Oki PT330 PT330/331 LAN Card Manual - Page 96

Problems encountered in Windows TCP/IP environments, Check3

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Check3 • When printing using the PR-PortManager LPR port, the LPR port setting can be set to "Do not use expansion port." On the printer properties window, click either "Configure Port" or "Port settings," and then enter a check in the checkbox for "The extension port is not used." Check4 • When the standard IPP port bundled in each OS (Windows XP/Vista/7/Server 2003/Server 2008/ Server 2008 R2/WEPOS) is used and printer error status like "paper end" is left as it is, OS may detect time-out and printing may be stopped. Make an original IPP Port (PR-PortManager) for printing. Problems encountered in Windows TCP/IP environments The printer won't print.. Check1 If you are using the TCP/IP protocol, execute the Ping command to see whether a reply comes from the IP address assigned to the LAN card. If you do not receive a reply, it is likely that the IP address has not been correctly assigned. Reset the LAN card to factory defaults, and then assign the IP address again. Example : To execute ping at the MS-DOS prompt in Windows XP:Select Start, Programs, and MS-DOS Prompt, and then run Ping XXX.XXX.XXX.XXX, where XXX.XXX.XXX.XXX is the IP address of the LAN card. The following will be displayed: If a reply has arrived: Reply from xxx.xxx.xxx.xxx:bytes=32 time

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6-4
Check3
•
When printing using the PR-PortManager LPR port, the LPR port setting can be set to "Do not use
expansion port."
On the printer properties window, click either "Configure Port" or "Port settings,"
and then enter a check in the checkbox for "The extension port is not used."
Check4
•
When the standard IPP port bundled in each OS (Windows XP/Vista/7/Server 2003/Server 2008/
Server 2008 R2/WEPOS) is used and printer error status like "paper end" is left as it is, OS may detect
time-out and printing may be stopped.
Make an original IPP Port (PR-PortManager) for printing.
Problems encountered in Windows TCP/IP environments
The printer won't print..
Check1
If you are using the TCP/IP protocol, execute the Ping command to see whether a reply comes from
the IP address assigned to the LAN card.
If you do not receive a reply, it is likely that the IP address
has not been correctly assigned.
Reset the LAN card to factory defaults, and then assign the IP address
again.
Example
:
To execute ping at the MS-DOS prompt in Windows XP:Select Start, Programs, and MS-DOS
Prompt, and then run Ping XXX.XXX.XXX.XXX, where XXX.XXX.XXX.XXX is the IP address
of the LAN card.
The following will be displayed:
If a reply has arrived:
Reply from xxx.xxx.xxx.xxx:bytes=32 time<1ms TTL=255
Reply from xxx.xxx.xxx.xxx:bytes=32 time<1ms TTL=255
Reply from xxx.xxx.xxx.xxx:bytes=32 time<1ms TTL=255
Reply from xxx.xxx.xxx.xxx:bytes=32 time<1ms TTL=255
If no reply has arrived:
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Hint
For information on how to reset the LAN card to factory defaults, see Chapter 4
"Configuring the print server".
Check2
It is likely that the printer driver being used is not configured for the print port.
Select Printer
Properties and Details, and then confirm the print port settings.
The port name for the LAN card
should be PR-PortManager LPR Port or PR-PortManager IPP port preceded by an arbitrary name.
Example: Print port=xxx.xxx.xxx.xxx:lp<PR-PortManager LPR Port>, where xxx.xxx.xxx.xxx is the
IP address.