Oki PT330 PT330/331 LAN Card Manual - Page 93

QUESTIONS AND ANSWERS, Problems encountered during installation

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CHAPTER 6 QUESTIONS AND ANSWERS This chapter presents problems that are likely to occur when the LAN card is installed, as well as solutions to these problems. Notation used in this chapter Check When you encounter a problem, first perform the checking procedure explained under [Check]. Action A specific method for solving the problem is explained. Problems encountered during installation I inserted the CD-ROM in the drive, but the main menu didn't start up. Action If you are in a Windows environment, the menu may not start automatically when you insert the CDROM, depending on the PC you are using. In this event, directly execute Autorun.exe contained in the root directory (D:\ if your CD-ROM drive is D). I ran a configuration tool (Quick Setup or AdminManager) to search for the LAN card, but the LAN card isn't included in the search result list or isn't recognized on the network. Check1 Check for the following and perform the installation procedure again: • Are the printer (if the LAN card is built in the printer) and the LAN card switched on? • Is the network cable connected correctly? • Print the settings list (print the setting contents) and check the setting value. Is the interface setting "INTRFCE: AUTOXXS"? For information on how to print configuration parameters, refer to the printer manual. Hint Check2 Check for the following and perform the installation procedure again: • Is the LINK LED on the Ethernet hub to which the running LAN card is connected on? If not, verify that the network cable is connected correctly. • Check the Ethernet hub port for any fault. Check3 If you want to use the TCP/IP protocol in a Windows XP/Windows Server 2003 environment, select Local Area Connection Properties and Advanced, and then uncheck Protect My Computer And Network By Limiting ... Check4 If your existing LAN card not supported in Windows Vista is initialized, it can no longer be found from Windows Vista. Search for the LAN card from another PC that is running a different operating system and connected via a network. LAN cards of earlier than version 1.9.0 do not support Windows Vista. Check the versions with System Status of AdminManager, which is a configuration tool. 6-1

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6-1
CHAPTER 6
QUESTIONS AND ANSWERS
This chapter presents problems that are likely to occur when the LAN card is installed, as well as
solutions to these problems.
Notation used in this chapter
Check
When you encounter a problem, first perform the checking procedure explained under
[Check].
Action
A specific method for solving the problem is explained.
Problems encountered during installation
I inserted the CD-ROM in the drive, but the main menu didn't start up.
Action
If you are in a Windows environment, the menu may not start automatically when you insert the CD-
ROM, depending on the PC you are using.
In this event, directly execute Autorun.exe contained in the
root directory (D:\ if your CD-ROM drive is D).
I ran a configuration tool (Quick Setup or AdminManager) to search for the LAN card, but the
LAN card isn't included in the search result list or isn't recognized on the network.
Check1
Check for the following and perform the installation procedure again:
•
Are the printer (if the LAN card is built in the printer) and the LAN card switched on?
•
Is the network cable connected correctly?
•
Print the settings list (print the setting contents) and check the setting value. Is the interface setting
"INTRFCE: AUTOXXS"?
Hint
For information on how to print configuration parameters, refer to the printer manual.
Check2
Check for the following and perform the installation procedure again:
•
Is the LINK LED on the Ethernet hub to which the running LAN card is connected on?
If not, verify
that the network cable is connected correctly.
•
Check the Ethernet hub port for any fault.
Check3
If you want to use the TCP/IP protocol in a Windows XP/Windows Server 2003 environment, select
Local Area Connection Properties and Advanced, and then uncheck Protect My Computer And
Network By Limiting ...
Check4
If your existing LAN card not supported in Windows Vista is initialized, it can no longer be found
from Windows Vista.
Search for the LAN card from another PC that is running a different operating
system and connected via a network.
LAN cards of earlier than version 1.9.0 do not support Windows Vista.
Check the versions with System Status of AdminManager, which is a configuration tool.