Ricoh Pro 8120s User Guide - Page 170
Duplex in [Tray Paper Settings], Tray Paper Settings, Paper
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9. Troubleshooting Problems Causes Solutions Misfeeds occur when printing to The envelopes are curled. envelopes. Make sure you fully flatten curled envelopes before you load them. Do not stack envelopes over the specified limit for the paper tray. If misfeeds still occur after the envelopes have been flattened, load envelopes on the tray one at a time and print them individually. For details about how to load envelopes, see "Envelopes", Paper Specifications and Adding Paper . When printing to envelopes, the envelopes may be fed in together, or the envelopes may not be fed. The envelopes are curled. Make sure you fully flatten curled envelopes before you load them. Do not stack envelopes over the specified limit for the paper tray. If misfeeds still occur after the envelopes have been flattened, load envelopes on the tray one at a time and print them individually. For details about how to load envelopes, see "Envelopes", Paper Specifications and Adding Paper . Cannot print in duplex mode. You have selected a paper tray that is not set for duplex printing. Change the setting for "Apply Duplex" in [Tray Paper Settings] to enable duplex printing for the paper tray. For details about setting "Apply Duplex", see "Tray Paper Settings", Paper Settings . 162