Canon MultiPASS C5000 User Manual - Page 18
Getting Help From Canon, Canon Canada
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You can also purchase the optional Canon BC-22e Photo Kit, which includes everything you need to produce photo-realistic images: r BC-22e Photo BJ Cartridge r SB-21 Ink Cartridge Storage Box r Canon High Resolution Paper HR-101 (60 sheets) Getting Help From Canon Canon Computer Systems, Inc. offers a full range of customer technical support options including*: r 24-hour, 7-day-a-week, toll-free automated support for troubleshooting issues on most current products (1-800-423-2366) r Speak to a technician free of service charge (currently Monday through Friday, 8:00 A.M. to 10:00 P.M. EST and Saturday, 12:00 P.M. to 6:00 P.M. EST, excluding holidays) for products still under warranty** (1-757-413-2848) r Speak to a technician (currently $24.99) during holidays and days/hours not listed above regarding urgent product questions or for products no longer under warranty (1-800-423-2366) r E-mail support via the Canon Computer Systems, Inc. Web site (www.ccsi.canon.com) r 24-hour, toll-free Fax Retrieval System (1-800-526-4345) r 24-hour Bulletin Board Service (1-757-420-2000) *Support program specifics subject to change without notice. **Refer to individual product information for warranty details. Canon Canada Customer support for Canadian residents is available 24 hours a day (seven days a week) at 1-800-263-1121. In other countries, please contact your Canon dealer. 1-4 Introduction Chapter 1