return+Select until each screen of debug data is obtained. Once the end of the debug data is reached, the original service message is displayed. Diagnostic Information 2-3