Ricoh Pro 8120s User Guide - Page 210

Clear Misfeeds in ADF., TCP/IP protocol.

Page 210 highlights

9. Troubleshooting Messages "Clear Misfeed(s) in ADF." Causes A paper misfeed has occurred inside the ADF. "Error has occurred in the scanner driver." An error has occurred in the driver. "Error has occurred in the scanner." The application-specified scan conditions have exceeded the setting range of the machine. "Fatal error has occurred in the An unrecoverable error has scanner." occurred on the machine. Solutions • Remove the jammed originals, and then insert them again. For details about jammed paper, see "Removing Jammed Paper", Troubleshooting . • When a misfeed occurs, replace the jammed originals. • Check whether the originals are suitable to be scanned by the machine. • Check whether the network cable is connected correctly to the client computer. • Check whether the Ethernet board of the client computer is recognized correctly by Windows. • Check whether the client computer can use the TCP/IP protocol. Check whether the scanning settings made with the application exceed the setting range of the machine. An unrecoverable error has occurred in the machine. Contact your service representative. 202

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Messages
Causes
Solutions
"Clear Misfeed(s) in ADF."
A paper misfeed has occurred
inside the ADF.
Remove the jammed
originals, and then insert
them again. For details
about jammed paper, see
"Removing Jammed
Paper", Troubleshooting
.
When a misfeed occurs,
replace the jammed
originals.
Check whether the
originals are suitable to be
scanned by the machine.
"Error has occurred in the
scanner driver."
An error has occurred in the
driver.
Check whether the network
cable is connected
correctly to the client
computer.
Check whether the Ethernet
board of the client
computer is recognized
correctly by Windows.
Check whether the client
computer can use the
TCP/IP protocol.
"Error has occurred in the
scanner."
The application-specified scan
conditions have exceeded the
setting range of the machine.
Check whether the scanning
settings made with the
application exceed the setting
range of the machine.
"Fatal error has occurred in the
scanner."
An unrecoverable error has
occurred on the machine.
An unrecoverable error has
occurred in the machine.
Contact your service
representative.
9. Troubleshooting
202