Canon MultiPASS C5000 User Manual - Page 230

Problem Paper is loaded skewed (printing is skewed) Multiple sheets load into unit at the same time Transparencies or back print film do not feed correctly Cause Paper may not be stacked correctly in the sheet feeder. Paper may not be stacked correctly. Sheets of paper may be sticking together. Too much paper may be stacked in the sheet feeder. Different types of paper may be stacked in the sheet feeder. The film may not be loaded correctly. Solution Make sure the stack of paper is straight in the sheet feeder. Make sure the right side of the stack of paper is aligned against the right side of the sheet feeder and the paper guide is aligned against the left side. Make sure the paper exit path is clear. Make sure paper is installed correctly in the sheet feeder. Be sure to fan the stack of paper before placing it in the sheet feeder. Make sure the paper rest is extended and the paper is stacked correctly in the sheet feeder. Make sure the stack of paper does not exceed the limit mark. If necessary, remove a few sheets from the sheet feeder. Do not stack more than approximately 100 sheets of plain paper in the sheet feeder. Do not force the stack into the sheet feeder. Load just one type of paper. Make sure you are loading paper that matches the specifications of this unit. See Appendix A, Specifications, for details. Make sure you load no more than 50 sheets of transparencies or 10 sheets of back print film in the sheet feeder. 10-18 Troubleshooting Chapter 10