Oki PT330 PT330/331 LAN Card Manual - Page 94

Check5, Action1, If the operating system is Windows XP or Windows Server 2003

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Check5 The firewall function of your PC is probably blocking searches. • If the operating system is Windows XP, Windows Server 2003, Windows Vista, Windows 7, or Windows Server 2008, Windows Server 2008 R2, register exceptions with the Windows firewall. • Temporarily disable the firewall or the protect function of the resident softwares like security software or proceed the exceptional registration. • If the operating system is Windows XP or Windows Server 2003, select Local Area Network, Properties, and Advanced tab, and then temporarily disable Internet Connection Firewall. Check6 In the case of a connection through a router, the print server search by AdminManager or PR-PortManager may fail. • Perform the search from the same LAN. The printer displayed by AdminManager is different from the actual printer. Action1 Reset the LAN card to factory defaults, and retry the search. Action2 If you plan to use the LAN card with a printer that is different from the printer with which the LAN card is currently used, reset the LAN card to factory defaults, and then reconfigure it. A communication error occurs when I assign the IP address. Check1 Verify that the LINK/STATUS LED on the LAN card is on correctly. • Is the printer switched on? • Is the network cable connected correctly? • Is the Ethernet hub port normal? Check2 Verify that the IP address on the PC that is running the configuration tool is defined. • Execute the Ping command at the MS-DOS prompt to verify that the LAN card can communicate with the PC you are using and other PCs included in the network. For information on how to use the Ping command, see [Check 1] under "Problems encountered in Windows TCP/IP environments." Hint Check3 Verify that the LAN card is reset to factory defaults. • For information on how to reset the LAN card to factory defaults, see Chapter 4 "Configuring the print server". Check4 It is likely that the network includes a DHCP or RARP server. • Since a router or server may have set an incorrect IP address to the LAN card, create an environment that does not include a router or server (a local environment consisting only of a PC, a hub, a printer, and one instance of the LAN card) and assign the IP address of the LAN card. Check5 It is likely that the LAN card and the PC being used for configuring the LAN card are not included in the same segment. • Verify that the LAN card and the PC are in the same segment. Check6 Is the printer to which this product is affixed moved and connected to another network? You can switch to an environment in which DHCP does not exist on the network, from an environment in which DHCP does exist on the network, by not resetting factory defaults. • For connection to the environment prior to the move, reset factory defaults from AdminManager. When moving the printer to which this product is affixed, and connecting it to another Caution network, be sure to first reset factory defaults. 6-2

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6-2
Check5
The firewall function of your PC is probably blocking searches.
•
If the operating system is Windows XP, Windows Server 2003, Windows Vista, Windows 7, or
Windows Server 2008, Windows Server 2008 R2, register exceptions with the Windows firewall.
•
Temporarily disable the firewall or the protect function of the resident softwares like security
software or proceed the exceptional registration.
•
If the operating system is Windows XP or Windows Server 2003, select Local Area Network,
Properties, and Advanced tab, and then temporarily disable Internet Connection Firewall.
Check6
In the case of a connection through a router, the print server search by AdminManager or
PR-PortManager may fail.
•
Perform the search from the same LAN.
The printer displayed by AdminManager is different from the actual printer.
Action1
Reset the LAN card to factory defaults, and retry the search.
Action2
If you plan to use the LAN card with a printer that is different from the printer with which the LAN
card is currently used, reset the LAN card to factory defaults, and then reconfigure it.
A communication error occurs when I assign the IP address.
Check1
Verify that the LINK/STATUS LED on the LAN card is on correctly.
•
Is the printer switched on?
•
Is the network cable connected correctly?
•
Is the Ethernet hub port normal?
Check2
Verify that the IP address on the PC that is running the configuration tool is defined.
•
Execute the Ping command at the MS-DOS prompt to verify that the LAN card can communicate
with the PC you are using and other PCs included in the network.
Hint
For information on how to use the Ping command, see [Check 1] under "Problems
encountered in Windows TCP/IP environments."
Check3
Verify that the LAN card is reset to factory defaults.
•
For information on how to reset the LAN card to factory defaults, see Chapter 4 "Configuring the
print server".
Check4
It is likely that the network includes a DHCP or RARP server.
•
Since a router or server may have set an incorrect IP address to the LAN card, create an environment
that does not include a router or server (a local environment consisting only of a PC, a hub, a printer,
and one instance of the LAN card) and assign the IP address of the LAN card.
Check5
It is likely that the LAN card and the PC being used for configuring the LAN card are not included in
the same segment.
•
Verify that the LAN card and the PC are in the same segment.
Check6
Is the printer to which this product is affixed moved and connected to another network?
You can switch to an environment in which DHCP does not exist on the network, from an environment
in which DHCP does exist on the network, by not resetting factory defaults.
•
For connection to the environment prior to the move, reset factory defaults from AdminManager.
Caution
When moving the printer to which this product is affixed, and connecting it to another
network, be sure to first reset factory defaults.